Best boiler installation pros near Baltic, CT

"Williams & Associates installed a Buderus oil-fired boiler and stainless-steel chimney liner. Bruce's design was a significant upgrade over my 35-year-old boiler system. He clearly explained the process and installation, and he was receptive to my questions. Bruce is knowledgeable, straightforward, and responsive. The price was very fair, considering the quality of the work and other estimates I had gotten. I would not hesitate to recommend Williams & Associates."

"Arrived and completed the project in 30 minutes Everything is working well"

"Jeremy and his team gave me the best contractor experience I've ever had. He listened to what I wanted, provided a fair quote for a central A/C replacement (air handler and condenser), and never pressured me or tried to upsell. In passing, he mentioned a heat pump option for the shoulder months to reduce oil use, but that was it. After doing my own research, I called him back with questions, and he took the time to walk through the pros and cons honestly. There was no sales pitch, I actually asked for a quote heat pump quote too, because I saw the benefits myself. I ultimately chose the heat pump and appreciate that Jeremy gave me the information needed to make an informed decision. His crew was fantastic, friendly, professional, and thorough. They removed the old system and completed prep work on day one, then finished the install on day two and walked me through everything. Great communication, great pricing, great workmanship. I highly recommend Jeremy and his team!"

"The customer response is exceptional. The installation of my heat exchanger was done in a timely, professional way. I am very happy."

"Chris came to my house within 10 minutes of me calling him (not a previous customer). It was the day before Christmas Eve. He repaired my boiler and charged an extremely fair price. It is clear he is very kind and looking out for best interest of customer."

"Excellent from start to finish. Called early morning and left message with service. They called back shortly after opening and confirmed appointment. They showed up at the expected time and quickly and professionally fixed the leaking pipe. In addition they made time to look at waste line and aging boiler to provide estimates."

"arrived late by 2.5 hours without any phone calls to notify of the tardiness. When dispatch/customer service was called within the window of service to find out whereabouts of service person; I was advised that I had one hour left in the window and that service person would be there within that one hour but on time which he was not and no call from either customer service or the tech to advise that they would be late."

"Not the best, but I guess not the worst either.
They did the door blower test which revealed different air leaks in the house. They sealed around some of the doors in the home, installed some door sweeps, caulked around baseboard registers etc. However, the work was far from consistent and less than professional in quality.
There are 15 registers / returns in the home and we were told they would caulk around them all, they caulked around 7. 2 of which the caulking was so thin that it cracked before the next morning.
There are 3 sinks in the house where pipes were supposedly "foamed and insulated" on their report. There is no additional insulation visible anywhere that I can see.
We are entitle up to 40 CFL light bulbs in the home, however, even the 30 they said they changed were not completed.
For example:
-there are 2 nightstand lamps in the bedroom. One lamp received a CFL and the other wasn't touched.
-there is a hallway ceiling light that was supposed to be changed out with CFLs, but still has the same old bulbs.
-downstairs bathroom still has all three original bulbs
-two bedroom ceiling fans that take regular "A" type bulbs all have the same bulbs
I sent an email to the gentlemen who came out to the house asking if we could at least receive the extra bulbs. He did respond and said yes, but never got back in touch with me. After the general overall experience I did not bother chasing after them for a few more dollars worth of bulbs. However, the whole point is not the money, its the fact that these were all listed on the report and not completed accordingly.
They did recommend an insulation company to come in and give us a quote and also told us about different programs offered from the state which would allow us access to rebates for making home energy improvements. All in all, I guess it helped us to know where the air leaks were in the house, but the overall performance of the team was simply sub-par. They were nice, polite and somewhat informative but by no means "wowed" me.
"

"Jim did a great job. He quickly assessed the problem and then took our unit with him to work on it more. When he got back to us, the fix would have cost more than it was worth. He gave us options for a new or refurbished PC. We felt the refurbished was a good deal and chose that. He came back and set that up and we are very happy with it. He then took a look at my laptop and again took it along. He tuned it up and installed a speed upgrade we wanted. Of course, we paid extra for the new unit and upgrades, but we thought the price was very fair. Jim seemed very knowledgeable and responsive. We will definitely call him again if we need any computer services."

"Sears offered a quote, not an estimate, so they were the only pro that went through the process to verify what size boiler I needed. Their price was inclusive, included 7 years of service and they offered financing."