Creating a distinctive and functional kitchen or bath environment requires careful planning. AGS Stone will work with you each step of the way ensuring that your dream transformation does not become a nightmare scenario. We realize that details matter and will work closely with you during each project phase including design, product selection, project preparation and execution. Most importantly, we are committed to your satisfaction and will work diligently to complete your transformation project on time, within budget and with minimal disruption. Visit our showroom or contact us to schedule a free design consultation today! Additional email: [email protected].
& Installation., Countertops, Fabrication, Kitchen & Bathroom Design, Material Selection
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
94% | ||
2% | ||
1% | ||
3% | ||
0% |
"We make every effort to please our customers and always respond to their concerns. Unfortunately, in this particular case we were not informed of any issues the time. Researching the complaint has been difficult because the review was submitted a year after the work had been completed. Based on material size, it is often necessary to re-position counter top sections once they are lifted in place on top of cabinetry. This is particularly true when dealing with large island pieces. Stone is fragile and placement and positioning are two critical steps in the installation process. We have no record of cabinet damage. I cannot comment on the placement of the dishwasher bracket. However, we do have a protocol for installation, which is followed by our installers when securing dishwashers to either cabinetry or counter tops. Gary Rogers Owner"
I would like to tell you a little story of how I was able to select the Best Place to redo my Kitchen Island. I did, like the most of us, went to the local chain stores to compare prices. Since they contract out, I asked for the contractors names that they used; neither place wanted to tell me! I wanted this because I wanted to check them out before committing to a contactor that I knew nothing about.
I then went to Angie's List to see who and what they had for Reliable Contractors. I was a bit skeptical as I thought it may end up costing more money. Since I needed to select a top for the Island, Angie's List had a local business run by a Family in Brandon called AGS Stone on Adamo.
I went to the store and was greeted by Kathy. She listened to my needs as I told her what I was looking for. We looked a few that I had seen in other places and believe it or not, it was less expensive at AGS Stone vs the Chain stores! I found the most beautiful piece of Quartz that I have seen, and not seen anywhere else! Because I was only doing the Island, I was able to select from smaller pieces that are actually onsite. They were also able to provide me with multiple choices for Cabinetry.
Once everything was selected with Kathy, I was then assigned to Dwayne, who coordinated the install. Dwayne was able to work with the budget I had as we finalized the design. Dates were made and phone calls to confirm every step along the way from the Cabinets getting installed, to the person to do the Template of the top and finally the install of the top.
I would highly recommend them to anyone thinking about a small job or a large job. Their professionalism, Eye for Details, Relationship that is established was far beyond what I could have expected. Don’t under estimate what you think may be more expensive than the chain stores. As I found out, that is not always the case.
My next project…. How nice would quality stone look in the Master Bathroom!!!
Cant wait to work with them again!!!
"Several attempts were made by our sales people to reach Mr. [Member name] after he had made selections at Stone Warehouse. A total of two voicemails were left at the number he had provided. At AGS Stone we greatly value our customers and we like to make sure our customers know this. Our sales team team is built upon the foundation that customer service and support is paramount. Therefor we stress the importance of responding to customers in a timely manner. We apologize for the miscommunication and welcome and the opportunity for business in the future."
I had granite countertops that I secretly hated, mostly because I settled for the wrong stone. After living with them for 5 years I decided to start over.
I visited 3 different fabricators and right away I had the most confidence in AGS. Jackie and Kathy were very helpful. They patiently made many suggestions and answered all my questions. They understood why I was hesitant about making another stone choice and never pushed me. When I finally picked a slab (and, believe me, I was all over the place) they were very supportive.
When Jose arrived to make the template, I had prepared an entire page of typed issues and questions and talked to him about every single one. He was very friendly, patient and answered everything. One of the changes we wanted from the old granite was a different curve on one corner, which he understood and agreed would be better. I knew he was listening to me.
I asked to be present during the layout and Flavio handled it beautifully. He spotted small flaws on the slab we would not have noticed and was very patient with my concerns about the curve.
The installers were John and Jason and they were fantastic. They couldn't have been nicer and did everything I asked of them. The installation was flawless.
One of my many concerns was the edge. I selected granite with a leathered finish and I was worried they would not be able to duplicate the same finish on the edge. Alex and Jackie had assured me their specialist, Eduardo, would be up to the task. It's an eased edge and a perfect match! We really can not see a difference.
After the installation Alex called to make sure everything went well and I assured him I couldn't be happier! Through the whole process I was waiting for something to go horribly wrong but it never did. The new countertops look so fabulous I don't even feel guilty now about removing the old granite.
I highly recommend AGS. They made it happen.
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.