Get matched with top sink installation pros in Penrose, CO

"Appointment was made for next day service (which was great) after buying 2 hours labor for $99 using Angie deal. There was a $45 travel charge to come up to Monument from Colorado Springs. Plumber quickly fixed the two leaky Delta faucets and diagnosed that the cold water supply pipe leak (under bathroom sink) will require a brand new Delta faucet. He gave recommendation to go and order the new faucet on the Delta website. Next he spent 5-10 minutes to troubleshoot the high water pressure issue - he stated it could be the main water pressure regulator, the hot water tank temp-pressure relief valve (which was leaking slightly), or the water expansion tank. He gave me instructions on how to increase the air pressure in the expansion tank with an bicycle air pump, told me to call back if it didn't work, and then left. This was all completed within 45 minutes out of the two hours purchased. I paid for the faucet parts and travel fee. I followed the instructions to increase the air pressure in the water expansion tank later that day but couldn't reduce the house water pressure down to nominal levels. I called the next day as instructed and they then told me I would need to replace the water pressure regulator and it would cost $289 plus travel fee. I explained that the plumber left early without solving the high water pressure issue and that there was unused time that I felt should have been spent on working this issue when he was there. They offered to waive the travel fee but told me that she could not separate the labor and the parts to replace the water pressure regulator. She was not able to quantify what part of the $289 was labor and which was the part cost. I expressed my disappointment but she did not offer any other options. I then decided to call another plumber on Angies List and give the business to someone else due to the lack of satisfaction for this part of the service. I got it fixed later that week.


Update: In response to the company's response - I guess my basic question is why couldn't he have spent the rest of the 1 hour and 15 minutes troubleshooting the water expansion tank himself? or the PRV after that? It seems unfair to task the customer to do extra troubleshooting when there was plenty of time left for the professional (who knows what he is doing) to work on problem. Instead he left early and apologized that he had to take another phone call on his way out the door. I am considered a pretty down-to-earth, reasonable guy, but this just left me scratchin' my head. 

Update: To be fair on positive things as well - I am happy to report that I took the plumber's advice to check out the Delta website.  I contacted them and explained the diagnosis of a crack in the copper pipe below the sink. They asked for photos (which I took and sent via my phone) and they are currently sending a new faucet set for me (the original is discontinued - so hopefully they are sending something close to the original style). So that was good advice and great service (life time warranty) for Delta faucets!"

"The service call went very well. The technician performed some tests, readjusted the water level and flow and then pronounced that I really didn't need a new toilet."

"On the first visit, it was a simple fix underneath the sink.  Work was completed to my satisfaction.  The second visit that week, the problem was identified, however, I made the choice to not have it fixed due to cost.  
In both cases, I was pleased with the response and evaluation of the problem(s).

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With over 16 years of plumbing and drain cleaning experience, and no extra charge for nights or weekends. We will make your plumbing problems disappear. Your leaky, old or outdated water lines, drain lines, fixtures, faucets , valves or pumps are no match for our years of experience. That inefficient, under performing water heater or water filtration/softener system can be repaired or replaced professionally and without emptying your wallet.Our competitive prices and customer service are second to none.The last call you need to make for all your plumbing, sewer and drain cleaning needs. Proudly giving senior and military discounts, serving you in Teller and El Paso countys. Give us a call today for a fair and friendly quote.

"John, owner of Improvement Pros, and his team recently finished a kitchen remodel for us. Although we kept the same layout, the cabinets, counters, kitchen sink, and backsplash were all replaced. His team also added crown molding and trim on the soffit to help it blend in with the cabinets. John is very good about keeping in touch throughout the project, so we usually knew what to expect day-to-day. The project did run longer than expected, but that was because one of his employees took a job overseas and quit without advanced notice. If that wouldn’t have happened, the job would have been finished as expected. To make up for that delay, John worked on a Saturday and gave us a small discount on the overall price. He also strived to make sure that my husband and I were both satisfied with the end results. Not happy about a tile? He’ll fix it. Cabinet doors look just a little off to you? He’ll straighten them. At the end of a project, he asks for honest feedback because he wants to keep improving his business. Since this was the third time he successfully completed a project in our house, we knew we’d be pleased with the results of this project as well. He did not disappoint and we love our new kitchen!"

"Josh Martin is an excellent professional, with a wonderful attitude and a conscientiousness beyond his young years. On 3/20/14 another plumber installed a hose bib and faucet, which began leaking. After reporting this to the company on 4/18/14, Josh came that afternoon and changed the entire unit at no cost in accordance with the 30-day guarantee by Anytime Plumbing & Drain. He suggested that the wall hole made by the previous plumber be covered by a vent to enhance the look of the bathroom and agreed to return as soon as possible. On the following Monday Josh returned with the vent cover and installed it at the costs only of the cover and the trip charge. Despite several carpenters working on our decks at the time, Josh had no problem completing his work with no disruption to the others. It has been years since we have enjoyed the experience of a pleasant, competent professional who represents his company so well. We will use only Anytime Plumbing & Drain for future problems.
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Hello! We are Benjamin and Christina, owners of Durham's Plumbing & Heating, L.L.C. We founded our company in 2017 with each of us being able to contribute our extensive knowledge and experience in the areas of plumbing and business to begin building a dream. That dream...is to grow into a name with a reputation for honesty towards customers, appreciation towards employees and being known for a "job well done." We hope you'll consider allowing us the opportunity to earn your business!

"It went great. Had them install a new tank less water heater because our old one went out. Everything went so well we had them come back and install a whole home water filtration system. We love both items. The owner was awesome. She was friendly and accommodating. Would definitely recommend their services to anyone."

"lOn 8/21/15 we had a water pipe break which caused the water valve to burst. My husband was outside and I was in a back bedroom getting ready for work. By the time we discovered it, most of our basement was in ankle deep water. After getting a plumber and a utility guy to get the plumbing fixed, we called the insurance. At first we were told it wouldn't be covered so we spent 4 days pulling up rug and padding knowing they were ruined. There was one room where the carpet was not very old so we decided to call someone to see if it could be saved. That is when Property Restoration Resolutions and it's owner Shawn Turano came into our lives.What did he do? Everything!!!  It began with his inspection of our property and his discussion with our insurance company explaining and getting them to understand and agree to cover the costs.
As far as to what he and his men did the list is long. They removed all our furniture and belongings from the basement. removed all the old carpeting and padding throughout the basement, brought in industrial size equipment to run for several hours to try to dry out the area, removed all the doors and floorboards, made a 2 ft. tall cut into every wall because the water had seeped into the inside of the walls. tried to remove the tile under the carpet but when it became suspect he ordered testing, testing was positive for asbestos,contracted a company to come in to remove the asbestos, removing the wainscot, removing the wallpaper.
Then the rebuilding began, dry walling, rebuilding the bathroom because 4 of the walls were compromised which included tiling the floor, shower floor and wall, reinstalling the toilet and sink with cabinet, hired 2 incredible painters to repaint the whole downstairs family room, 2 bedrooms, bathroom and hallway, replaced floor boards and repaired bottom of wooden door frames, contracted a company to replace all the carpeting and to tile the laundry room and attached storage room, instead of replacing the wainscot a chair bar was installed  in the family room.
They also provided a large dumpster and a large holding bin. As I took pictures of the damaged property they threw it in the dumpster and put the rest in the holding bin. When the work was done the guys returned all of the boxes and furniture and other items to the basement placing them where I asked them to put them.
 Unless you have been through something like this you cannot imagine the stress and frustration we felt at first. My husband and I are over 65 and semi-retired so those first few days were awful! Scary, hard work and overwhelming.Then we called  Property Restoration Solutions and Shawn took over.He was truly a God send. He surveyed the situation and immediately went to work . All of the people that work for him were great! Nate, Marcus and Austin were friendly, courteous and respectful. They wrapped, packed and cared for our household items as if they were their own. They worked in a timely manner always asking and respecting my opinion when needed.There were days when I had to leave them alone in the house because of my work and that was fine. I knew that the company was licensed and bonded, but I knew in my heart that I had nothing to worry about. They all were great guys.
Shawn also hired independent painters Randy and Dan Steckman who did a wonderful job, very professional. I would highly recommend them to anyone. I had them do some extra work that was not part  of the insurance settlement and their prices I thought were very reasonable.
All along the way Shawn helped us from choosing carpeting to tile to paint colors to tile and flooring for the shower. He made everything easier for us. He answered all our questions and explained anything we needed explained. I would absolutely recommend him for any of this kind of work. He and his crew are wonderful people and excellent craftsmen!!"

"We have an older home and we needed a lot of work done.Todd has come out at least 4 or 5 times the past few weeks to help with plumbing during our remodeling The experience has been wonderful. I am very happy with his service and we will be having him come out again soon to help us with installing new doors and frames. He is very reasonably priced too, he was a $1000 dollars lower than even the lowest bid from other contractors in our area."