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"Gary was very experienced, polite, communicated updates on his planned arrival, and overall did an outstanding job. Berber Carpet is very difficult to match when it comes unraveled, but he meticulously got it seamless. Linda in Grand Haven, Palm Coast."

"The flooring install came out very nice. Very level with almost no lippage. We decided to spend more for the leveling system which was worth the cost. Gregory was there when he said he would be and finished on time. Cleanup was good but we did have to de-haze after. There were a few small items we wanted to correct when he comes back to do the shower but do not detract from the overall job. We are happy with the outcome and plan to hire again for the shower."

"Alton was very nice and helpful on this project. A negative thing was they were late 30 mins without advising before. Price was reasonable"

"I am a general contractor up north visiting family and I am beyond satisfied with DSV. I was under a tight time constraint for getting this floor done. Rick was able to get the flooring material expedited and personally delivered within 2 days! The installer was professional and his experience really shined through his attention to detail between leveling the floor, installing the base + shoe and covering steps./transfers. Our new floor looks amazing and my family is thrilled with the look and feel. Would definitely recommend to anyone looking for flooring and will be using them again in the future."

"It went well, he was on time and did the job in a timely fashion."

"I would definitely hire First Impressions again. They asked a very low price and did an exceptional job. They were very punctual and timely. Ron told me he has 30 years experience and he illustrated it with his fine work."

"Jim was very prompt and seemed responsive. He is a nice guy who works hard.  He started the work when he said he would and kept it on schedule in spite of some difficult weather.   His brother worked with him the first few days, but after that he did all of the work himself. 
Unfortunately, the work does not look as professional as I had hoped.  Some of the wood is not cut straight, edges are not smooth, and there are many gaps between boards. 
As the work got toward completion I told him of my concern that the workmanship was not good.  Jim said he would get it all fixed up at the end.  He filled some gaps with wood filler and sanded them, but did not finish due to rain.  The filled and sanded joints still look sloppy.  Unfortunately, these joints are right in front of the kitchen window, where we see them all the time.
Jim said he has a lifetime guarantee on his work and will come back to finish this up.  I hope he will.
Another builder told me that the structural work on the deck is very good, even "overbuilt," which I was glad to hear.

Update: Jim came back and relaid some of the boards on the deck and it looks much better! I would definitely hire him again.

Update:  The second summer after Jim built the deck I stained it myself, so I got a close look at the workmanship. Many boards were split by nailing, decking is not spaced uniformly, and  joints are not well fitted. "

"PSG informed me of each step they was taking to repair my fence. I appreciate being informed as opposed to being kept in the dark."

"They were excellent and nice. They helped me a lot and their materials was good."

"I'm a return customer, prompt and professional. I can't say enough good about them."