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"The job finally got done, but it was a painful process. We called WDR around 9am and were told someone would be at our house between 12pm and 2pm to extract the water. Someone showed up at 2pm and did not have a large enough extractor to do the job. He called for another truck to come with a larger extractor. The 2nd truck showed up with two people in it shortly after 4pm and their extractor was also not large enough to do the job. They estimated that it would take them 5 hours to extract all of the water in our basement with their 100 gallon extractor. They sent the first truck to San Leandro to pick up a sump pump to pump the water out onto the street (fortunately, it was clean water). While the first truck driver was picking up the sump pump, the 2 men in the 2nd truck refused to continue to pump out the water with their truck until we signed their contracts. They provided us an estimate of $1140 when they had been at our house for almost 4 hours without having done very much work. We finally settled on an agreement just as the 1st driver showed up with the sump pump. An hour and a half later, the job was done and the final quote we were given was very fair, almost half of the original estimate. Toward the end of the job, the team was accommodating and worked to reduce cost by sending home everyone but the lead tech.
Having a flooded basement is traumatic and having a water extraction team that wasted so much of our time and energy was not at all helpful. Fortunately, everyone was nice and cordial and we worked out a satisfactory deal in the end, but unfortunately, I can't say that I would use this service again.
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"Excellent Service from planning through Execution and installation to final fine tuning. The folks communicated well and explained every detail of the step. Got permit and inspection done. It was seamless. Thanks. R."

"I had purchased a wireless video door intercom which I needed to have installed. Carlos read the "installation" section of the manual in less than one minute and quickly grasped what needed to be done. He had to make a trip to Home Depot to get materials to cover some of the exposed wiring. He did a good job in less than two hours for a very reasonable price. I will definitely call him for my next handyman repair job.
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"It was fine. Nothing in particular stood out about them. If I had more work of that kind to do I would use this company again. They were responsive and professional."

"I was very pleased with the work completed and the staff was outstanding!"

"on time - did not exceed estimated cost - professional- very satisficed ."

"SGK came out and replaced 4 of our windows earlier this year. The team was professional and helpful from the office staff down to the installers. We love our new windows and we won't hesitate to use SGK again for future projects."

"We needed someone to replace our windows, and a friend recommended EDI, we called them and they responded very quickly and gave us a good price to replace all our windows. Having them working on that, we have decided to go ahead and replace floors, added also an interior paint and install new lights in our kitchen, living room, bedrooms and hallway. The place looks pretty much brand new now, all we have left to do is to renovate the bathrooms. We are very pleased with everything they have done for us."

"We are so happy with his work!  The shower is wonderful, tiles look great, and he even put in detail in the shower!  We also chose a hexagon 1 inch tile for the floor and he did a great job lining them up and grouting them evenly.  He was professional, cleaned up every day, listened to what we wanted as well as offering suggestions, and got the job done on-time and on-budget.  We will definitely call Dragan for our next project!
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