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"Daniel replaced a dozen wood casement windows for us with new vinyl clad ones. The windows he replaced were 20 year old ones from when the home addition was constructed. The other windows in the house were replaced about 15 years ago and Daniel was able to almost exactly match those. He provided the best price and his team was quick and efficient. They did a great job and the new windows are perfect."

"Outstanding! After obtaining four quotes, I chose to hire Greg and his company. Amazing the I had a high quoted price double their quoted price. Greg’s professionalism, experience and attention to detail is second to none. We are very happy with the final result and highly recommend them."

"very well and very professional"

"Unfortunately I give BBB a 1 star rating. The project began October of 2021 with demolition, upon completion of each phase I sent an email to Better Built Basement management thanking them for their work effort and identifying items that either required further explanation and/or resolution. As the project went on, I became increasingly frustrated with their lack of communication, lack of accountability, lack of caring, and lack of skill. The straw that broke my back was when Jim (an owner) called me a f’ing c’sucker. Randy, (an owner) sent me the following email: No one has time to read your 3-page condensing e-mails. You have done nothing but complaint. It's obnoxious and draining to everyone you come in contact with. There isn't one person who cant wait to have you out of our lives. I terminated Better Built Basements on June 7th, 2022, here are some of the details of my experience: - The demo crew was excellent in and out in a day and did a great job cleaning up - The electricians were very consultative in their approach to the project, providing input on lighting and outlet placements. - Framing was mediocre. Despite using laser equipment, one wall was wavy and the ceiling grid has a large gap. Pictures attached. - New steel stud framing and pre-hung doors should be dead on straight as an arrow instead, two of the doors has an aesthetically noticeable skew. - The replacement to an existing door resulted in using the wrong hinge set for the existing mortices, inclusive of color – all the other hardware is brass they used chrome. Picture attached. - 3 of the four doors were either chipped or cracked. BBB was notified before the ‘final’ paint job, but they failed to address the issue. - I returned home the day they applied joint compound to find glops of joint compound on the floor, which I tracked around my house, and glops on wood work on a floor where no work was occurring. Pictures attached - Following the flooring installation, they left garbage in my basement for 2.5 weeks, then did not take it when they came back – in frustration I disposed of it myself. - Many of joints on the ¼ round trim molding were caulked excessively to cover up sloppy miters. - Cracked switchhplate was not replaced. Picture attached. - Sub-contractors have sub-contractors, who seem to be able to sub contract – direct employees of BBB other than the demo and electrical were rare. BBB demands using a lock box, Many people have the combination, providing little sense of security over access to the home. Overall, BBB does a bad job communicating, managing expectations and fails to deliver on their stated objectives at best they are contractors not craftsman."

"This is ARK Home Improvement’s 4th job with us. The craftsmanship & professionalism is the reason why Noah is our first & only choice. We had our deck built about 10 years ago with pre treated timber. It has started to rot in places from general wear. Noah suggested replacing the entire bottom, railings & stairs with cedar as to its beauty & durability. The finished deck is absolutely beautiful. Noah hand picked each plank he used. It has a rich grain pattern that adds natural beauty & warmth as well as its lasting durability. Thank you Noah."

"Don and his son were fantastic. They are professional, timely, knowledgable, efficient and deliver exactly as they say they will and then some. I'll be hiring them again for many other projects."

"Phil Catanzaro was great to work with from start to finish. I appreciated him checking in before, during, and after the project. Requesting the quote and scheduling the work was seamless, and the crew was friendly, fast, efficient, and skilled. I will definitely recommend them to my friends and neighbors, and will reach out to them again for any future work."

"We contracted for the full service and we really got it, could not be more pleased. Foreman and crew were prompt, efficient, knowledgeable and neat as possible for what is major work and could have been very messy. Their technology and application of that technology is absolutely first rate. Their systems will make our home comfortable and efficient for the long term! Excellent value for money."