Get matched with top carpet cleaners in Willimantic, CT

"Excellent work. Couldnâ t be happier with our clean, fresh smelling furniture and carpeting"

I’m a local firefighter and business owner who takes pride in reliability, attention to detail, and doing the job right the first time. We provide consistent, high-quality cleaning for homes and commercial spaces, showing up on time and treating every property with care. Customer satisfaction and trust are always our top priorities.

"They did a very professional job I would certainly recommend them. Carpets looked beautiful.
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"I hired them for deep cleaning for first time $225 or $250-two woman were supposed to come but only one arrived as the other was sick. I would assume that deep cleaning meant mop boards but they were not done. Nothing removed from dresser or furniture. Basically it was no different than the 2 or 3 times she came after. She spent 2 1/2 hours on the deep cleaning so the agency made out well that day. I called and told owner that my son was no longer able to pay didn't want to get the girl in trouble. I feel that on the deep cleaning when a girl was sick the owner could have stepped in or found someone. bad first impression. When she called to check I said all OK to protect the girl cleaning. I am now going through an individual who works independently and find I can ask them to do something and they don't need to check with anyone. Thank you for letting me vent-Carole 2833697"

"Responded promptly, very professional, my needs were greater than just carpet cleaning."

"Pick up was within 1 hr of scheduled time , drop off was several days later than estimated. This is a very specialized service so I do not have a benchmark for the price, So I don't know if it was a good value, but the carpets look great."

"Personable, fast email replies, does good work, good documentation, good with estimates, flexible, can do a variety of house cleaning projects."

"It worked out okay, except that I would have anticipated, the cost just gets more. They always find those things, so it starts at $99 and end up spending $300 or $400. People tell me they always find mold inside your air duct, so they have to put a chemical. They call it a total cleaning as opposed to the regular cleaning which I paid for. What they did seemed to have worked. I have suspicions about when they find other things. "

"Our first use of Empire was nice. They were timely, clean, and did a very nice job with our master bedroom, hall and office conversion from wall-to-wall to hard wood. Two years later we opted to use them again to remove the carpet from the remaining bedrooms from carpet to hardwood. The installers were great BUT the sales guy needs to retire. He stated that 4 bedrooms could be done in a day. With an ample size crew - ok. BUT 3 guys showed up and one left after getting the first two settled. Then later the another left leaving one guy. We were dumbfounded. They arrived at 9 a.m. and left at 11:35 p.m. We fed them lunch, we fed them rib eyes steaks for dinner. They plowed through. The sales guy called asking how it was going around 4 p.m. and I wanted to strangle him. NEVER AGAIN. Empire called to followup and when I tried to call back I got nothing so in essence they got paid and they don't care. Lesson learned - old sales guy lie."

"Did a good, thorough job on the cleaning and met their commitment for a completion date, despite very adverse weather."