WARNING: DAN IS THE BIGGEST LIAR, HE WILL PROMISE ANYTHING UNTIL HE GETS THE MONEY. We hired DANN FROM PREFERRED POOL AND PAVERS (PPP) to install a paver driveway and walkways to the front of our house and the backyard. Within a month we started experiencing problems with the installation and the quality of the pavers. 1) The pavers we ordered are called MEGA SMOOTH. We have pictures of the driveway that show how NOT SMOOTH, uneven the pavers were installed; 2) The aggregate in the pavers is popping out causing holes and the pavers are degrading, 3) The pavers are moving and separating causing large gaps, 4) 2 types of pavers, "Mega Smooth" and Mega Stone" were intermixed in the installation. We were told the difference in the pavers was Mega Smooth is a 3 piece paver and Mega Stone is a 2 pc paver. This is not true, the shape/texture is very different. PPP made several unsuccessful attempts to repair the problems. New pavers were ordered to replace defective pavers, but PPP, nor the factory, could communicate what the quality standard is for the pavers to determine which pavers would be replaced from a factory defect. Also, when the first pallet of replacement pavers arrived, it was the wrong color. PPP disappeared after this. Finally, the pavers were never sealed. I BELIEVE IN KARMA AND I KNOW WHAT YOU GIVE ALWAYS COMES BACK. DAN YOU STOLE MY $20000. HERE ARE A FEW OF MANY PICTURES OF WHAT I MENTIONED ABOVE. THESE ARE 2 MONTHS AFTER THE INSTALLATION AND YOU HAVE SEEN THIS FIRST HAND. THEY WOULD BE PERFECT FOR YOUR WEBSITE SO EVERY ONE CAN SEE YOUR HORRIBLE WORK. DAN ENJOY MY $20000 UNTIL KARMA HITS.

I would never hire or recommend Dan and Preferred Pools and Paver ever again. I hired them 2 years ago to install pavers around my home and to extend my outdoor patio. They never came back to finish the project. They were suppose to finish a drain system that I paid for, and more critically they did not come back to seal the pavers to prevent future weeds from growing through the pavers, and now the amount of weed and grass growing between the pavers is enough to cut with a lawn mower. Additionally, they stole all of the pavers that were not used, THAT I PAID FOR, when the project was completed. I tried to reach out to Dan after the project was done to finish the service I paid for, he ignore me and refused to finish the project even after I paid for the entire project. I do not and will never recommend Dan or Prefered Pools and Pavers to anyone.

From the very first, Dann Brown delivered what he promised. Although it took the manufacturer three months to produce the pavers required, once they arrived, they were they installed quickly, but they were professionally and competently installed. As a result, we have a beautiful job that we absolutely are delighted with. Jason and his team were exacting. This morning we had a slight problem with a few of our sprinkler heads not functioning properly and I reached out to Dann and he assured me that within the next few days, someone will be here to address the issue. Based on the experience of had thus far, I have no reason to believe that someone won’t come from Preferred Pavers and Pools. I fully recommend anyone having a project of this magnitude to contact Dann Brown. You won’t be sorry.

Very skilled!!!

It went extremely well. Dann delivered on what was agreed to. The crew worked very hard and was very professional. The new driveway covered approximately 2100 sq ft. and came out above expectations. Thank you to Preferred pool and Pavers. I will probably use the again when I refinish my pool.

Dan was awesome to work with And his crew had the job completed in 2 days. Very responsive. I would use them again without hesitation

The worker was polite and effective, the price was competitive and the results were good. Owner Dan Brown was very costumer service oriented and very available.

We had our driveway and pool area paved. We're very happy with the result and Dann was always quick to respond to any questions we had. Highly recommend!

We had 23 paver patios installed in our community and the project went very well. They showed up on time, did excellent work and cleaned up after the work was done. I would highly recommend them in the future

The did a excellent job! Would highly recommend them. Dan the owner is a awsome guy to work with!

Dann was a pleasure to work with. He and his crew did an outstanding job on our pool pavers.

Excellent. These guys did a fantastic job in budget and on time.

They were excellent and professional. They were meticulous and detailed. They were efficient and great. I cant say enough about this company

Great. Alan did a wonderful job, and he is a lovely guy!

Excellent! I’ve worked with the owner Dann Brown twice now and I have been very pleased with the quality work. The pavers look fantastic.

They did come out after weeks of trying to get a hold of them. Very UNPROFESSIONAL. Will NEVER hire them

I purchased a $99 tile cleaning from Angies list. I called Preferred pools to schedule and was told that is something my pool service should be doing and that he would call me back. I never got that call and called Angies List who said it is out of the 30 day refund limit so I guess I lost $99. I am very disappointed in both companies and will not trust Angies list any longer!

We used preferred pools to remodel the deck of our pool. Preferred pools installed beautiful pavers. Their pricing was very competitive and they did an excellent job. It was tricky because of the elevation to the house and they were able to engineer the slope perfectly. Great choice in pavers and the crew was awesome! Highly recommend!

We recently had a pool and deck remodel. Preferred Pools came out very promptly after contacting them and assessed repairs and gave us an estimate. The pricing was straightforward and competitive, and they fit me into their schedule right away. Daniel, the owner, was very helpful in explaining the process and choices for materials. He went out of his way to find exactly that we wanted and gave us great suggestions for improving and choosing colors and materials. We were able to fit pavers into our budget and they did an excellent job with a tricky installment due to the slope and the flush doorways. The work crews were great guys and very diligent. We were amazed at how quickly and smoothly the transformation took place. Daniel communicated with me throughout the process, was on site often to supervise his team and responded to my calls immediately when I had a question. The project turned out great and we are extremely happy with the end product. We are very happy that we went with Preferred Pools.

I call, they come! Prompt, professional service. Very satisfied!

Very professional and done in a timely manner

Went well from start to finish. Dan the owner comunicated well thru all the process with me. They guys that came over to do the job were professional and quick. They were in and out. This company did the pavers for me and now did the second job to seal the pavers. No complaints. Everything went smooth. Glad I found a company that listens to the customers and does everything as promised. Price was reasonable. For sure will hire them again and recommend to friends and family.

Staff is professional and very punctual. They have been servicing our pool for years, we are very pleased. they have helped with installing pavers on the pool deck. They did an awesome job and it looks great!

The rating list provided and addressed the obvious evaluation criteria. To complete the evaluation I would like to add some comments about the team and management. The team installing the new pavement tiles driveway were dedicated and performed flawlessly. They asked questions where required and offered solutions. The work environment was not ideal, a very hot Florida day, they finish on schedule. The manager assembled a top notch team and they obviously like working for him. When the work was completed several neighbors complemented the finished work and the diligence of the team.

Preferred Pool Services has done quite a bit of work for me over the last 10+ years. We keep adding more services that they offer because they are so good at what they do. They've been fair, honest, reliable and proactive. Finding a reliable company in Florida can be a challenge as many vendors move on to other businesses or commercial accounts. I trust Preferred Pool with my home and appreciate all they do for us.