He is a great guy, very personable and very friendly. Always willing to help. However, his schedule is always a crisis. He seems to be running from one emergency situation to another and never shows up when he says he would because of it. Be prepared for your project to drag on because he is called elsewhere to a situation that is very urgent (there is always a boiler somewhere that seems to be breaking and people who would otherwise die of cold without his assistance). he will come in and start the work and disappear for many days, return a few days later and still not complete the work. He never seems to have the tools needed to do the job he came in for and just wastes a huge amount of time driving around to get what he forgot. He clearly means well, is probably a good plumber and his prices are good. However, his lack of organization, focus and time management are hurting him tremendously.
Description of Work: never completed the work.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0
$800
Robert W.
01/2012
5.0
plumbing
 + -1 more
great experience , fast response and honest. See above in services performed.
Description of Work: Had pipe freeze and burst in my house in Breckenridge , CO as a result the gas water heaters and furnaces were not working properly. Mike Jed came out at 6:00pm on Christmas Eve , quickly figured out the problem got the water heaters going( I had a bunch of guests from Florida) who were w/o hot water. Then he determined that I should replace the furnaces as they had water intrusion. He is working out an quote for me now. When I tryed to pay him for the service call , he refused payment , and wished us a Merry Christmas. After having bad experiences with 2 other plumbers while building the carriage house and another who overcharged me with some explanation that they charge extra in resort mountain locations, I am happy to find MJ. This guy is the only reasonable plumber I have found in Summit County plus he has something like 30 years experience.
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Service Categories
Plumbing
FAQ
Mj Plumbing & Heating Solutions is currently rated 4 overall out of 5.
No, Mj Plumbing & Heating Solutions does not offer free project estimates.
No, Mj Plumbing & Heating Solutions does not offer eco-friendly accreditations.
No, Mj Plumbing & Heating Solutions does not offer a senior discount.
No, Mj Plumbing & Heating Solutions does not offer emergency services.
No, Mj Plumbing & Heating Solutions does not offer warranties.