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Perfect Pool & Spa - Service & Repair

Hot Tub or Spa Repair or Service, Swimming Pool - Clean and Maintain, Swimming Pool or Accessories Repair or Service,

About us

Perfect Pool and Spa is a full service and repair company keeping pools and spas perfect in Northern California for over 17 years. We pride ourselves on hard work and the know how to do it right the first time. No matter how big or small the job, we strive to exceed the customers’ expectations and that reflects our A rating with the Better Business Bureau. Entrust us to take care of your pool and spa needs you won’t regret it. We do what it takes to ensure this community has a healthy and safe place to enjoy the water.

Business highlights

23 years of experience

Services we offer

We check pool, add the appropriate chemicals to your water. We clear the debris from your water by brushing and netting. Clean all the baskets and nets throughout your equipment and inspect your equipment. We will program your equipment to run as little as possible to save you money. We clean filters and we do it the right way. Our professional technicians will make an onsite assessment of your filter and do an onsite cleaning or acid wash at our facility., and fountain chemicals, spa

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.729 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
3%
3
0%
2
0%
1
7%
Showing 1-25 of 29 reviews
Andrew K.
Oct 2022
1.0
$1,500
Chris, who appears to own the company got paid $1,500 to install a $400 new motor on my pump. His technician programmed it incorrectly, now all the components are running out of sync, with the sweep motor and salt cell running dry without water. He was unwilling to help me program it, said he didn't know how to and he told me the pump was incompatible with my system controller. He told me this only after he installed it and now refuses to correct the problem without charging me even more money. He could have easily offered the next size pump which could work with my controller - but he did not. Told me I should have asked. Chris - if you read this - please make it right and I will change my review. If my review is still up, Chirs never made it right.

Eddy P.
Sep 2019
5.0
Yes, I recommend this pro
$90
Perfect Pool was great. They helped us replace an old pump and we were so happy with their service we decided to also have them be the company to service our pool weekly. They have been great and our pool always looks amazing.
Response from Perfect Pool & Spa - Service & Repair

"Hi [Member Name Removed]! Thank you for taking the time to leave such a wonderful review! We're glad that we were able to help you out with your equipment needs and we look forward to servicing you in the future!"


Tom M.
Sep 2019
1.0
$11,000
The steps were supposed to be installed under the liner and weren't. The steps were installed incorrectly & then improperly fixed. The step installers left cigarette butts in our flower bed. We asked and paid for an ultraviolet sanitation system, they tried to give us an anodizer that was a much cheaper and wouldn't do what we wanted. We paid them as soon as they were finished. When the concrete started crumbling we made several calls to come an fix the problem. All calls went to voicemail and were never returned. The next season we needed repair work done on the ultraviolet system they installed which should have been under warranty. Once again, we made multiple calls which all went to voicemail. Once again none of the calls were returned even though it was warranty work. Be very careful in dealing with Chris at Perfect Pool. We are every dissatisfied with the quality of work and the service after the project.
Response from Perfect Pool & Spa - Service & Repair

"We are sorry that we failed to provide you with an excellent experience. Our clients’ satisfaction is our top priority, and we regret that you felt your project was not a top priority. However, your feedback here will help ensure that others don’t face a similar situation in the future. We understand the importance of being organized and following through on every detail of a job until it is complete. We strive to communicate throughout the project, and we always try to coordinate our work in a way that is most convenient for the homeowner. We apologize if we came up short in these areas with your pool. Even though you didn’t have a great experience, we appreciate you acknowledging the good efforts of our employees. We care about providing quality work, and we hope you will give us another opportunity to exceed your expectations in the future."


James C.
Sep 2019
5.0
Yes, I recommend this pro
All the work that Perfect Pool and Spa has completed at my house has been nothing less than Perfect. We had a part issue on one of the repairs. Of course pool parts are out of their control. They came back out the next day and immediately replaced. This is the best pool repair company that I have found in the Redding area. They do what they say at a fair price. Awesome company.
Response from Perfect Pool & Spa - Service & Repair

"Thank you for sharing your experience with us! It’s always nice to receive a little note of appreciation from a satisfied client. We know we wouldn’t be in business if it wasn’t for the support of people like you, and so we do care about providing excellent pool care at every residence."


Debra C.
Sep 2019
5.0
Yes, I recommend this pro
$110
Wonderful! My pool had black algae that my previous pool service never got rid of. Chris and his crew made it disappear within a week.
Response from Perfect Pool & Spa - Service & Repair

"Thank you so much for taking the time to leave us this amazing review!"


Jeannie K.
Sep 2019
5.0
Yes, I recommend this pro
$85
We've been with perfect pool for years and the weekly maintenance is perfect. We bought a pool sweep and replaced a pump from them. They did an excellent job. Their fees are lower than some making it affordable for us. Everyone in the company I've talked with is great. Very knowledgeable about pool care and repair. Very reliable and professional.
Response from Perfect Pool & Spa - Service & Repair

"Thanks for sharing your review with us and the community! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again!"


Wayne C.
Sep 2019
5.0
Yes, I recommend this pro
Some of our best experience with a contractor when we completely remodeled our house and pool 4 years ago. Since then we continue to have excellent weekly service and quick response to any issue that comes up.
Response from Perfect Pool & Spa - Service & Repair

"Thank you so much for taking the time to give us an excellent review! Can't wait to share with the rest of our team. Thanks again!"


John G.
Sep 2019
5.0
Yes, I recommend this pro
I have used this pool service for over three years, maybe longer. The staff is very professional and competent. They have taken excellent care of my pool, waterfall and fountain. I would recommend them unhesitatingly.
Response from Perfect Pool & Spa - Service & Repair

"Thank you for taking the time to leave us such a beautiful review. Its customers like you that make our job wonderful. We look forward to serving you again."


Sander S.
Aug 2019
5.0
Yes, I recommend this pro
Chris and his crew do a great job for both small and big jobs. Always prompt, excellent communication and fair prices. Best in the northstate.
Response from Perfect Pool & Spa - Service & Repair

"Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. Look forward to servicing you again!"


Ron B.
Aug 2019
5.0
Yes, I recommend this pro
$95
They are here every week to clean and check on pool
Response from Perfect Pool & Spa - Service & Repair

"Thank you for taking the time to leave us great feedback!"


Sophia M.
Aug 2019
5.0
Yes, I recommend this pro
Best decision I made was hiring Perfect Pools. I live quite a ways outside of Redding and that wasn't a deterrent. They travel out to our property on a weekly basis and never fail to show up or perform. They have been responsive, consistent, professional and HONEST. I recommend this company and only this company for all your pool needs!
Response from Perfect Pool & Spa - Service & Repair

"Thank you for giving us a shot, and even more for leaving us this terrific review! It has truly made our day. We will strive to deliver great experiences consistently. Thanks again!"


Sandy W.
Aug 2019
5.0
Yes, I recommend this pro
I like to use Perfect Pool for anything pool/spa related. As a Real Estate agent, I often need a go-to company for all things pool related & they are my first choice.
Response from Perfect Pool & Spa - Service & Repair

"It means a lot to be your "go-to" pool company and being your first choice! We look forward to working with you in the future."


James P.
Aug 2019
5.0
Yes, I recommend this pro
This is the top notch pool company to use for any service or repair needs. I would refer them to anyone that wants a clean and safe pool year-round. They are honest, quick, and professional. They go the extra mile as Chris responded well after hours late on a Friday night for one of our pool emergencies and walked me through what to do until he could get a repair person out. They are a great local company and they have my full trust. Thank you Perfect Pool & Spa!
Response from Perfect Pool & Spa - Service & Repair

"We are incredibly grateful that you took the time out to leave us this wonderful review. Perfect Pool & Spa values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again!"


Jim C.
Aug 2019
4.0
Yes, I recommend this pro
$1,500
Final repair of hot tub went well. Now working like normal.

Mary G.
Aug 2019
5.0
Yes, I recommend this pro
$125
Very happy with service We have been a customer for many years Very professional and reliable
Response from Perfect Pool & Spa - Service & Repair

"Thank you for the awesome review! See you next time!"


Leslie T.
Aug 2019
5.0
Yes, I recommend this pro
When I first started with Perfect Pool and Spa there were a few glitches. Those have all been worked out and I am very satisfied with there service.
Response from Perfect Pool & Spa - Service & Repair

"Thank you for the kind words. Being a small company, most of our customers are referred to us by existing customers reviews and experiences. We look forward to working with you!"


Don T.
Aug 2019
5.0
Yes, I recommend this pro
I hired Perfect Pool & Spa based on a friends recommendation and I was not disappointed. Their professionalism and knowledge was perfect and after a few days the pool transformed from an algae mess to sparkling blue water. I highly recommend their services!
Response from Perfect Pool & Spa - Service & Repair

"Hi [Member Name Removed]! Thanks for leaving us such a wonderful review. We are glad that you were not disappointed with our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Glad that Perfect Pool & Spa knock it out of the park for you!"


James G.
Aug 2019
5.0
Yes, I recommend this pro
$400
Diagnosed and repaired more quickly than I was expecting. Price was very fair. Clean up was done well. No problems since. I
Response from Perfect Pool & Spa - Service & Repair

"We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation!"


Ray A.
Aug 2019
5.0
Yes, I recommend this pro
I have recommended Chris to my buyers and sellers over the years for pool inspections when buying a home and for sellers wanting to make sure their pool was in proper working order when putting their home on the market. Chris has always been friendly, knowledgeable and fair on his pricing.
Response from Perfect Pool & Spa - Service & Repair

"Hi [Member Name Removed]! Thanks for taking the time to share your prestige opinion on Perfect Pool & Spa! We're overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have."


Sean B.
Aug 2019
5.0
Yes, I recommend this pro
They are very responsive, experienced, professional, and reasonably priced. I initially contacted Perfect Pool & Spa because the service I was getting from Guiton's Pool was very poor. Perfect Pool & Spa's owner, Chris, came to my house and quickly corrected everything that had gone wrong with Guiton's. I immediately knew I was in good hands and have been a happy customer for three years. Perfect Pool & Spa has quality people who care about the customer, and do the job right the first time. My pool & spa are large and complex (55K gallons with multiple motors, heaters, wireless access, hydraulic cover, etc.), and Perfect Pool & Spa maintains it all flawlessly. Whenever something needs service or repair, they come out the SAME day and get it fixed. Everything works properly, and my pool water always looks fresh and clear. There is no comparison between Perfect Pool & Spa and any other vendor I have used. I highly recommend Perfect Pool & Spa!
Response from Perfect Pool & Spa - Service & Repair

"Hi [Member Name Removed]! Thank you for the amazing review! Being a small company, most of our customers are referred to us by existing customers reviews. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again."


Jill M.
Aug 2019
5.0
Yes, I recommend this pro
$150
Each time I called Chris he sent someone to work on my pool immediately. His staff is professional and knowledgeable about my pool and its equipment.
Response from Perfect Pool & Spa - Service & Repair

"Thank you for sharing your experience with us! It’s always nice to receive a little note of appreciation from a satisfied client. We know we wouldn’t be in business if it wasn’t for the support of people like you, and so we do care about providing excellent pool care at every residence."


Doug R.
Aug 2019
5.0
Yes, I recommend this pro
Chris and his crew have performed several repairs over the last few years, always done completely, quickly and with professionalism. Since I started having them do my weekly maintenance, I have never seen my pool look better! Is is always clean, balanced and a pleasure to use!
Response from Perfect Pool & Spa - Service & Repair

"We’re so glad we could help you get your pool back up and running! A broken pool equipment is one of the saddest situations we encounter, and so we do everything we can to get our clients back in their relaxing water. We’ve been repairing pools and spas for more than seventeen years, and we have the expertise and desire to tackle almost any situation. Thank you, once again, for your kind words."


Mark G.
Aug 2019
5.0
Yes, I recommend this pro
I use perfect pool and spa as my pool service and have for over 3 years. I started using them because another pool company I had prior wanted to charge me $700 to fix my light in my pool. Luckily I had a problem with my pool sweep and my home warranty sent over perfect pool and spa to fix it. that is when I met Chris. I just happened to mention the light and what they were wanting to charge me and Chris just casually reached in the pool took out the lightbulb and saw it was just burned out. Said he would fix it for around $100. I asked if his company also cleaned pools and he said yes so I hired his company on the spot and fired the other pool guy. My pool has never looked better. I highly recommend perfect pool and spa for all your pool needs. They are a great bunch of people!
Response from Perfect Pool & Spa - Service & Repair

"Thank you for taking the time to leave us such a wonderful review! Please know we will always be here to have your back! We understand that a pool or spa is a great source of joy, and we want to do everything we can to keep it in good working order. Again, we appreciate you taking the time to recognize our good work!"


Niel M.
Aug 2019
5.0
Yes, I recommend this pro
Their workmanship was great.
Response from Perfect Pool & Spa - Service & Repair

"We are glad to hear you loved Perfect Pool & Spa services!"


Laura P.
Aug 2019
5.0
Yes, I recommend this pro
$100
It was great and they always did a good job. I've worked with this company for 4-5 years, Micheal is very good, he is really thorough, prompt, and responsive in taking care of our pool.
Response from Perfect Pool & Spa - Service & Repair

"We are always available to help with any situation that arises, and we look forward to working with you in the future. Thank you again for taking the time to share your feedback!"

Showing 1-25 of 29

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Perfect Pool & Spa - Service & Repair is currently rated 4.7 overall out of 5.
Perfect Pool & Spa - Service & Repair accepts the following forms of payment: CreditCard
Yes, Perfect Pool & Spa - Service & Repair offers free project estimates.
No, Perfect Pool & Spa - Service & Repair does not offer eco-friendly accreditations.
No, Perfect Pool & Spa - Service & Repair does not offer a senior discount.
No, Perfect Pool & Spa - Service & Repair does not offer emergency services.
No, Perfect Pool & Spa - Service & Repair does not offer warranties.

Contact Information

5208 Industrial Way, Suite D, Anderson, CA 96007

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