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A clogged air gap can cause a dishwasher not to drain. There are, however, other potential issues that can lead to improper drainage. For example, if you have attached the air gap to a garbage disposal and forgotten to remove the knockout plug, wastewater may backflow into the dishwasher. Check that the air gap is installed properly, and then look for clogs in the air gap and dishwasher filters. 

When a dishwasher discharges its wastewater, it uses a pump to quickly move a lot of water. If anything in the drain line or the garbage disposal impedes the high volume of water, it will back up into the sink through the drain or the garbage disposal. Following regular dishwasher maintenance tips like clearing clogs, keeping them cleared, and occasionally running the disposal will eliminate the problem.

It’s not worth fixing a 20-year-old dishwasher or any 20-year-old appliance. Twenty years is beyond the useful life span of nearly every major household appliance. Once the appliance nears the end of its useful life span, repairs will become more frequent. A replacement often becomes more cost-effective at that point.

Professional services ensure correct installation, verify water-tight seals, and safely address plumbing and electrical connections in dishwashers.