"Went well. Poor communication regarding after install. Apparently I need to have testing done by another agency and also the city needs me to schedule a full day for them to come inspect and close permit. I was not made aware of either of these in advance. Otherwise service was prompt, professional and just as we needed."

"Great customer service. Responded very quickly to my water heater issues. Water heater was leaking and not heating on a Thursday night, they were here by 11am Friday morning. I needed a new unit, it was installed by 10am that Saturday. I will definitely use them for any future plumbing needs."

"I love that they were able to get to the problem right away. Jim was excellent in responding to me. He helped me understand the ins and out of the problem possibilities. Thanks again Jimfor the clearing the clogged main line."

"Excellent. They found the problem and ordered the part, came back and installed it a few days later."

"Competitive pricing, quick turnaround, was onsite within a couple of hours of contract signing and Great install job!"

"Chris reached out to me the same day and was able to fit me in the very next afternoon. Coordinating with him to do this job was easy and efficient. He really seemed to know what he was doing. He gave a very reasonable quote for septic pumping. Even though the job ended up involving more than originally thought, he only asked for a small increase to cover the additional dumping fee he had to pay out of pocket. I was more than happy to pay it and even chose to pay him a little extra because he was so generous and prompt. He also shared useful information/tips. I will definitely use his services in the future. Wish every service company was this good and pleasant to deal with!"

"Did an excellent job! Did not try to upsell. Very good clean up. Clean and professional. They will be doing all my plumbing needs."

"A very knowledgeable and courteous young man arrived. He was able to diagnose the issue at no cost. Unfortunately, it was not a plumbing issue; he could do anything for us. But I will call them next time there is a need."

"I think that we were pressured into getting equipment that we didn't yet need."

"It went well, the project was finished on schedule and it looks great. The taking down of the two walls opened up the are and made the kitchen look bigger and you wouldn't realize that the walls had been there. I was very fortunate to get Fred as the lead on the project and he was very good. He is very skilled in all areas, knowledgable of building codes, a hard worker and he took pride in his work. Fred would show up with his son every day at 8:30am and leave at 7:30pm. He was very good about conferring with me on any issues and offering options, fortunately there were very few problems. They did a good job on prepping to minimize the dust and Fred would make sure the place was as clean as possible every night. He was also good about letting me know if there was going to be a change in the schedule because of need to pick up materials or dispose of debri. Both he and his son were very considerate, for example when they had to drill into the cement or use the nail gun they would notify me that the noise level was going to be extremely loud so I could go outside or at least be aware, or if they needed to turn off the electric or water, they would give me advanced notice. Fred was also good about having me check as they progressed and make sure I was happy with their work and let me know what would happen next. There were no issues with the city inspector, everything got approved on the 1st visit and on the final inspection. In addition to Fred, Viktor was assigned to do the countertops and backsplash and he was also very good and did a nice job and he was hardworking. His work was done in a day and half and it looked great. As with any job, there were some minor delays due to the granite machine breaking down but nothing major. The job would have been finished in record time if that had not happened but it still finished on schedule. There was a change order that I think could have been avoided if Larry, the salesman had conferred with Fred in advance about the structure needed when the walls were taken down. Larry did do a nice job on the layout. Tanya, the Office Manager, was good about following up on issues. Going through remodeling is stressful and challenging, so I was very happy that the project got done on time and looks so beautiful."