Get matched with top basement leak repair pros in Stratford, CT

"My sewage ejector pump in basement would not stop running and I was looking to replace it. I texted Dean two pictures of the pump, he was able to give me a quote over text and the price was quite reasonable. He received a new pump on 5/22/2023 and came over to my house. After opening up the old pump and checking, he told me that the only thing that is really broken is the check valve, the switch got stuck but is still functioning, and the pump itself works fine. I ended up asking him to only replace the check valve and the switch and this saved me about $1000 from the original plan. I appreciate Dean's honesty, professionalism, and a job well done."

"I recently had an asphalt driveway put in. The crew was very professional. The driveway is smooth and very happy with the quality of the new driveway. They even went above and beyond and put in a small drainage area for water runoff. It has definitely improved the appearance of my home."

"Fast quote and service with high quality work! Happy about everything with our remodel"

"This company exceeded my expectations. They installed a washer & dryer hook up in my home. A job I thought would take a week or so they completed in a weekend. Even threw in a ice maker for my fridge during the process. They are highly skilled & communicate with you throughout the job. Job went so well I recommended him to do a family members bathroom and it is absolutely beautiful. If you need some work done in your home give them a call they do great work."

"We could not be happier with the work Weather-Tite performed on our home and our basement has been completely dry with no issues ever since. We received an appointment promptly, got an estimate directly from the owner, Bob, and had the work performed in a timely manner. The proposed work and job price was clearly explained. The crew was very hardworking working and got our job done quickly and cleaned everything up when they finished. We would absolutely recommend this company to other homeowners."

"Excellent work!! They are not only professional but also reliable. The project was completed as expected and on time. I would definitely recommend them."

"We were very pleased with the job performed. Helio's team expanded and renovated our small master bathroom. We took out a large closet and converted it into our shower. Once started, they worked quickly and efficiently. We did have a few small hiccups, namely using our garage to cut tiles and mix thinset, which created an exorbitant amount of dust coating my tools, bikes, and anything else that was stored in the garage. We also had an issue with the cleanliness of the home after some of the workers left, however, after we brought it to Helio's attention, he made sure to tell the team to do a better job moving forward. Contract was a little confusing, so I would encourage many questions to clarify things ahead of time such as timeline for selecting certain items, confirming when the next payments are due etc. All in all, we're pleased with the project and how it turned out."

"Unfortunately I give BBB a 1 star rating. The project began October of 2021 with demolition, upon completion of each phase I sent an email to Better Built Basement management thanking them for their work effort and identifying items that either required further explanation and/or resolution. As the project went on, I became increasingly frustrated with their lack of communication, lack of accountability, lack of caring, and lack of skill. The straw that broke my back was when Jim (an owner) called me a f’ing c’sucker. Randy, (an owner) sent me the following email: No one has time to read your 3-page condensing e-mails. You have done nothing but complaint. It's obnoxious and draining to everyone you come in contact with. There isn't one person who cant wait to have you out of our lives. I terminated Better Built Basements on June 7th, 2022, here are some of the details of my experience: - The demo crew was excellent in and out in a day and did a great job cleaning up - The electricians were very consultative in their approach to the project, providing input on lighting and outlet placements. - Framing was mediocre. Despite using laser equipment, one wall was wavy and the ceiling grid has a large gap. Pictures attached. - New steel stud framing and pre-hung doors should be dead on straight as an arrow instead, two of the doors has an aesthetically noticeable skew. - The replacement to an existing door resulted in using the wrong hinge set for the existing mortices, inclusive of color – all the other hardware is brass they used chrome. Picture attached. - 3 of the four doors were either chipped or cracked. BBB was notified before the ‘final’ paint job, but they failed to address the issue. - I returned home the day they applied joint compound to find glops of joint compound on the floor, which I tracked around my house, and glops on wood work on a floor where no work was occurring. Pictures attached - Following the flooring installation, they left garbage in my basement for 2.5 weeks, then did not take it when they came back – in frustration I disposed of it myself. - Many of joints on the ¼ round trim molding were caulked excessively to cover up sloppy miters. - Cracked switchhplate was not replaced. Picture attached. - Sub-contractors have sub-contractors, who seem to be able to sub contract – direct employees of BBB other than the demo and electrical were rare. BBB demands using a lock box, Many people have the combination, providing little sense of security over access to the home. Overall, BBB does a bad job communicating, managing expectations and fails to deliver on their stated objectives at best they are contractors not craftsman."

"I highly recommend Fine Construction Services. Ciaran and his team are detail oriented and a pleasure to work with. I look forward to working together again!"

"Kris was and is a true professional who takes great pride in his work. Kris carefully explained the procedure and what we should expect. The job was executed in a very timely manner."