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"Dustin and CCC did wonderful work creating a new bathroom and remodeling a bedroom for our house. What was most positive was Dustin’s energetic interest in the project, dedication to seeing the project through to make it come out with high quality, and persistently spirited good will. There were two aspects that didn’t work quite optimally: (1) The crew took much longer to finish than they promised (the original time was “1-month +” but over two months passed and there were still lingering issues---see below.) If you hire them, I recommend having it written into the contract exactly when it will start and end, including a specification of what the consequences will be if the job isn’t done on time. (2) They didn’t know what to do with our laminated wood floors. They needed to put down protection for the dining room floor which was damaged by the construction traffic, and they had trouble patching and refinishing the floor in the bedroom after removing a wall. When I asked Dustin to address (2), to his credit he was ready to bring in a floor refinishing specialist to fix the issues at a very favorable price to us. At that point, unfortunately, we couldn’t afford the interruption it would cause to have this repair done at that moment. In response, Dustin gave us a discount so we can address these issues with a profession flooring company in the future when we’ll have a good opportunity to vacate the house for this purpose. I recommend that if you need wood floor work done, you make sure there is an agreement in the contract to have somebody with wood floor expertise address that part. In all, Dustin was generous and willing to try to work with us when there were issues. I know that his company has also been generous about helping people who were in need in the past. This is a quality that I particularly admire in a company, so we still feel very positive toward CCC, but I have identified the issues we had in hopes that they won’t be issues for other clients in the future."

"Owner showed up on a Saturday ( day off) and did the work as he knew we were in a jam. Not only did he repair the wiring he went above and beyond and fixed some other issues. Was very personable and explained everything he was doing. Price was great. I would Highly Recommend Accurate Electrical which is something XI normally don’t do. Would definitely use them again"

"It went very well. I sent pictures at their request and Mike was able to tell me that they couldn’t retro fit a new part for such an old laundry tub. He suggested a couple of options and we came up with a good solution. When Greg came to switch out the tub, he noticed some serious problems with our waste pipe. We agreed that the pipe should be replaced. We were grateful that he spotted the problems before they became an emergency."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"It was Saturday afternoon. When I saw water spreading on my basement floor, I called Nutmeg. Within 15 minutes, I got a call back from a tech. He said he could be here within 20 minutes, and he DID. He cleared the drain from the evaporation pan. All is well, and I was satisfied with the weekend charge. Super service. Have used Nutmeg in the past for my HVAC work, and will always use them in the future."

"He did a very good job and five star rating."

"A first class operation!"

"Best Plumbing Company in the area!!! The only company that would call me back when I had issues. Jarrett is very professional and has always been a very clear communicator. Rousseau has provided excellent service for many projects at our new home all for very reasonable prices... (Clogged Sewer Drain, Installed Utility Sink, New Gas Line for Stove AND emergency help for Frozen Pipes in winter!!!) Each visit the Rousseau crew was polite and very nice. Always feel comfortable with them working at our house. Can't go wrong with these guys!"

"Very Well. William Brown and his crew made great suggestions. Very timely communication. He suggested getting an energy audit which saved me a lot of money."