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We had a Kohler faucet that was several years old and begin to malfunction. I contacted Jim to replaced the Kohler provided valve and replace our garbage disposal. To no fault of Jim's the valve did not work and the pressure from the sink was very low. There was an issue with the supply line that was inadvertently compromised. I called Jim and without hesitation he agreed to install new faucet at no cost. I can't express how much I appreciate his professionalism. Will call him for all future plumbing needs.

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"We have used George Drakos for our plumbing needs for the past three years, and have always been very happy with his service and pricing. He is extremely knowledgeable, professional, and conscientious. It is always a pleasure consulting with him and trusting that any job he does will be done well. He is the best plumber we have ever hired and will continue to use him for our plumbing and remodeling projects in the future. Thank you, George!"

"Everything was excellent. From the moment we had Advanced Granite solutions come out to give us an estimate, to picking out our quartz countertop, to the gentlemen that did the installation and the gentleman that did the plumbing, everyone was professional responsive and a pleasure to work with. Would definitely hire again"

"This review is solely about the installation portion of the Puronics Water Treatment System since it was just installed today. The install team arrived on time, ready to go to work. The location of my main water line was tricky to get to, but they found a great solution to tap into the line via a drop-ceiling access point. They located the Hydronex Water Conditioning Cylinder and Salt Backflush Container exactly where I wanted it. Their work was clean, tight, and very professional. The RO system was backordered, so they explained that they will return within the week to install that portion of the project. They prepped for the RO install by drilling and installing the faucet in my granite countertop. After the install, they explained the whole system to my wife and I and we were up and running with conditioned water. I can't say enough about my experience with Chuck on the initial phone call, Miles who provided the water testing and sold me the system, and Ryan who installed the system. So far, I can't envision any issues that might arise with Orbit Water Solutions since they have provided outstanding service to this point!"

"The servicemen were knowledgeable and professional and did an excellent job with removal of the old water heater, picking up the new water heater and expansion tank at Home Depot and installing it promptly."

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Saw Re-Bath at the Fall Maryland Home & Garden show and requested a free at home consultation.  John Vesperman, who is an owner, came to my home and advised me what they could do for me to fix my problem with my hall bath.  I also had him look at my master bath and asked if he could re caulk my tub and walls and install a couple of grab bars plus a new tub spout.  He did not pressure me to sign a contract at the time of consultation.  He advised me to visit their showroom to see the tub and wall systems in full size to be sure I was getting the color and style wall system and tub I wanted.  Only after I was sure I was getting what I wanted did he write the contract.  He even gave me a $500 discount for seeing them at the Home Show.  After John received the materials he worked with my schedule to do the job, so I did not have to miss any time at my job.  John and his father Bill, who is also an owner, came on time and started by laying protective runners in the path to my bathroom not to dirty my carpets and hardwood floor in the entry way.  They kept any dust and debris contained not to mess up my home during the demolition of the old tub and tile walls. 

Everything went as John said it would. NO SUPRISES.  I'm VERY happy with my new hall bath and spruced up master bath.  I would highly recommend them to anyone wanting bathroom remodeling done. Thanks John & Bill for a great job.

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"Danny did a great job installing the window. The window looks great, and he did such as great job cleaning up I hardly knew he has been here.
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"I wrote a negative review of Rightaway after having a disappointing experience involving a ~$4k mold remediation+sump pump installation job, during which the firm broke a pipe and failed to repair it properly, according to two plumbers who came out afterwards. I noticed the problem a few months later when I rechecked the crawlspace after my backup sump pump battery alarm went off following some heavy rains. We had Rightaway out again that point (Al arranged the visit of one of his colleagues while he himself was on vacation) and were told by Al that we’d get an estimate for waterproofing the area as a second job. He also denied responsibility for what we believe was a poor repair job of the pipe. After a month of texts with Al, the owner, we hadn’t received an estimate. I should note that Al was very responsive via texts during this time and gave reasons for the delay. For example, he told me over text once that he did not have the right phone number or email address for us. After being solicited by Rightaway for a review on Angies list, I posted a very negative review and Al immediately contacted me and insisted he come out and provide us with another estimate. After I asked, he also agreed to reimburse us for the repair job we’d had done on the pipe; that repair had cost ~$300.00. Al then came out to the house. He told us he’d mail us the reimbursement, send us an estimate for a new waterproofing job, and give us references of people for whom the company had honored their warranty in the past. He emailed us the estimate that day and then mailed the check the following week. However, that next week, he said he didn’t want to provide us with a reference unless he was assured that we would go with his firm for the new job, because he didn’t want to bother past clients for a reference, essentially, that wouldn’t lead to another job. Over text, he said that if I was waiting for a reference to change my review on Angie’s List, then I should go ahead and leave up my initial negative review, and that he would then post all of our text exchanges because I was not being fair and honest. At this point I called him and he explained (as I just did) why he didn’t want to provide a reference. I told him I would change my review to reflect all of our communication since early February, and that’s what I’m doing now. Al is very responsive to texts and calls, and he seems very knowledgeable about his craft and plumbing. Indeed, when he came out to our house personally, he was very convincing and I was considering re-hiring him despite the prior frustrations. I am also impressed that he cares enough about his reputation to insist upon coming to our house, offering a solution to the problem, and reimbursing us for the cost we incurred repairing that pipe. However, based on our last exchange, regarding the texts and the lack of a reference unless we went with his company, I decided against rehiring the company. I've decided I'm not hiring any future new work without a very thorough reference review. As I’ve said, the firm is very responsive in terms of communication and seems to know their business; I would just not go with them again personally based on my experience."

"The project was completed efficiently. All concerns were addressed."

"The work performed by Davin and his crew was excellent and done on time. I would highly recommend his company to all my associates, family and friends. They are a dependable and loyal to their customers."