Get matched with top foundation repair specialists in Willimantic, CT

"Our basement has a huge sloping rock in it-the foundation was built around it when the house was built in the 50's. Over the past 5-6 years, water has seeped in more and more at the top of the rock where it meets the ground right next to the foundation and rolled down the rock to the cellar floor, threatening to flow over to the finished side of the basement. First we put a new drainage system outside the house but that did not help. Five years ago we had another basement company come and they told us all we would need is a dehumidifier and that would dry up the water. We bought their big dehumidifier but nope, that did not make a dent in it, it has just gotten worse each year. I called CT Basement Systems late last fall and a very, very nice representative came, looked at the rock and the water flowing down it and was confident their system would take care of the problem. I have a friend that used them for water in her basement and she has raved about them and has never had a drop of water since her system was installed. I paid the deposit and the technicians came exactly when they said they would. They did a great job, were very professional and left the cellar area very clean in spite of all the dust that must have been generated by the jackhammering. I am very happy with the job they did. However, there has been one unexpected problem. Before the drain was put in, I had been buying absorbent socks, flood bags and all kinds of things to soak up the water. Now we just let the water course down the rock into the drain guard, which then funnels it to the sump. We discovered that some of the water drains down to our brick chimney, which abuts the big rock . Instead of continuing it's flow down the rock to the drain, some water is soaking into the gravel around the chimney and then coming out on the other side, where there is no drain guard, making puddles on the floor again. We think the rock needs a thin lip of cement to direct the flow down and away from the chimney area. So, I called the salesman. No call back. I emailed him. No reply. I called and left another message but nothing. I called the company and asked if they would give him a message to call me. No response. So, I can only surmise that they are completely uninterested in this, now that the job is done. I now have a mason coming to do the cement. It is too bad, because I was so impressed with the salesman when he came and also with the installers. I would recommend the product and the installation service beyond a shadow of a doubt. But the lack of customer service after the fact is a huge disappointment. I actually do not mind having our own mason come and do the job. If they had called me back, I would have told them that- I really just wanted to get their opinion on the problem. But they apparently just don't want to be bothered."

"We are very happy with our new patio area for our full basement walkout. The owner Claudin is a true professional who clearly is concerned about client satisfaction. We are very satisfied with services rendered and highly recommend CGV & K Masonry."

Groundworks is the North America's leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we're there with one mission to repair, protect and improve their home. For state licenses visit Groundworks.com/licensing

"They did an excellent job of fixing a water problem that we had our garage. I am pleased with the results and highly recommend them."

"These guys are true and remarkable professionals. Their attention to detail and going above and beyond is exemplary. Their pricing is extremely fair and on point I had them repair my garage door thresholds after replacing my asphalt driveway and I also had them repair four cracks in the foundation and repair my front cement steps and you would never know that there was ever an issue anywhere throughout the project I highly recommend these guys for any renovation project you may have. They are great with suggestions and how to make your project even better. They are remarkable individuals. I can’t thank them enough for the job that they did. INCREDIBLE WORK"

"Very professional and fixed the cracks in the garage the best that I can tell. Expensive fix but well worth going with the carbon fiber, you get a 15 year transferable warranty with it. Only deducted half star because they didn't show up on a modified scheduled date."

"Jon is professional and a man of his word. My wife and I had some leakage in our finished basement. After substantial research, I contacted several companies in the area. Jon and his crew at Eastern responded faster than every other company and offered us the best price for the least hassle. The crew works hard and fast. They were respectful of our home and property and cleaned up after themselves when they were done working. Our interior foundation drain is working great and can sleep in peace knowing that our basement is dry, even on the wettest nights.They stand by their work and even came out to install a false floor under our oil tank after we replaced it., at no additional fee. I would 100% recommend Jon and his crew for all of your waterproofing needs."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs.\nIt is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project.\nIn order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer \nin a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"The owner was pleasant to deal with and was quick to respond with a proposal and completed the project to my satisfaction in a timely manner"

Fogarty's Home Services is your local expert for home comfort and energy improvements in the Northern CT, Berkshire County and Greater Springfield MA area. In Massachusetts and Connecticut, we improve home comfort through expert energy-saving solutions, including attic and basement insulation, basement waterproofing, replacement windows, and whole-home energy evaluations. Using top-tier materials and products, our professional installers are fully trained and certified to handle all of your home's insulation, waterproofing and replacement window needs. We have many years of experience improving home comfort and lowering monthly utility costs, and there's no problem we haven't seen before!