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"He was difficult to work with and unresponsive to inquiries. After collecting a down payment from me, he made no progress on the project for months as verified by town hall, despite his claims that the project was in motion. I’ve been involved in court proceedings since May 2024 to get my money back. I won in small claims court and he still has yet to pay me as of July 2025."

"Quick response. Great price. Very friendly."

"I had Zach out last week to level some land next to a shed. He also took down the existing shed and took it all away. I will be getting a new shed, built me a stone platform to put it on. He is meticulous. Did a fantastic job and cleaned up everything after. Even put hay down with some grass seed and areas."

"Excellent job"

"Excellent work and 5 out of 5 stars! "

"The experience we had collaborating with Jeremy and the Sensible Home Products (SHP) team was outstanding and one beyond anything we could have imagined. In fact, we have never had a better experience with any contractor or company, of any type, than what we had with SHP. Trust, transparency, and talent are three essential elements that drive a fantastic customer experience. Jeremy demonstrated a level of trust that gave us comfort that the needed improvements made to our 90-year-old home, were appropriate and that the house would be safe, secure, and visually pleasing for future generations. This trust emerged from the initial quote that described the specific steps SHP would follow, to leaving the work area, every day, as spotless as when the team showed up, to traveling to the Boston area for a door that was not available at a store in Connecticut, to creatively and thoughtfully solving the issues and challenges the house threw at SHP, to taking every requested addition to the project with a can do attitude. In a nutshell, the SHP focus was ensuring that the improvements to our house would stand the test of time, and that the work was completed with care and dedication as if we were part of Jeremy’s family. Jeremy was transparent about the daily work. He sent us pictures of the progress made and of the structural issues that were uncovered. Although we would have wished wood rot, roof leakage, water damage and termite damage did not exist, they did. Because Jeremy provided the daily updates, he was able to share why the improvements were needed and important. He always answered my questions clearly and concisely. The SHP billing approach was clear so there were never any surprises. In fact, I was pleasantly surprised at how reasonably the project ended up costing. Observing Jeremy and the SHP teamwork was amazing. I have never seen such a talented, dedicated, caring, and creating team. They worked with amazing efficiency and effectiveness. I can attest, based on other projects we have taken on, this project would have taken much longer than the five short weeks (including Christmas and below freezing temperatures) this took. The quality of their work was remarkable and the pride in their workmanship was always evident. The extra touches he included in the project and the counsel he provided gave us 100% confidence that he would do what was right and that he, and SHP, would go above and beyond. The house is beautiful, and Jeremy and SHP will always hold a place in our hearts. They are an absolute gift, and they are now considered part of our family. I did not know Jeremy before this project, but I now count him as a friend. Going forward, we will call Jeremy and SHP first and we will know that he will care for us and for our house as if it was his own."

"Lucky Lawn gave us a great price for 27 sprinkler heads and the time frame to get the job done. The Owner was well versed and believe in his work , company and his employees to get the job done correctly and on the first time. Lucky Lawn did an exceptional job on installing the sprinklers, the employees were very professional on how they worked and were very well mannered on being cautious with the property and inside of my house while installing the meter. The Owner Joe explained to me all the features of the Rain Bird meter, on how to program when to have them turn on/off, or if need to water in a quick instance. He was very professional on explaining everything and very courteous with my family. He explained all the different zones and red flagged all the heads so I could show my landscaper where they are located when he is maintaining my lawn. I recommend Lucky Lawn to my neighbors, friends and family you will be very happy with Joe, Cindy his bookkeeper and his company. "