We had an extremely positive experience with Adie Ashma and East Bay Home Repair. We enjoyed working with Adie because we could trust him, and we liked his calm, rational, easygoing personality. He is a good man and an honest man, and he really wants his clients to be pleased with his work. He was comfortable making suggestions and also patient with us when we wanted something done in a particular way – even if it meant redoing work already completed. When problems arose, Adie talked them over with us calmly, and together we decided the best course of action. He also willingly went beyond the letter of our contract, to add small touches to enhance the final outcome – and never nickel-and-dimed us, either. We are very, very pleased with the end result. We love our new bathroom (so spacious, so light!), and we enjoy our refreshed bedroom, too. Not everything went well, however. The carpentry and tiling were uniformly excellent, but the plumbing, sheetrock, and compounding were not always as skillful. The plumbing for the shower and tub went smoothly, for example, but the plumbing for the vanity had to be done three times before it fit just right. In the end, everything looks great and functions flawlessly; the shower, in particular, is gorgeous. Adie’s workers are all polite and friendly, too, but a couple of them are learning new skills by being trained on the job. They also speak only limited English, so communication was sometimes difficult when Adie wasn’t present. Even so, Adie always made sure we were pleased with the work (and redid it if necessary). Two problems, a small one at the end and a big one at the beginning, illustrate Adie’s sincere desire to make sure we were satisfied. Three weeks after the job was complete, the tub stopped draining properly, but Adie quickly returned to replace the drain hose that had become kinked. A more notable problem occurred early on. During demolition, a pipe was dislodged, causing a small water leak, and shortly afterward, a worker misstepped between the exposed floor joists, both of which damaged the living room ceiling below. Adie assured us that he would take care of the damage, and he was true to his word. After the bathroom was complete, he replaced the damaged sheetrock and repainted the entire living room ceiling, so now it looks even better than it did before. In our view, a trustworthy contractor is worth his weight in gold, and Adie is even better than that. He is intelligent, thoughtful, and friendly, too, which made working with him a pleasure. We would definitely hire him again, and will when we renovate our other upstairs bathroom next year. On top of the positive experience, his costs are very reasonable. His proposal was toward the lower end of our range of bids, and MANY thousands of dollars less than the highest one. We highly recommend Adie Ashma read less
Steve C.
