Get matched with top carpet cleaners in Willimantic, CT

"Mr. Saunders arrived right on time and was courteous and professional. He performed with diligence. I am happy with his work. All carpets he cleaned now look brand new. I highly recommend Custom Carpet Cleaning."

I’m a local firefighter and business owner who takes pride in reliability, attention to detail, and doing the job right the first time. We provide consistent, high-quality cleaning for homes and commercial spaces, showing up on time and treating every property with care. Customer satisfaction and trust are always our top priorities.

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Pat promptly responded to my inquiry for carpet cleaning.  The estimate for cleaning the carpet was very reasonable and Pat was able to schedule a date for services which worked for both of us. Received a reminder phone call from Pat the night before which I appreciated.  The next morning Jay gave me a 15 minute heads up phone call and was prompt in getting to my home. When he arrived, Jay explained the cleaning process and examined the carpet for any special cleaning needs. He then got to work.  Was very pleased that I had no soggy carpets when the work was done (as had occurred with prior cleaners) and was able to get everything back into place the next day.  The carpet looks great.

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"Our clean is always thorough and workers are kind and professional. I love getting home from work to a clean house! The owner, Laura, is reasonable and responsive. So pleased with Happy Home Maid Service."

"Pick up was within 1 hr of scheduled time , drop off was several days later than estimated. This is a very specialized service so I do not have a benchmark for the price, So I don't know if it was a good value, but the carpets look great."

"Personable, fast email replies, does good work, good documentation, good with estimates, flexible, can do a variety of house cleaning projects."

"It worked out okay, except that I would have anticipated, the cost just gets more. They always find those things, so it starts at $99 and end up spending $300 or $400. People tell me they always find mold inside your air duct, so they have to put a chemical. They call it a total cleaning as opposed to the regular cleaning which I paid for. What they did seemed to have worked. I have suspicions about when they find other things. "

"Our first use of Empire was nice. They were timely, clean, and did a very nice job with our master bedroom, hall and office conversion from wall-to-wall to hard wood. Two years later we opted to use them again to remove the carpet from the remaining bedrooms from carpet to hardwood. The installers were great BUT the sales guy needs to retire. He stated that 4 bedrooms could be done in a day. With an ample size crew - ok. BUT 3 guys showed up and one left after getting the first two settled. Then later the another left leaving one guy. We were dumbfounded. They arrived at 9 a.m. and left at 11:35 p.m. We fed them lunch, we fed them rib eyes steaks for dinner. They plowed through. The sales guy called asking how it was going around 4 p.m. and I wanted to strangle him. NEVER AGAIN. Empire called to followup and when I tried to call back I got nothing so in essence they got paid and they don't care. Lesson learned - old sales guy lie."

"Edwin was very nice and accommodating. I didnt realize he was a one man crew hiwever and i think that is why my expected quality wasnt quite there."