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"When it comes to home services, CHC sets the bar exceedingly high. They installed a whole house fan that dramatically reduced the amount I need to run my AC. They were on time, professional, and completed the install faster than expected (~3.5 hours). They cleaned up after and took some time to train me on the many ways I could use the fan to save energy and improve comfort in my home, some of which I wouldn't have thought of. In an industry where low expectations seems to be the norm, to say that CHC exceeds expectations is an understatement."

"6-24-25 I originally gave Trey, a technician from One Source Home Service in Colorado Springs. CO, a 5 but now that has gone to a 0 and here is why. Trey did provide a maintenance service on the AC on 6-16-25 and also a service to clean the blower on the furnace on 6-20-25. But after he left Friday, I went to turn on the AC since it was 101 hot in Pueblo, the AC motor did not come on so my AC was not working. I called and texted Trey. Please note that Saturday it was going to be 103 in Pueblo. Trey said he will get someone over here. No one showed up on Friday, nor Saturday, nor Monday. Today is Tuesday 6-24-25. I still have not heard from Trey nor anyone else from One Source. I called One Source to speak to a manager or chief technician but no call back. We are in our 70's. This is no way to run a company. It does not appear that One Source has the customers interest in mind. The One Source web site states that “We agree to accept responsibility for your complete satisfaction with the materials we use and workmanship we provide.” Well we are not completely satisfied because Trey and One Source, in a sense, deserted us. Not Cool. I will attempt again to inform One Source about Trey’s actions and to ask to speak to his supervisor or manager of the company. My reviews of Trey’s work, his workmanship, and One Source will be posted on social media as well as Google Reviews, Angi, and others. As the saying goes, “Karma, I have a list of people you might have missed.” Be Careful with this company."

"Hiring this company was the biggest financial mistake of my life! If you care about your home don't hire this company. The only time they cared about me was just before I paid them? They wouldn't stop calling??? After they got their money I didn't hear from them much? It took this company over a year to fix hail damage on my home. After not hearing from them for months I called KKTV call for action on them. As soon as the news reporter called them that day they contacted me and showed up to my house to work. They would recognize my phone number and not pick up? I would literally have to use my neighbors phone or family phone tricking them just to reach someone in their office? The owner tries to point fingers at the insurance company and he even blamed me for not knowing what the insurance company was actually covering? I posted a few pics showing what 27k can't fix/do? But you can clearly see in the pics that they failed at replacing specific boards directly impacted by hail. Instead they glued and painted over them. The best part about this ****** experience was the moment they left my home for good! Lesson learned!"

"Johnny and Carter were very hard workers! Very pleasant, worked well together. We got the sense they wanted to find the best solutions possible."

"Steve is thorough and gave us an excellent, detailed inspection on a home in Colorado Springs. He saved us a ton of money by locating serious issues with that home, and we have hired him for another inspection on a different home. He is very knowledgeable, nice, and easy to work with. We will not be able to be present for the second inspection, but I'm confident in his work and recommendations. We had inspection, sewer scope, and radon."

"They did an amazing job. Showed up, did it and went above and beyond. I am a big fan and wouldn't bother to call another after this experience. They just plain rocked it! My attic had some insulation but not anywhere near enough. I was able to feel an amazing difference the first night. I would be willing to bet I recoup the full cost within one winter!"

"Trust has been broken by nearly everyone I have talked to at Smart Energy Today/Lumio. It has been over EIGHT months now since my first signing with your sales representative, Josh Miller. Summer has come and gone, and we STILL have no working solar panels with zero communication from anyone in your organization on when this will be completed. The absolute TERRIBLE experience we've had was as follows: 4/14: Spoke with Josh Miller. We were told if we signed that night, we would be given 3 months worth of payments. Signed that night. 4/15: Welcome email received from Smart Energy Today with timeline saying target 6-8 weeks from finance approval with picture showing maximum timeline of 12 weeks, which would have been 7/15. 5/10: Got an email requesting for documentation with my name on the property. House is under my husband's name, so we needed to add his name to the loan. 5/24: Signed new documents with my husband's name on it. New maximum timeline should have been 8/24. 6/22: Solar panel was installed roughly around this time. After the install, I got a physical copy of a timeline showing a timeline maximum of 84 days plus one step that had a variable date range. New maximum timeline should have been roughly 9/22 without knowing what the variable timeline is. This was the final update to the timeline I got, so as far as we are concerned, this should have been the target date. 6/23: Inspection was supposed to happen in the morning. Waited until 1 in the afternoon with no one showing up and no word on when the inspector would be coming, we needed to reschedule due to work. I was told someone would call me back to reschedule, but no one ever did. I had to reach back out to Josh for help to get the inspection rescheduled. 7/2: Got letter from Service Finance Company that our first payment is due 7/28. We asked Josh about this since only the solar panels were installed, but our main panel which needed to be replaced due to age was not installed yet and was rolled into the loan. Josh acknowledged that this seemed odd and would look into it. 7/21: We got our first bill from Service Finance Company. Sent to Josh again, he said he'd look into it.8/16: Main panel replacement occurred. On the same day, we got a call from Service Finance Company that we are 19 days overdue and will be going into collections soon. Reached out to Josh again about this, and Josh promised he'd pay for the late fee. 8/18: Finally got a gift card from Lumio with the first three months of payments that Josh promised us. Since we had to resign the loan for a new amount since the main panel was rolled into the loan, the gift card was for 3 months based on the old amount, not the new amount, and it did not include the late fee that Josh promised. Was told I would get an additional gift card for the remainder by a representative who called me to confirm I got the gift card. 8/19: Got a survey from Lumio about the solar panel install. I took the survey and fully explained the horrible experience I had up until that point. The survey asked if I would like someone to contact me, and I said yes. To this day, no one has contacted me. 9/2: City of Seattle came to inspect expecting a Lumio representative to be present, but there was no Lumio representative. Josh said that no Lumio representative should be onsite. Via email, Jennifer said a Lumio representative should have been onsite. I told Jennifer Josh said this wasn't necessary, and Jennifer said there should have been. Rescheduled inspection. 9/13: Got a text from Jennifer saying I needed to schedule an inspection again, which made me think the previous inspection scheduled on 9/2 did not occur (error on her part). 9/17: Texted Josh asking for a follow up on the gift card. Zero acknowledgement. 10/12: Texted Josh again about the gift card. Josh texted me an email screenshot Alexa Gamble sent to Rachel, AJ, Catherine, and 7 other people for follow up. 10/20: Text from Ivie to schedule final electrical inspection for 10/27. I texted back requesting for 10/28, but didn't hear anything back from her. 10/28: No one shows up. 10/31: Text from Ivie saying that the technician had an emergency and her text to me never went through, now the final electrical inspection is scheduled for 11/10.11/4: Texted Josh about the gift card. Zero response. 11/10: Lumio inspection with Seattle City Light. Was told additional work needed to be done. It has been two weeks, and I have heard nothing back from anyone about when that would be scheduled or take place. This only includes the correspondence I've had in writing with your organization. This does not include the countless phone calls I have made to follow up with your inability to provide clear communication and follow through. In writing this and reliving the experience I had with your company, I am completely astounded by your organization's inability to follow up your customers. It's not just one or two, but multiple people who have dropped the ball with communication with us."

"BEWARE terrible company, was contracted for a furnace install, took 4 months to complete and three failed final inspection. The owner corey had very limited communication with no updates and only responded to about every 5th message. The is the horror story you worry about with contractors"

"They did a great job. I like everything about them. They were considerate and cleaned up everything."