Get matched with top chain link fence repair pros in Sherman, CT

"Elpidio, the lead technician, was far more than just an installer. My situation was frustrating… and instead of pushing me into costly repairs and warning me of the terrible things that could happen to my dog if I didn’t, Elpidio was compassionate. We sat on the lawn together, petting the dog, as he shared with me the wise things he knew about dogs in general. I had been almost overwhelmed and Elpidio was kind and knowledgeable. This might sound ridiculous, but the end result was no fence! Of course freedom fence would be there with excellent service and a payment plan if need be… But my particular situation was not as dire as I originally thought. Honesty, integrity, and the kindness Elpidio showed speaks volumes about this company! My original fence lasted for 20 years, and if it looks like my new dog needs a little help… I wouldn’t go to anyone else! Thank you Hal and Elpidio!"

"Awesome service."

"Don was a pleasure to work with. He was professional but also very friendly. He was very meticulous with his work and made sure we were happy with the outcome. I would most definitely use him again and highly recommend him. You won’t be sorry."

"Unfortunately I give BBB a 1 star rating. The project began October of 2021 with demolition, upon completion of each phase I sent an email to Better Built Basement management thanking them for their work effort and identifying items that either required further explanation and/or resolution. As the project went on, I became increasingly frustrated with their lack of communication, lack of accountability, lack of caring, and lack of skill. The straw that broke my back was when Jim (an owner) called me a f’ing c’sucker. Randy, (an owner) sent me the following email: No one has time to read your 3-page condensing e-mails. You have done nothing but complaint. It's obnoxious and draining to everyone you come in contact with. There isn't one person who cant wait to have you out of our lives. I terminated Better Built Basements on June 7th, 2022, here are some of the details of my experience: - The demo crew was excellent in and out in a day and did a great job cleaning up - The electricians were very consultative in their approach to the project, providing input on lighting and outlet placements. - Framing was mediocre. Despite using laser equipment, one wall was wavy and the ceiling grid has a large gap. Pictures attached. - New steel stud framing and pre-hung doors should be dead on straight as an arrow instead, two of the doors has an aesthetically noticeable skew. - The replacement to an existing door resulted in using the wrong hinge set for the existing mortices, inclusive of color – all the other hardware is brass they used chrome. Picture attached. - 3 of the four doors were either chipped or cracked. BBB was notified before the ‘final’ paint job, but they failed to address the issue. - I returned home the day they applied joint compound to find glops of joint compound on the floor, which I tracked around my house, and glops on wood work on a floor where no work was occurring. Pictures attached - Following the flooring installation, they left garbage in my basement for 2.5 weeks, then did not take it when they came back – in frustration I disposed of it myself. - Many of joints on the ¼ round trim molding were caulked excessively to cover up sloppy miters. - Cracked switchhplate was not replaced. Picture attached. - Sub-contractors have sub-contractors, who seem to be able to sub contract – direct employees of BBB other than the demo and electrical were rare. BBB demands using a lock box, Many people have the combination, providing little sense of security over access to the home. Overall, BBB does a bad job communicating, managing expectations and fails to deliver on their stated objectives at best they are contractors not craftsman."

"Great experience with Klaudio & his team. He installed my kitchen at home and did a great job not only with the work, but also with making suggestions for us along the way. Highly recommend."

"Fast quote and service with high quality work! Happy about everything with our remodel"

"This is our third major project with Sur Fence “Durning the winter, they do amazing Interior Home restorations! Our project was complete with 3200 sq. ft. of hardwood red oak flooring, 832 sq. ft. of tile flooring, a new bathroom, a kitchen refresh and ceiling/wall repaired and painting to perfection. The house never looked this good, even when it was new.”"

"Adie was a pleasure to work with, and his crew really knew what they were doing. His quote was far below quotes by other contractors (normally a warning sign), but he clearly knew his stuff and my confidence in him was well-founded. I changed several details as the project went on, and Adie was happy to work with me and make any adjustments. There were delays caused by tile suppliers, but Adie worked to find other sources, and rearranged other commitments to make sure our project was completed as soon as possible. My only constructive criticism is that the quote was not itemized (which was ok for me at the time), but that caused an underestimated cost of the glass enclosure to go unnoticed in the budget until the end of the project. We’d made many changes over the course of the project, so were not unprepared for the higher cost of the glass, but I’d have known sooner if the budget had been itemized. Overall a great experience though and I would use East Bay again in a heartbeat!"

"He was very punctual and professional. Would hire again for any handyman services needed"