Southern California Moving & Storage

The dispatcher (Felicia) and movers kept me updated on when they expected to arrive. Came within designated time frame. The move took approximately 8 hours with packing, unpacking and travel time. The movers were very courteous and professional. They took the time to wrap everything that was fragile. They also disassembled and reassembled items that were too large to go through doorways. I was impressed with the quality of the move. As I have moved before, I know a good moving company when I have one. Hats off to these employees because they represent the company. After this experience I would not hesitate to use this company or recommend these movers to friends.

They were supposed to have a lift gate but showed up without one. They were supposed to have a piano board but showed up without one. They dropped my dresser and scratched it up. They were supposed to move my grand piano but after they dropped the dresser I called another mover and had to pay $100.00 extra due to the holiday weekend. The truck broke down and I had to take them to get gas, it was not the gas and they could not move me. I had bouggie boards and they tried to keep them on their truck. If I had not noticed they were missing and asked specifically for them....they would have taken them. Every time I turned around they were sitting and playing their music instead of doing their job. As if that was not enough, they have my tools and refused to return them. Save yourself the trouble and get someone that cares.

I called them yesterday and was told that for 2 men they would charge me 85./hr with a minimum of 3 hours and that there was a 25.00 fuel charge. We figured they would be moving our things for 4 or 5 hours so we were in their minimum time frame. After checking with a couple of other movers we decided we liked them best so I called back this morning to schedule them to move us on the 8th of November approx. 8 miles from where we live now. I talked to a Felicia who was pleasant and she told me it was 85./hr and I told her yes that is what I was told yesterday and that you have a minimum of 3 hours. She told me that that was wrong and there minimum was 6 hours unless they count from port to port and double the mileage. I tried to explain what I was told the day before but she kept telling me that was wrong. My husband heard what was going on and said that if they are going to give conflicting information then we don't want to use them as we don't know what the end result would be and it sounded very reputable so I cancelled their service. Make sure to get all information up front or you could be paying way more then you expected in the end.

They were prompt and professional. They moved things quickly and everything was accounted for. I would use them again in the future.