"Everyone was very professional and courteous. Since they were both waterproofing (installing a sump pump system) and finishing the basement there were two different crews but each one was knowledgeable and took care and time to show me every step they were making. There were a few times where communication from the head office was a little lacking but the team members themselves were great. I would highly recommend their services even though the price tag is quite high."
"Very professional. I had a sump pump and backup pump installed as well as a hot water heater. Both guys did a great job. Both items are working beautifully. My husband and I could not be more pleased. Done Right Today will be the company we call with our next plumbing problem."
"Very well. Answered all our questions, had a sump pump and new hot water heater installed and had hot water 3 hours later. Professional, friendly, considerate of our home and cleaned up completely. Purchased extended warranty."
"The team was very knowledgeable and helped explain my options. Gave me upfront pricing for each option so I could weigh those options before proceeding with a sump pump replacement. The parts were delivered and installed on the same visit. It helped keep my basement dry."
"I'm not fully moved into the home yet, but I will update when I am there permanently. The crew was very professional, worked diligently, cleaned up after every day of work (three day job--french drain expansion, two additional sump pumps installed, window drains into the sump pumps, pretty extensive job)."
"Andrew and Rob came out after our sump pump failed. They were prompt and gave exceptional service. Very professional. They were helpful and even offered to help clean up the water. Highly recommend them!!"
Experience The Horizon Difference.\n\nOn-Time Service. Up-Front Pricing. And The Job Done Right and Clean the First Time. GUARANTEED!\n\nHorizon Services is the region's largest and most well respected plumbing, heating and air conditioning company, with nearly 600 employees serving tens of thousands of homeowners throughout Delaware, Southeastern Pennsylvania, Southern New Jersey, and Northeastern Maryland. After a quarter of a century in business, Horizons Services remains fully committed to setting the industry standard for customer service, installation, and focusing on things that are important to busy homeowners: respect for their time, their home and their property; up-front pricing, and an unconditional 100% money back guarantee.\n
Here at ZOOM DRAIN®, we are proud to be your drain and sewer experts. We provide residential and commercial plumbing and drain and sewer services. From sinks, toilets, and tubs to main drains, roof drains, storm drains, and anything else that carries water, we've got you covered.\n\nProviding services that are fast, focused, and ensure the job is done right the first time is the motto we have always stood by and continue to follow. We go above and beyond on every job until the problem is resolved. It's our mission to show you how these qualities set us apart from other companies.
"First, can I just comment on how professional Mr. Rooter was from the very first phone call to schedule service. Since it wasn't an emergency, they had me choose from selected "2 hour windows" where they were committed to arriving. They sent a text with a photo of my expected tech (what a great feature so you know for sure who is coming to your house, especially these days), and emails as reminders. Plus the tech (Zach) called when he was ready to come and asked me if the time was still ok with me. How convenient! He put little booties over his shoes each time he entered my home. He was clean in appearance and personable from the start. Truly very friendly and I felt comfortable having him in my home. Zach has 15+ years experience according to the little bio Mr. Rooter sent me ahead of time, and it shows. Jacob, his trainee with a few years experience, was on his way to becoming independent very soon. Just needing to learn the Mr. Rooter ropes. I wanted a kitchen sink sprayer installed. Love those handy things but never had one because for some reason my dishwasher's aerator was located in that same spot. Zach explained to me how things have changed over the years, showed me how the sprayer and hose would connect under my sink so that nothing would back up, and all in a manner that I actually understood! Then he and Jacob worked together very quickly to get my sprayer installed and and working. Who knew such a small thing could bring so much joy. While he was there, Zach asked if he could inspect my plumbing or if I had any other concerns. I mentioned my toilet made bubbling sounds for quite awhile. He said he would take a look. I thought maybe something was caught in the line. He inspected with a camera but told me he doubted that was the case as usually if there was an air pocket or something with the sewer, I would also hear bubbling in my shower and sink in the same bathroom, which I never have. After camera inspection was complete and nothing was in the line, and since my toilet was 22 years old, he suggested a new one might be in order since I didn't like plunging it. He told me he could install it at that time if I wanted it since it was in the window of time allotted for me and he didn't have another call to attend to right away, or he could come back at another convenient time, whichever I chose. (There is some sort of good discount to have work done in the same day, so that was a plus!) Well, he and Jacob had 2 styles (round or oval) of Kohler toilets to choose from on his truck, high efficiency (half-flush and full-flush) with "quiet-close" toilet seats included to boot. Those seats are awesome when you have kids who just slam everything down, ha. I think they had that toilet done within an hour from start to finish! BTW, this was written by the woman of the house, but Zach willingly spoke to my husband over the phone about the toilet while he was here, so I didn't feel any pressure to make a decision on my own. So now I am scheduling a time for Mr. Rooter to come and install a sink basin in my garage for dirty clean up jobs. Zach was able to figure out how everything would connect from my basement and inside bathroom to my garage. He also said he would do a full sewer inspection with his camera when that happens. Can't wait....really. They are knowledgeable, professional, respectable, and very nice too!"
Hydro-Solutions, Inc., are experts in Basement Waterproofing and Foundation Repair. We are a locally owned and operated company, that values honesty and integrity in all aspects of our business. Our dedicated team of professionals, have many years of hands on experience, to provide innovative ideas and suggestions tailored to your projects. Our services are customized to your individual needs, paying close attention to the details of each project that we are involved with. Please feel free to contact us today!
Sump Pump Installation questions, answered by experts
Some sump pumps are powered by water rather than electricity. Water-powered sump pumps generally use one gallon of city water to pump out two gallons of water from its basin. Therefore, if you're looking at a potential 10,000-gallon flood, your sump pump will need to use 5,000 gallons of city water to prevent it.
A sump pump should be placed at least three feet deep in a pit. The rim of the sump pump basin should be level with your basement floor. If you find your pit is too deep, you can fill the bottom with gravel until the rim of the sump pump is flush with the floor.
Test regularly, clean the pump, and inspect the discharge line to ensure efficient operation.
A sewage ejector pump is necessary if you have any plumbing fixtures, such as a bathroom, laundry room, or sink, located below the level of your home's main sewer line. Standard plumbing relies on gravity to move wastewater and solid waste to the municipal sewer or septic tank. However, for fixtures located below grade (e.g., in a basement), gravity is not sufficient.
The purpose of a sewage ejector pump is to actively pump this wastewater and solid waste upward into the main sewer line. Without an ejector pump in this situation, wastewater would have no way to exit and would eventually back up, causing a sewage overflow or flooding in your basement. If all of your home's plumbing is on the main floor or higher, gravity can handle the drainage, and an ejector pump is not needed.
If you have a self-cleaning washing machine but you’re still seeing lint, your water pump filter might be clogged. To clean it, you should unscrew the drain hose, then remove the water pump filter. From there, you can inspect it and clean it with warm water before replacing it. Check to be sure your washing machine is functioning by running a short cycle.
The Clayton, DE homeowners’ guide to sump pump installation services
From average costs to expert advice, get all the answers you need to get your job done.
Sump pump replacement costs depend on the type of unit you have and the cost of labor, which varies by region. Read on to find out more about what to expect.
Sump pump battery backup costs depend on the type and the design of the system purchased. Follow this guide to learn how to budget for your backup battery.
