It was not good. After a few cleaning, I realized, she wasn't cleaning the toilet, was not cleaning behind the toilet, she wasn't changing the sheets and used my spare sheets and never washed them which was supposed to be part of the service.

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TRUSTED BY CAPTIVA, FL HOMEOWNERS
4.5
Average homeowner rating2.7k+
Verified toilet services reviews
Verified Reviews for Toilet Service pros in Captiva, FL
Last update on October 12, 2025
- Ed F.
- Phil C.
good. they went out of they way on own time to pick up new wax ring prior to resetting the toilet.
- Barbara G.
The last job replacing parts in our toilets and re-setting the guest bathroom toilet went quickly, the plumber cleaned up and left absolutely not one bit of mess in either bathroom. He explained to me what he had to do before he did it and got it done in a timely manner.
- David C.
I consider myself a handyman, but a toilet with an intermittent flush had me baffled. I even removed the toilet from the wax gasket and snaked down 15', with no success. Bobby with Ecoplumbers had the answer, a clog in the water jet orifice that restricted water flow into the siphon jet...
- Patricia R.
Purchased the Angie's List deal of $111 to fix and repair up to two toilets. Plumber arrived on time and immediately advised me that there would be additional costs for parts not covered by the deal. I wasn't happy with that, but did allow him to proceed. The plumber removed the defective...
- William B.
Toilet needed complete reworking; called Sunday late for a Monday appointmet...gave me a 12 - 2 window but called around 9 am to ask if an earlier time was ok. Showed up promptly and spent well over an hour replacing all the plumbing in the back side of the toilet.
- Marie B.
John the plumber was punctual, knoweldgeable. Toilet overflowed two times and I pumped it - wanted to make sure nothing was still stuck in it. He made sure it was okay.
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Long Home Products
Long Home Products
With over 80 years of experience in home improvement, Long Home is the industry-leading company you can trust to give you peace of mind. We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We are experts in all aspects of roofing and baths project. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships and guarantee your satisfaction!
"On 5/29/25 Tristin came to my house and gave me a quote on a new shower remodel with a new toilet, and we signed the contract. I thought $12,000 plus was exorbitant, but Tristin assured me that Long Home uses quality materials, excellent craftsmanship, and excellent service. He told me that they will replace all the pipes, and the shower and toilet will have lifetime warranties. So, I agreed and gave him half down and it was scheduled for the 6/27/25 and 6/28/25. Tristian called me on the 6/5/25 and told me that for the shower I choose the half wall that was part of my existing shower would have to be removed, he said otherwise I would have to pay an additional $1,500+, because the shower I agreed to couldn’t be installed otherwise. I told Tristin on 5/29/25 that I did not want the wall removed, but after talking to Tristin on the 5th I relented and said the wall could be removed and ordered another toilet for my other bathroom. The day of the installation came, and one guy came on time and the actual plumber came about 2 hours late around noon. They started working on the demolition and Tristin came around 4pm to move the power socket that was in the wall they removed. He put a rough patch on the wall and installed the outlet without the cover. They removed my cabinet from the wall so they could take down the wall but never replaced it. They worked until 10 pm on Friday. Tristin was supposed to come out on Saturday to finish the patch and put the cover on the outlet. Saturday 6/28/25 the helper arrived at 830 am and the plumber arrived at 1030, at 450 pm the plumber showed me the shower rod they sent with my shower, and it was too short. He told me to call Tristin, I did, and he said OK Tristin never showed up and the two guys finished at 945 pm without putting the cabinet back up. I checked the toilet in the bathroom where the shower was installed, and it kept running after I flushed it, and I put a toilet cleaning tab in the other one and noticed the toilet lid does not fit right. I texted Tristin on Sunday morning telling him about both toilets and he texted me back on that Monday and said he could come at 4pm. I work nights and did not get up until around 5pm and I texted him and told him that I do not usually get up until 6pm during the week when I work and he never messaged me back. I sent Tristin another text on Saturday 7/5/25 telling him to ask him when he could come out and fix the problems I have. I have not heard back as of yet. Long Home charges a premium price and Tristin told me that I would get premium service, he said this is why they charge so much, but the experience I’ve had is anything but premium, I paid $12,000 and I only have one toilet that works correctly even though the lid doesn’t fit properly, I had to buy a shower rod so I could use my shower, since the one I bought from them didn’t fit, which makes no sense because they knew the dimensions of the shower. I had to have a wall removed that I did not really want removed, because they made a mistake when I signed the contract. I have the outlet in my bathroom wired without a cover, my wall is not finished, and my cabinet is still sitting in my bedroom. I do not mind spending the money for something, but I want the product and the service to be worth the price, I paid for professionals, but this is not the problems you are supposed to have with professionals."
Brian J on July 2025
With over 80 years of experience in home improvement, Long Home is the industry-leading company you can trust to give you peace of mind. We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We are experts in all aspects of roofing and baths project. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships and guarantee your satisfaction!
"On 5/29/25 Tristin came to my house and gave me a quote on a new shower remodel with a new toilet, and we signed the contract. I thought $12,000 plus was exorbitant, but Tristin assured me that Long Home uses quality materials, excellent craftsmanship, and excellent service. He told me that they will replace all the pipes, and the shower and toilet will have lifetime warranties. So, I agreed and gave him half down and it was scheduled for the 6/27/25 and 6/28/25. Tristian called me on the 6/5/25 and told me that for the shower I choose the half wall that was part of my existing shower would have to be removed, he said otherwise I would have to pay an additional $1,500+, because the shower I agreed to couldn’t be installed otherwise. I told Tristin on 5/29/25 that I did not want the wall removed, but after talking to Tristin on the 5th I relented and said the wall could be removed and ordered another toilet for my other bathroom. The day of the installation came, and one guy came on time and the actual plumber came about 2 hours late around noon. They started working on the demolition and Tristin came around 4pm to move the power socket that was in the wall they removed. He put a rough patch on the wall and installed the outlet without the cover. They removed my cabinet from the wall so they could take down the wall but never replaced it. They worked until 10 pm on Friday. Tristin was supposed to come out on Saturday to finish the patch and put the cover on the outlet. Saturday 6/28/25 the helper arrived at 830 am and the plumber arrived at 1030, at 450 pm the plumber showed me the shower rod they sent with my shower, and it was too short. He told me to call Tristin, I did, and he said OK Tristin never showed up and the two guys finished at 945 pm without putting the cabinet back up. I checked the toilet in the bathroom where the shower was installed, and it kept running after I flushed it, and I put a toilet cleaning tab in the other one and noticed the toilet lid does not fit right. I texted Tristin on Sunday morning telling him about both toilets and he texted me back on that Monday and said he could come at 4pm. I work nights and did not get up until around 5pm and I texted him and told him that I do not usually get up until 6pm during the week when I work and he never messaged me back. I sent Tristin another text on Saturday 7/5/25 telling him to ask him when he could come out and fix the problems I have. I have not heard back as of yet. Long Home charges a premium price and Tristin told me that I would get premium service, he said this is why they charge so much, but the experience I’ve had is anything but premium, I paid $12,000 and I only have one toilet that works correctly even though the lid doesn’t fit properly, I had to buy a shower rod so I could use my shower, since the one I bought from them didn’t fit, which makes no sense because they knew the dimensions of the shower. I had to have a wall removed that I did not really want removed, because they made a mistake when I signed the contract. I have the outlet in my bathroom wired without a cover, my wall is not finished, and my cabinet is still sitting in my bedroom. I do not mind spending the money for something, but I want the product and the service to be worth the price, I paid for professionals, but this is not the problems you are supposed to have with professionals."
Brian J on July 2025

Mr. Rooter Plumbing of Fort Myers
Mr. Rooter Plumbing of Fort Myers
When it comes to finding a plumber for your home or business, you want to know that they stand behind their work and get the job done right—the first time. At Mr. Rooter Plumbing, we have the skills to make sure we fix the issue correctly and effectively. We strive to provide you with choices to resolve your plumbing issue and perform professional workmanship on the option you choose. By calling on our team of skilled service professionals and qualified plumbers, you can be sure it will be Done Right. If your service was not done right, we promise to make it right.
"Everything went as expected"
Kenneth G on September 2025
When it comes to finding a plumber for your home or business, you want to know that they stand behind their work and get the job done right—the first time. At Mr. Rooter Plumbing, we have the skills to make sure we fix the issue correctly and effectively. We strive to provide you with choices to resolve your plumbing issue and perform professional workmanship on the option you choose. By calling on our team of skilled service professionals and qualified plumbers, you can be sure it will be Done Right. If your service was not done right, we promise to make it right.
"Everything went as expected"
Kenneth G on September 2025

Greenland Construction Services LLC
Greenland Construction Services LLC
Restoration & Mold Solutions, we provide fast, reliable, and certified water damage restoration and mold remediation services throughout Lee County, Florida. Whether it’s a burst pipe, storm flooding, fire & smoke damage, or hidden mold growth, we respond 24/7 to protect your home or business and restore it quickly. Our team is state-licensed and certified in mold remediation, using industry-leading equipment (HEPA vacuums, air movers, dehumidifiers, and antimicrobial treatments) to ensure a thorough cleanup. We also handle storm damage repair and odor removal. Proudly serving Cape Coral, Fort Myers, Estero, Ft Myers Beach, Sanibel, Captiva, Bonita Springs, Lehigh Acres, and surrounding Lee County communities.
"Excellent!"
Stephanie N on October 2025
Restoration & Mold Solutions, we provide fast, reliable, and certified water damage restoration and mold remediation services throughout Lee County, Florida. Whether it’s a burst pipe, storm flooding, fire & smoke damage, or hidden mold growth, we respond 24/7 to protect your home or business and restore it quickly. Our team is state-licensed and certified in mold remediation, using industry-leading equipment (HEPA vacuums, air movers, dehumidifiers, and antimicrobial treatments) to ensure a thorough cleanup. We also handle storm damage repair and odor removal. Proudly serving Cape Coral, Fort Myers, Estero, Ft Myers Beach, Sanibel, Captiva, Bonita Springs, Lehigh Acres, and surrounding Lee County communities.
"Excellent!"
Stephanie N on October 2025

Luxury Home Solutions
Luxury Home Solutions
With offices in Naples and Fort Myers, LHS is your trusted resource for Design/Build and Remodeling in Southwest Florida. From concept through completion, the team at LHS has a committed full service, hands-on approach focused on complete client satisfaction. Trust and confidence are ensured with in-house design professionals, project managers, field superintendents, and lead carpenters. Expect "Peace-of-Mind" when hiring the LHS team. The experience may not be completely "stress free," but it will definitely be "risk free." Offices in Fort Myers and Naples.
"Excellent job done on time and on budget. Jessie has a good eye for design and construction. I highly recommend them."
Tom W on February 2024
With offices in Naples and Fort Myers, LHS is your trusted resource for Design/Build and Remodeling in Southwest Florida. From concept through completion, the team at LHS has a committed full service, hands-on approach focused on complete client satisfaction. Trust and confidence are ensured with in-house design professionals, project managers, field superintendents, and lead carpenters. Expect "Peace-of-Mind" when hiring the LHS team. The experience may not be completely "stress free," but it will definitely be "risk free." Offices in Fort Myers and Naples.
"Excellent job done on time and on budget. Jessie has a good eye for design and construction. I highly recommend them."
Tom W on February 2024

Schooner Bay Builders
Schooner Bay Builders
Since establishing ourselves as one of Southwest Florida's most respected home builders, word quickly spread of the quality of our work and our customer-first approach. We began to receive multiple requests for home renovation and building services giving way to the formation of our remodeling division. There has been an ever-growing demand for our services within the scope of remodeling. If you find yourselves within one of these categories and would like to modernize your home, we offer you the opportunity to get the job done sooner with Schooner! WHAT YOU CAN EXPECT FROM OUR TEAM Personalized Approach: The managing members of Schooner Bay Builders have served the Southwest Florida area for decades and they understand the value of providing top-quality service to the community in which most of them were raised. They have built their business on customer satisfaction and long-term relationships often leading to referrals from past satisfied clients. Experience and Professionalism: Renovating a home can be very stressful and may put a lot of pressure on homeowners who need reassurance that their choices are the correct ones for themselves and their families. Schooner Bay Builders is here to offer suggestions and to incorporate the latest styles and looks found within their new construction homes. We strive to make homeowners comfortable and at ease in their selection decisions. Established: Licensed, Bonded, and Insured...Schooner Bay Builders stands behind their work and will be here when others come and go.
"Schooner Bay Builders was so great to us! We have a home that needs so much work inside and out! We had a beam outside that needed to be replaced and they worked endlessly to find the best way and most affordable way to fix the beam plus other parts of the house!! Hands down the most kind and nice people to work with always returning my calls and there were many making sure we felt comfortable! I would definitely work with this company again and would recommend them to everyone!!"
Joy W on June 2025
Since establishing ourselves as one of Southwest Florida's most respected home builders, word quickly spread of the quality of our work and our customer-first approach. We began to receive multiple requests for home renovation and building services giving way to the formation of our remodeling division. There has been an ever-growing demand for our services within the scope of remodeling. If you find yourselves within one of these categories and would like to modernize your home, we offer you the opportunity to get the job done sooner with Schooner! WHAT YOU CAN EXPECT FROM OUR TEAM Personalized Approach: The managing members of Schooner Bay Builders have served the Southwest Florida area for decades and they understand the value of providing top-quality service to the community in which most of them were raised. They have built their business on customer satisfaction and long-term relationships often leading to referrals from past satisfied clients. Experience and Professionalism: Renovating a home can be very stressful and may put a lot of pressure on homeowners who need reassurance that their choices are the correct ones for themselves and their families. Schooner Bay Builders is here to offer suggestions and to incorporate the latest styles and looks found within their new construction homes. We strive to make homeowners comfortable and at ease in their selection decisions. Established: Licensed, Bonded, and Insured...Schooner Bay Builders stands behind their work and will be here when others come and go.
"Schooner Bay Builders was so great to us! We have a home that needs so much work inside and out! We had a beam outside that needed to be replaced and they worked endlessly to find the best way and most affordable way to fix the beam plus other parts of the house!! Hands down the most kind and nice people to work with always returning my calls and there were many making sure we felt comfortable! I would definitely work with this company again and would recommend them to everyone!!"
Joy W on June 2025

Benjamin Franklin Plumbing
Benjamin Franklin Plumbing
Trusted plumbing experts—on time, every time. If there’s any delay, it’s you we pay! Benjamin Franklin Plumbing is a trusted leader in the industry, known for exceptional customer satisfaction. With over 30 years of experience, we prioritize efficiency, quality, and timely service. Serving all of Florida and Birmingham, Alabama, our expert plumbers handle repairs, installations, replacements, and maintenance for residential properties. Our team is licensed, qualified, and thoroughly screened for your peace of mind. We arrive in fully stocked vehicles, resolving 90% of issues on the first visit. Whether it’s routine maintenance or a major remodel, we’re equipped for the job. Experience reliable plumbing that stands the test of time. Contact us today—because If there’s any delay, it’s you we pay!
Trusted plumbing experts—on time, every time. If there’s any delay, it’s you we pay! Benjamin Franklin Plumbing is a trusted leader in the industry, known for exceptional customer satisfaction. With over 30 years of experience, we prioritize efficiency, quality, and timely service. Serving all of Florida and Birmingham, Alabama, our expert plumbers handle repairs, installations, replacements, and maintenance for residential properties. Our team is licensed, qualified, and thoroughly screened for your peace of mind. We arrive in fully stocked vehicles, resolving 90% of issues on the first visit. Whether it’s routine maintenance or a major remodel, we’re equipped for the job. Experience reliable plumbing that stands the test of time. Contact us today—because If there’s any delay, it’s you we pay!

A Plumbing Pro Inc
A Plumbing Pro Inc
We will never try to sell you items or services you don't need. We are not salesmen, we are repairmen. If your plumbing issue can be fixed by simply replacing a part rather than a whole new appliance or fixture, our plumbers will correctly and honestly assess the problem and do only what is needed. We will also explain all of your options if there are multiple ways to correct your plumbing issue.
"It did not . Install was fine for 6 years , than stopped working . They replace the 2 elements , still is not working after returning for season .Now they are not returning calls , 4 calls and text’s - no response !"
Trish M on October 2021
We will never try to sell you items or services you don't need. We are not salesmen, we are repairmen. If your plumbing issue can be fixed by simply replacing a part rather than a whole new appliance or fixture, our plumbers will correctly and honestly assess the problem and do only what is needed. We will also explain all of your options if there are multiple ways to correct your plumbing issue.
"It did not . Install was fine for 6 years , than stopped working . They replace the 2 elements , still is not working after returning for season .Now they are not returning calls , 4 calls and text’s - no response !"
Trish M on October 2021

Hers & His Plumbing, Heating & Air
Hers & His Plumbing, Heating & Air
Hers & His Plumbing, Heating and Air provides repairs, maintenance and installation of home comfort systems. Our highly trained technicians and plumbers are available to help you maintain, repair or install your HVAC system. Proudly serving the Southwest Florida area
Hers & His Plumbing, Heating and Air provides repairs, maintenance and installation of home comfort systems. Our highly trained technicians and plumbers are available to help you maintain, repair or install your HVAC system. Proudly serving the Southwest Florida area

Elite Royal Plumbing, LLC
Elite Royal Plumbing, LLC
We are a family based, Veteran Owned and Operated company servicing SWFL with over 25 years in the industry. We pride ourselves on the quality work we provide, while delivering great customer service. Please see the services we offer below and call -or- click to schedule a free estimate today!
"Excellent! Carlos did a great job on the toilet installation and shutoff valve replacements. Troubleshooted a minor issue with my kitchen valves and made the installation even cleaner and more logical than before. Very reasonable price, too. Highly recommended!"
Timothy W on February 2025
We are a family based, Veteran Owned and Operated company servicing SWFL with over 25 years in the industry. We pride ourselves on the quality work we provide, while delivering great customer service. Please see the services we offer below and call -or- click to schedule a free estimate today!
"Excellent! Carlos did a great job on the toilet installation and shutoff valve replacements. Troubleshooted a minor issue with my kitchen valves and made the installation even cleaner and more logical than before. Very reasonable price, too. Highly recommended!"
Timothy W on February 2025
Curtis Allen Designs
Curtis Allen Designs
Curtis Allen Designs is a family-owned & operated whole home remodeling and design firm located in Fort Myers, Florida, servicing both Lee & Collier counties. Our commitment to exceptional service is the foundation of our business, and is the reason we have been remodeling homes in SWFL for over 45 years. Our goal is to provide each client with a space unique to their personality while making the process as seamless as possible. "Never Ordinary, Always Extraordinary"
"It went well"
Tom G on October 2020
Curtis Allen Designs is a family-owned & operated whole home remodeling and design firm located in Fort Myers, Florida, servicing both Lee & Collier counties. Our commitment to exceptional service is the foundation of our business, and is the reason we have been remodeling homes in SWFL for over 45 years. Our goal is to provide each client with a space unique to their personality while making the process as seamless as possible. "Never Ordinary, Always Extraordinary"
"It went well"
Tom G on October 2020
The Captiva, FL homeowners’ guide to toilet services
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