Aztec Plumbing & Drains

Excellent response and communication, and willing to work around my schedule. The only thing is that it was a bit pricey.

Great job

Very friendly, quick, and thorough

My plumber, Glandrey, was competent and fixed my plumbing problem efficiently. He provided me with explanations -- and was cheerful at 10 PM on a Sunday night. Wow! Much more than I expected at that hour on a weekend! Thank you to "G" and Aztec!!

We originally hired them to do some work with the toilet in the Master Bath which they accomplished in record time. We were informed that the pipes used in our house were substandard and prone to leaking so we decided to have the whole house re-piped as well as replacing the Hot Water Heater and all new shut off valves. They completed the job in two days. The staff were very courteous and professional. Part of the job was to repair the drywall that had been cut open all over the house. NOTE: It does NOT include repainting the drywall, you are on your own for that. My hearing must have been bad when they were quoting the project. The drywall repair guy came the next day, which happened to be a Friday. He repaired all of the holes and did an outstanding job. This is where things got frustrating. In order to repair piping they had to remove the Refrigerator and the dishwasher so they were just pushed out of the way in the kitchen. While the refrigerator was plugged in, it was not hooked up to a water supply. When we asked the drywall guy when they would return to re-install both of those appliances he said they would be there on Monday morning. While it was inconvenient to have to wait for the weekend not much we could do about it. So Monday came and went with no word from Aztec Plumbing. Most of Tuesday went by and still no word. So I called the office and got passed around a couple of times and finally was given to someone who told me that it wouldn't be until Friday before they could reconnect the appliances. This was unacceptable that it would take a week to come and reconnect two appliances which would be a 15 minute job and if I hadn't been in a wheelchair I would have done it myself. So to re-cap: Very good job. Very good employees. Very poor communication and poor customer service once they were basically done with the job and had already gotten paid. So, yes I would recommend them as the work they do is outstanding, but make sure you completely understand the scope of what they are quoting and a specific timeline.

The problem was there was no water, hot or cold, coming out of the shower. .Aztec plumbing called me back quickly and sent a plumber out the next day. He arrived on time, got right to work and diagnosed the problem quickly. He replaced the shower controller cartridge and all works fine now. He was here 45 minutes and the cost was $277, which was a typical cost from a plumbing company. I would hire from this company again..

Servicemen was prompt and very professional. Clean uniform and wore shoe covers inside the home. All the issues inside and outside the home was repaired in a timely manner. The cost for these repairs was discussed with me prior to the work being done, which I appreciated. Very impressive company.

Scott did a great job explaining the process. He was courteous, professional and we are happy to have hired Aztec Plumbing to replace our water heater!

I thought the price for installing new workings to the insides of a toilet tank ($196.00) was excessive. And when the worker said he worked on commission I was sure of it.

Too costly for the service provided!

They left my place clean as how they saw it. They even dispose of the 2 toilets they replaced.

Robert came when scheduled, immediately completed a few jobs on my list and returned when scheduled to finish the additional projects once our quartz top was installed. He was very knowledgeable and I would highly recommend Aztec and will personally use them again.

Very prompt finished job in record time and very qualified and courtious

Very responsive an was at my home within and hour or so to replace an old water, even though I informed them it was not an emergency. The repair person informed me that his shop was close by and had the replacement model I wanted. I found them a bit pricey but the job was done in 2 hours max. Didn't give '5' because the gentlemen was a bit messy but no big deal.

We have used Aztec Plumbing for several plumbing needs over the past five years. Whether it was refurbishing a leaky toilet or installing kitchen and bathroom faucets, their work has been of uniformly high quality.

Professional and great communicators and very clean.

Very quick and thorough response

Great guys overall!

the service was very good. we were advised throughout the procedure .

price was high

Pro was nice, but overly expensive.

Satisfied

Prompt service. Very knowledgeable technician. A fitting split after 24 hours (about 10 p.m.) and they offered a free repair at midnight. We turned off the water overnight. Same plumber was back early the next morning to replace the broken fitting. They called to follow up and be sure we were satisfied.

Highly recommended

We really needed a plumber on a Saturday morning when we woke up to a leak ruining our hardwood floor outside the bathroom. I could see it was either the toilet or the shower valve in the wall that was causing the water to seep under the hardwood floor. After I turned off the main water valve I called Aztec Plumbing. I had seen their trucks around advertising 24 hour service. The plumber arrived about 3 hours later and told us it would cost $520 which I thought was a bit high but we were in dire straits so I agreed. Forty five minutes later he was finished and we paid the invoice. ($520 for a $12 shower valve + labor). I called around to a few plumbing shops on Monday to compare the price. I was bamboozled. So much for a local community business. Never again.