Get matched with top plumbing and heating pros in Santa Monica, CA

"Ryan was perfectly on-time and was a plumbing scholar and a gentleman. We had a simple drain replacement under a new sink. Going to Western saved me at least another day of trying to figure out proper parts and doing the install myself, and it also saved my wife's ears from hearing my salty language."

"It was very fast service. He showed me how to change the filter which I had never done. It's hard to get to. He was very pleasant and the company very resonable."

"From beginning to end, The Right Choice Heating and Air Conditioning Co. provided superior quality customer service and onsite work. From scheduling, to multiple follow-ups and reminders, re-confirming exact appointment time, and the post-inspection follow-up, they have truly impressed us. More importantly, Michael Taib, the technician who performed the work at our home, was indeed a true gentleman and professional. He was extremely knowledgeable and patient. I am familiar with the type of HVAC related work requirements, the lingo, and technician data. I quizzed him several times and he constantly responded with 100% honest and factual answers. He tirelessly worked on both of our HVAC units and performed the necessary services and repair. He was polite, courteous and clean. His most impressive talent was ensuring my wife's absolute confidence in his work after she grilled him with so many questions! We will continue to refer True Choice to all our friend and family! Call them; you will not be disappointed."

"Had them do 2 units on my property. The first one was great, the pre team is great, and the guys who actually do the work. After the 2nd one, where I chose the more expensive option to get a Mitsubishi Heat Pump, the unit would not turn the fan on some of the time. I told them, and wasted insane amounts of time. They kept saying things like 'I am trying to understand what doesn't work.' 'Pretty simple, you choose to run the fan to simply circulate the air and the icon goes, Nest thinks it is on, but does not go on.' Then they said they were going to have a Mitsubishi tech come out and for sure it would get resolved. Never happened. Just listened to a book on Benjamin Franklin and he and John Adams had to share a bed one time while traveling and Adams went to close the window and Franklin said this place will be a tomb if you do. That was what 250 years ago? and HVAC is their business? Guess I will have to take them to court. The office staff post job is a clown car of silly children. So if your job goes great, they will be a good choice. If you run into an issue you will wish you hired ANYONE else. You've been warned."

"Better than excellent. David was great. He explained all options, answered questions, completed the job faster than expected, and when it is time to replace my heater I will call on David and only David."

"We had ATC take a look at our HVAC system that was not running well. Another company came out and told us the entire installation was wrong and everything had to be replaced, including all ducting. The price was astronomical. They also said that some structural work needed to be done, such as cutting through drywall and the house, which was not included. When Kevin from ATC came out to look, he said the ducting and the heater were just fine. The condenser and coil were old and probably should be replaced but it wasn’t an emergency. He suggested installing a dual controller and an additional return to improve the airflow issue we were having. He also gave us a quote for three options of new condenser/coils, along with financing options. The price was a fraction of the other company and the financing allowed us to do everything now rather than later. John and Kevin came out to do the installation. THEY WERE PHENOMENAL! They arrived on time, were so pleasant to speak with, were exceptionally patient with all our questions, were extremely knowledgeable about HVAC and split systems, were neat and clean, and did an extremely professional job of installation. That included all the drywall work that was necessary! And the improvement we received was unbelievable! Every room in the house was immediately receiving excellent airflow! We really thought we were in trouble, but these guys made sure we got all the cooling/heating we needed throughout the house with as little cost to us as possible. I would highly recommend the company and would especially recommend John and Kevin. They also fixed a split unit that wasn’t working. They can do it all!! Love these guys!"

"Called office to get on schedule and was able to get appointment same day. Office staff was lovely over the phone. Plumber arrived and assessed my kitchen drain line issue. Clarified all my questions and was able to come back the next day for the repair. Would call again for any plumbing issues."

"Adequately"

"Evil scammers of the elderly ! These people are sick, taking advantage of seniors on a fixed income with a decline in cognitive thinking as well as Diabetic complications ! I am the homeowners caretaker and son, over 2yrs ago these SCAMMERS took $14000 from my dad to fix a clogged toilet ! ! ! I just found this out. They saw an easy target and ripped my dad off. Instead of snaking and pitting a camera down the toilet, they tore up the front yard. THEY DIDNT REPLACE ANYTHING ! They removed 1 of 2 Darin pipes. IDK why. THE IDIOTS also cut the discharge pipe for the pool [Expletive removed] U MORONS ! They then found a WATER LEAK under the driveway. WHY ARE YOU LOOkiNG FOR A WATER LEAK ! We wanted a toilet unclogged. The workers were [Expletive removed] and didn't even check to see if the clogg was fixed. BEWARE THEY SCAM THE ELDERLY ! ! The toilet never worked after all that. The other toilet is upstairs and is hard for my elderly parents to use. These guys are thrives, everyone contact them and ask why they treat our seniors like this. FIX MY [Expletive removed] TOILET !"

"Memo and crew were on time and very friendly with very clear communication of my issues. We discussed alternative and, with the exposing of before unseen corrosion, I decided it most economical and expeditious to replace the old copper with pex. Naomi advised me of the preference to copper but unfortunately I was at my budget limit. The work was performed quite expertly, quickly, with tons of care to reduce the drywall repairs that will be needed after and, most importantly to me precisely on a very reasonable budget considering the amount of time and effort made to fix the issue. I will definitely be keeping MPD Plumbing in my contacts. Hopefully I won’t need them anytime soon but it’s good to have a plumber you can trust to be on time, do great work and stay on estimated budget! I’ve already gotten a request for their contact info from my neighbor after seeing them working and I’d strongly recommend anyone to give them a call when in need! Thank you MPD Plumbing!"