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"Aire Systems of Campbell and Saratoga truly sets the standard for exceptional service in the HVAC industry. Alton, the owner, went above and beyond to ensure I understood every aspect of the process, from selecting the right system for my small home to navigating available rebate programs. His expertise and dedication to customer satisfaction stood out as he guided me through the rebates step by step, emphasizing how beneficial they are despite the effort required. What really impressed me was Alton’s commitment to follow through—he’s not just selling systems, he’s supporting his customers well beyond installation. Daniel, the team lead installer, was equally remarkable. Always punctual and professional, he demonstrated a level of care that extended beyond the job itself. He kept me informed daily, explaining what was being done, what to expect next, and how long it would take. Knowing I had to leave for work, Daniel kindly spent time with my dogs, making sure they felt at ease while he worked. It’s rare to find a company that combines technical expertise with such personal care. Aire Systems, with Alton and Daniel at the helm, earns my highest recommendation!"

"watch out - they charge a service fee for quotes"

"Called this company for their $77 dollar, which they advertised with a flyer, for a tune-up and cleaning for my heating system. They are a Hayward company and I was told that our Castro Valley home was not in their service area. I bet if I called to buy a new heater they would be out in a day."

"The plumbing technicians came out as promised to assess the leak. They were both very courteous and kind and assessed the damage. I am giving three stars because they estimated the cost to be almost 250% higher than what the actual cost was to fix the issue. I am sure there are customers out there that would just accept any bid however, please get multiple beds for these projects, especially when working with this company as they will inflate the cost to take advantage of the situation. I ended up only paying for the $79 estimate."

"Daniel was great! Very responsive, professional and preformed quality work."

"Never had such a great experience with any contractor. So grateful to Eugene, Artem, Nick, and Alex not only for the great work they did, but for the care and attention they put in for 3 straight months. My house is built kind of complicatedly and the water heater isn't located in the most accessible place, but they were able to make it work. Not only that, but Eugene found me a new tankless water heater that would also work with my radiant floors - not only saving cost, but space as well. To say they went above and beyond is an understatement. They came back multiple times to make sure work was up to par - never half-assing anything. Really hoping I don't have any reason to need to reach out again soon, but if I do, I know who I'll be calling. Also, special shout out to Jeremy, Karen, and Kathy for their logistical help as well!"

"I had a great experience with them. They did a tankless water heater for a fair price and helped install new water lines for my espresso machine in my cafe. Would recommend to anyone who needs the job done right!"

"We are incredibly grateful to Pedro Galvan and his team for stepping in during a moment of urgent need. When our hot water system suddenly failed, leaving us without hot water for daily essentials, Pedro responded with a level of professionalism, clarity, and compassion that is truly rare. From the very first call, Pedro was attentive, transparent about pricing, and committed to solving the problem quickly. He provided us with the most cost-effective and honest quote out of several we obtained—and, even more importantly, was able to come almost immediately when others could not. His workmanship was precise, efficient, and tidy. It was clear we were in the hands of someone who genuinely takes pride in his craft. In a world where so many service professionals overpromise and underdeliver, Pedro Galvan delivers exactly what he promises—and does so with warmth, integrity, and a deep respect for his clients. We recommend him without hesitation to anyone needing plumbing services."