This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
In an attempt to get back to all the people who have recently contacted us, we're providing email addresses of [email protected] and [email protected]. PLEASE USE EMAIL WHENEVER POSSIBLE! We have gotten inundated with phone calls and apologize that we may have not gotten back to you in a timely fashion, as normal. We pride ourselves on quick response times but the recent rains have caused an unprecedented backlog in calls to our office. We are doing our best to work through it. In the meantime, please, try emailing DESCRIBING YOUR ISSUE, your AVAILABILITY DURING A TYPICAL WEEK and YOUR NAME AND ADDRESS AND PHONE # AND SEND RELEVANT PICTURES, IF POSSIBLE!
We will do our best to respond ASAP as we work through our call backlog.
*If a requested appointment time is not confirmed through our office it is NOT scheduled with our team!
Thank you for your patience and understanding!
Everyone was really good to work with at the beginning of the waterproofing to the very end. No complains about the completed Job. I have yet to see the system work because we just have not had Heavy rain over a Long period of time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tim C.
03/2024
5.0
Did a great job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John N.
02/2024
N/A
no
Rating Category
Rating out of 5
bonnie r.
02/2024
5.0
Project was done quickly and efficiently. I am extremely pleased with the results. Everything was great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steve B.
11/2023
5.0
Work was performed as expected. Scheduling was timely. Space has stayed dry during moderate storms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Arturo R.
11/2023
5.0
Satisfy with the work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jason S.
11/2023
5.0
Excellent service and work. They’ve been in business almost 50 years and it shows. Great experience from start to finish.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Craig W.
05/2023
5.0
Great people to work with. No complaints at all!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
David K D.
03/2023
5.0
Showed up when promised. Friendly people. Cleaned up very well when done with the work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,417
Chris P.
01/2023
5.0
Super friendly, fast turnaround, great work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Stuart K.
12/2022
5.0
Did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Srini A.
09/2022
5.0
None
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Bob R.
03/2022
4.5
Everything went well, but we haven’t had a big rain yet.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Anthony M.
04/2021
5.0
Jon is professional and a man of his word. My wife and I had some leakage in our finished basement. After substantial research, I contacted several companies in the area. Jon and his crew at Eastern responded faster than every other company and offered us the best price for the least hassle. The crew works hard and fast. They were respectful of our home and property and cleaned up after themselves when they were done working. Our interior foundation drain is working great and can sleep in peace knowing that our basement is dry, even on the wettest nights.They stand by their work and even came out to install a false floor under our oil tank after we replaced it., at no additional fee. I would 100% recommend Jon and his crew for all of your waterproofing needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$8,000
Robert H.
04/2021
5.0
Experienced, professional, amiable, friendly,
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$7,000
Nando P.
01/2021
5.0
A . Jon provided a quote and answered our questions within two days of reaching out through Home Advisor. Team completed the work in the morning before a nor’easter hit. Highly recommended.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Gerardo H.
01/2021
5.0
0 pressure services, knowledgeable, local service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,050
Ayleen D.
01/2021
5.0
Jon was my contact person. He was personable, informed, and responded to all my questions in a timely manner. The work was done impeccably and in less time than was estimated. We have had a couple of rainstorms and snow and I am happy to report not a drop of water in my basement! Thank you Eastern Waterproofing Inc!; thank you, Jon! Satisfied Customer, Ayleen D, Hartford, CT
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,500
Andrea P.
10/2020
5.0
The owner(John) communicated well, contacted the Building Inspector for us, helped us fill out Permits. His crew were tops at what they did-courteous, neat and clean, became our second family. John and crew manager explained clearly every step of the process and why and how they would be carried out. No shortcuts taken. Excellent products used. Wonderful customer care qualities...each laborer and staff involved. Itâ s been 2 weeks + since the work was completed; weâ ve had downpours and not a drop in the basements. Andrea + Earnest Palmer
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$15,000
George P.
08/2020
5.0
Jon took time to go over all the details of the project. He is a patient listener and provider expert advice. I liked the way he pinpointed hidden areas and exact spot of possible moisture entry into the hall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Avi b.
08/2020
5.0
If you don't won't to wait weeks for a job being done this is the company for you. Job came out good. Thank you
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tom A.
07/2020
5.0
Went above and beyond expectations
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,100
Kevin R.
06/2020
5.0
Jon the owner is knowledgeable and finishes the work on time. I have had him work on two houses, including our primary residence, and have been very happy with his work.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
steve s.
12/2018
5.0
I would highly recommend Eastern Waterproofing..They qouted a fair price and they came when they said they would and were very efficient in their work. Big thanks to Art,George, and the rest of the crew.. Nice quality job and I would hire them again with no hesitation...Steve Shookus