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"Nice guys to work with!"

"Neil, the owner of the Co came personally to show what was available when I asked for bids from local builders. That was nice and he seemed very pleasant and honest. I contracted with the company that day without hesitation. I was sad it took about 6 weeks before they could come do my shower, but that also had been told to me upfront. When the time came for my shower, I was SO excited. I was told in the beginning the install would take about a week. Neil had given me some beautiful pictures of the shower I had chosen. Angelo was my installer. He got really sick during the week and unfortunately, his work suffered. There were several things that needed fixed, including a bad leak that prevented me from using the shower. NO problem! Angelo was in bed very sick for a few days, when he came back.. he did everything to make me happy and was very pleasant and nice while working. The outcome was beautiful! However , another small problem popped op and I had to call again for a fix. The shower was leaking all over my floor again! I had been dealing with DJ ( Angelo's boss it seems but I don't think he ever actually installs anything) both he and Angelo came back a few days after I called and looked at the problem. DJ was VERY rude during this visit and I expressed my dissapointment to ,Neil. Angelo happily fixed the problem. All these repairs came out if Angelo's pocket , but he never complained. My shower is very nice now and overall I am very happy. It was very nice that my problems were addressed and solved without my having any hassle. I found out later that nothing was said to DJ about his attitude although he fired Angelo! That was shocking as Angelo fixed his mistakes with no fuss.. the original problem wasn't because he was a bad worker, it was because he was very very sick with an infection and fever, should probably have gone home a couple days sooner and then just come back and finished the shower.. instead, he struggled through and he ended up having to go into his pocket to fix what he had done wrong. And they fired him for that? I think that was wrong. He was paid a small portion of what I paid in cash for my shower, but all the repairs came out of his pocket, not the company!"

"Aspen Aire Llc makes all of the other big hvac companies seem stuffy - callous - impersonal - and in a hurry to provide an estimate for the work you are interested in - Aspen Aire takes a great deal of time to explain all of the options that are in the marketplace an what is probably the best option for your individual situation without coming off like they are from some distant planet - they are knowledgeable about hvac beyond measurement and are able to explain and translate this into a lingo any common person can understand - we're thankful we chose Aspen Aire LLC"

"Walter was great to work with"

"They called last minute and had an opening to get it done the next day. It took about 6 hours total and looks beautiful. No mess to and from the bathroom left behind. Will be contacting them next year for another bathroom."

"On time, very friendly, quick work. "

"Alex was excellent - performed work on Christmas eve in snowstorm! Professional service at fair price. Highly recommend!"

"They charged me almost $500 for a job that took them less than 30 minutes. They're explanation of the job was not detailed when I made my initial phone call and they charge $75 to drive there $150 to tell you what is wrong and $250 to do the job. There is no hourly rate, but they say they have one. They don't tell you that each job has its own price."

"I he was very professional and on time. I had a quote from another contractor to replace a zone valve and expansion tank that I thought was excessive. He assessed my furnace and zone valve. He found that it wasn’t wired properly and fixed the issue within minutes."

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