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"Unfortunately I give BBB a 1 star rating. The project began October of 2021 with demolition, upon completion of each phase I sent an email to Better Built Basement management thanking them for their work effort and identifying items that either required further explanation and/or resolution. As the project went on, I became increasingly frustrated with their lack of communication, lack of accountability, lack of caring, and lack of skill. The straw that broke my back was when Jim (an owner) called me a f’ing c’sucker. Randy, (an owner) sent me the following email: No one has time to read your 3-page condensing e-mails. You have done nothing but complaint. It's obnoxious and draining to everyone you come in contact with. There isn't one person who cant wait to have you out of our lives. I terminated Better Built Basements on June 7th, 2022, here are some of the details of my experience: - The demo crew was excellent in and out in a day and did a great job cleaning up - The electricians were very consultative in their approach to the project, providing input on lighting and outlet placements. - Framing was mediocre. Despite using laser equipment, one wall was wavy and the ceiling grid has a large gap. Pictures attached. - New steel stud framing and pre-hung doors should be dead on straight as an arrow instead, two of the doors has an aesthetically noticeable skew. - The replacement to an existing door resulted in using the wrong hinge set for the existing mortices, inclusive of color – all the other hardware is brass they used chrome. Picture attached. - 3 of the four doors were either chipped or cracked. BBB was notified before the ‘final’ paint job, but they failed to address the issue. - I returned home the day they applied joint compound to find glops of joint compound on the floor, which I tracked around my house, and glops on wood work on a floor where no work was occurring. Pictures attached - Following the flooring installation, they left garbage in my basement for 2.5 weeks, then did not take it when they came back – in frustration I disposed of it myself. - Many of joints on the ¼ round trim molding were caulked excessively to cover up sloppy miters. - Cracked switchhplate was not replaced. Picture attached. - Sub-contractors have sub-contractors, who seem to be able to sub contract – direct employees of BBB other than the demo and electrical were rare. BBB demands using a lock box, Many people have the combination, providing little sense of security over access to the home. Overall, BBB does a bad job communicating, managing expectations and fails to deliver on their stated objectives at best they are contractors not craftsman."

"Spend less time waiting for a contractor to call you. Call J&P Restoration! They were real pro's at renovating my kitchen, creating a powder room and washer & dryer area. Work is of the highest quality taking all my needs into consideration."

"Absolutely fantastic! On my daily walks, I noticed the amazing work done by Renald at a home he was working on in my neighborhood. I quickly got his information and had him do a beautiful stone wall and sidewalk in front of my home. Such wonderful work! I also had him redo my deck. It looks great! He is knowledgeable, professional, has high standards for his work and uses only the best materials. I highly recommend him to do work for you. Hire the best if you want the best work for your home that will last forever!"

"I am extremely happy with the work Plow & Property Projects did for me. Wes and his crew were all very easy to work with and did the job right the first time. Mainly, they replaced a shower stall I had that had a cracked floor and had leaked into the floor below it (damaging the ceiling). The new tiled shower they put in is amazing and I can’t even see where the ceiling damage was anymore after they fixed it. They also tackled some other things around the house that I’m glad to say will no longer bother me again! I highly recommend them and will go to them again for any future work I may want to do."

"Bob and his crew are phenomenal. They are very professional and attentive to detail. All in all just a pleasure to work with. Couldn’t be happier with this project."

"Very well , knowledgeable in all aspects of construction."

"I had the pleasure of working with Casali on the construction of my new home, and I couldnt be more pleased with the results. From start to finish, their team demonstrated exceptional professionalism, attention to detail, and a true commitment to quality craftsmanship. The entire process was seamless, thanks to their clear communication and responsiveness. They kept me informed every step of the way and were always willing to address any questions or concerns I had. Their expertise and dedication were evident in every aspect of the project, from the foundation to the final finishes. The finished product is beyond what I had envisioned?my new home is beautiful, functional, and built to the highest standards. I especially appreciated how Casali went above and beyond to ensure everything was completed on time and within budget. I would highly recommend Casali!!!"

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"Roger was a pleasure to work with. His quickly put together a plan that exceeded our initial expectations."