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Before you hire a septic repair pro, make sure you get three written quotes from local companies to help you evaluate qualified candidates. Ask each company to provide proof of licensure and insurance. Finally, when you decide to hire a specific pro or company, ask for a written contract that sets out all the essential terms, including specific work expectations, a timeline, what permits are needed, who is responsible for obtaining permits, and clear payment details, including due dates.

There are three layers of wastewater in a septic tank: scum (solid waste that floats to the top of the wastewater), liquid (the relatively clean liquid wastewater in between the two other layers), and sludge (solid waste that falls to the bottom of the wastewater). The buildup of sludge is one of the main reasons septic tanks need to be pumped. If the tank is more than 1/3 of the way full with a combination of sludge and scum, it’s time to call a pro for pumping.

Modern septic tanks have two lids: one that covers the inlet where wastewater flows into the tank and one that covers the outlet where the treated water flows out to the drain field. However, older septic tanks installed before 1975 may have only one lid. Because septic tanks last 20 to 40 years, if yours only has one lid, it may be time for a replacement.

The best thing to unclog a septic tank is a mechanical auger, especially if the clog is far down the line or particularly dense. You can also clear a clog in a septic line with a wooden pole or steel rod. Be sure to follow safety precautions when working in a septic tank, including wearing heavy-duty work gloves, goggles, and a gas mask.