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"On 5/29/25 Tristin came to my house and gave me a quote on a new shower remodel with a new toilet, and we signed the contract. I thought $12,000 plus was exorbitant, but Tristin assured me that Long Home uses quality materials, excellent craftsmanship, and excellent service. He told me that they will replace all the pipes, and the shower and toilet will have lifetime warranties. So, I agreed and gave him half down and it was scheduled for the 6/27/25 and 6/28/25. Tristian called me on the 6/5/25 and told me that for the shower I choose the half wall that was part of my existing shower would have to be removed, he said otherwise I would have to pay an additional $1,500+, because the shower I agreed to couldn’t be installed otherwise. I told Tristin on 5/29/25 that I did not want the wall removed, but after talking to Tristin on the 5th I relented and said the wall could be removed and ordered another toilet for my other bathroom. The day of the installation came, and one guy came on time and the actual plumber came about 2 hours late around noon. They started working on the demolition and Tristin came around 4pm to move the power socket that was in the wall they removed. He put a rough patch on the wall and installed the outlet without the cover. They removed my cabinet from the wall so they could take down the wall but never replaced it. They worked until 10 pm on Friday. Tristin was supposed to come out on Saturday to finish the patch and put the cover on the outlet. Saturday 6/28/25 the helper arrived at 830 am and the plumber arrived at 1030, at 450 pm the plumber showed me the shower rod they sent with my shower, and it was too short. He told me to call Tristin, I did, and he said OK Tristin never showed up and the two guys finished at 945 pm without putting the cabinet back up. I checked the toilet in the bathroom where the shower was installed, and it kept running after I flushed it, and I put a toilet cleaning tab in the other one and noticed the toilet lid does not fit right. I texted Tristin on Sunday morning telling him about both toilets and he texted me back on that Monday and said he could come at 4pm. I work nights and did not get up until around 5pm and I texted him and told him that I do not usually get up until 6pm during the week when I work and he never messaged me back. I sent Tristin another text on Saturday 7/5/25 telling him to ask him when he could come out and fix the problems I have. I have not heard back as of yet. Long Home charges a premium price and Tristin told me that I would get premium service, he said this is why they charge so much, but the experience I’ve had is anything but premium, I paid $12,000 and I only have one toilet that works correctly even though the lid doesn’t fit properly, I had to buy a shower rod so I could use my shower, since the one I bought from them didn’t fit, which makes no sense because they knew the dimensions of the shower. I had to have a wall removed that I did not really want removed, because they made a mistake when I signed the contract. I have the outlet in my bathroom wired without a cover, my wall is not finished, and my cabinet is still sitting in my bedroom. I do not mind spending the money for something, but I want the product and the service to be worth the price, I paid for professionals, but this is not the problems you are supposed to have with professionals."

"Very well. A wonderful company with great guys with solid skills. A pleasure to have such professional work done and at such a fair price. I would definitely hire this company again."

"Jesse reached out and listened to what we needed done. He promptly got us a quote which we ended up hiring him for the work. There were a couple of hiccups arose during the job, which were quickly addressed and taken care of for us. We appreciate the prompt and conscientious job they did for us and we would definitely hire them again."

"WARNING: DAN IS THE BIGGEST LIAR, HE WILL PROMISE ANYTHING UNTIL HE GETS THE MONEY. We hired DANN FROM PREFERRED POOL AND PAVERS (PPP) to install a paver driveway and walkways to the front of our house and the backyard. Within a month we started experiencing problems with the installation and the quality of the pavers. 1) The pavers we ordered are called MEGA SMOOTH. We have pictures of the driveway that show how NOT SMOOTH, uneven the pavers were installed; 2) The aggregate in the pavers is popping out causing holes and the pavers are degrading, 3) The pavers are moving and separating causing large gaps, 4) 2 types of pavers, "Mega Smooth" and Mega Stone" were intermixed in the installation. We were told the difference in the pavers was Mega Smooth is a 3 piece paver and Mega Stone is a 2 pc paver. This is not true, the shape/texture is very different. PPP made several unsuccessful attempts to repair the problems. New pavers were ordered to replace defective pavers, but PPP, nor the factory, could communicate what the quality standard is for the pavers to determine which pavers would be replaced from a factory defect. Also, when the first pallet of replacement pavers arrived, it was the wrong color. PPP disappeared after this. Finally, the pavers were never sealed. I BELIEVE IN KARMA AND I KNOW WHAT YOU GIVE ALWAYS COMES BACK. DAN YOU STOLE MY $20000. HERE ARE A FEW OF MANY PICTURES OF WHAT I MENTIONED ABOVE. THESE ARE 2 MONTHS AFTER THE INSTALLATION AND YOU HAVE SEEN THIS FIRST HAND. THEY WOULD BE PERFECT FOR YOUR WEBSITE SO EVERY ONE CAN SEE YOUR HORRIBLE WORK. DAN ENJOY MY $20000 UNTIL KARMA HITS."

"Excellent!"

"Smiley and his crew did excellent work with great attention to detail. Owner Jason was easy to work with and attentive to my needs and timeline requirements. 5 Stars to the entire company."

"Started off Great! They called everyday to follow up on progress. After receiving 80% of money, Calls stopped, Actually they avoided calls for weeks not knowing what was going on. Lot's of promises and not finished 4 months later. We own a Small 670 sq ft home. They promised it would be complete in 3 -4 weeks. They threw away household items, and have left 22+ items unfinished. 4 months later still not finished. Would never recommend."

"only gave an estimate"

"We had to recently renovate our kitchen. We came across S & W Kitchens and met with their residential interior designer, Aaron Williamson. He was professional, knowledgeable and experienced and immediately understood our expectations and vision. He was there through the whole process from design to completion. We appreciate his meticulousness and commitment and thank him for giving us our dream kitchen!"

"I initially hired Mr.Handyman to investigate and fix a leak around my window. They told me on the phone based on the photos I provided that the estimate for the job will be about $775 to find and fix the source of the leak and replace the drywall. I believe they use predatory and deceitful practices to inflate the final pricing, as it ended up being far higher than original estimates. When their handyman showed up, the estimate changed to $1010. I was never verbally informed that any of these estimates did not include materials. After removing the drywall, the handyman never found the source of the leak. I had to drive out to the property to find and fix it myself. I then called the handyman to re-install the drywall after the issue was fixed. I was then given another invoice for $977, so now we are at a total $1433, of which they claim $371 is materials. They never found or fixed the actual issue as promised but still charged for the full job. I thought we were being overcharged, since the original estimate was for finding and fixing the actual source of the leak, which they never did. When I questioned the materials charge and asked for receipts, their manager told me he would not send me any receipts even though they have them in the system because "its not their protocol" and that they put an upcharge on materials. When I questioned how much % the upcharge is, or if they can provide actual pricing of the materials, he said “when you buy at Publix, you don't ask them how much they upcharge for your food". This makes no sense, as at the store I see the price before I buy something, so I can decide if I want to buy it. Mr.Handyman never provided me with pricing of materials upfront, they just sent me one final price at the end without a breakdown of materials purchased, which they can make up to be anything. This is highly unethical. If this is a cost-plus contract, they should be providing receipts."