"Made the appointment Thursday for Saturday at 2:30. Saturday 2:30 I get a knock on the door, Brian introduced himself... clean, friendly, and ready to hit the chimney. Gets his equipment, and gets to work. He cleaned out and inspected the firebox. Checked out the flue and the protective screen then cleaned the chimney. When he was done with the inside, he went up on the roof and finished inspecting the chimney from the top making sure that everything was functioning as it should. Came back in, packed up all his gear, made sure the area was clean. I asked about their "Fire and Ice" system. Gave me the info I needed, no hard sell simply answered my questions. Based on this experience I will use them again to clean my other fireplace and other services that they offer."

"Kelly was on time , he explained what was needed and what he was doing, He kept everything clean even though the work was dirty . He was very thorough and inspected the complete fireplace , chimney and flue at no extra charge. He made recommendations for the future without pressurizing me into doing any more than was needed. Honest and I informative.. Iâ d recommend him ."

"Jose was very responsive, professional and serviced my fireplace the same day. He provided education on my fireplace system, showed me how to light the pilot and fixed the malfunctioning â light switchâ that turns the fireplace on and off. Would definitely hire again."

"Fireplace Door Guy definitely exceeded our expectations. Not only was Danny (the owner) professional and responsive, the quality of workmanship was truly artwork. Our custom fireplace door is now the centerpiece of our main living room. We were so pleased with the door, within a month we ordered a 2nd door for our bedroom fireplace. Thank you Danny"

"Peter tiled our outdated red brick fireplace and fixed dangerous cracks he noticed in the rear wall of it without any extra charge. He was conscientious and personable. It was a big kid done for a reasonable price. We will definitely use his services again."

"We hired Fireplace Freddie to inspect and fix our 100-year-old fireplace & chimney, making it safe to burn real wood again. Nick and Scott came out quickly, and used cameras to inspect. During the inspection Nick visually showed me what the issues were. He also verbally suggested the fix. After the inspection, we received pics and a price quote to fix the issues by installing a stainless steel sleeve in the chimney. We sent the pics and info to 3 other businesses to compare prices. After speaking with Nick numerous times, including 2 conversations with my old school contractor buddy who asked Nick just about every ridiculous question he could possibly think of, Nick remained cool and answered all of his questions. Nick also agreed to do the job with a permit from LADBS which they included in the price, so we decided Fireplace Freddie was the right company to do the job. Patrick was our installer. He had a co-worker, but I didn't catch his name. They showed up on time, covered the floor and furniture and did their job. It took a few days as they said it would, but they were on time, clean and friendly. Each day they came, they covered everything. Each night, they cleaned up and uncovered everything before they left. Patrick also dealt with our LADBS inspector who admittedly was not well versed in chimney repair. Patrick was very friendly, gave the inspector the information he needed including printed specs from the manufacturer, and we passed inspection w/o issue. Scott came back 1 week later to test the fireplace. He lit a fire to make sure it was all good, and it is. To sum it all up, everyone was friendly and professional. The job went super smooth, and we are able to use our wood burning fireplace again, safely.  I would highly recommend Fireplace Freddie. A+"

"We had a major remodeling of our primary and guest bathroom, walk-in closet, fireplace, and laundry area. We are glad to say they thrilled us about the results, now we feel like we live in a luxurious hotel every day! The good thing about working with Best Builders Group is that they have plenty of resources, and they have experts in different areas. We asked for a lot of changes and they always try very hard to accomplish them even though some of them were hard tasks. The team is very professional and what’s more important is that they are always patient in communication. We want to thank Zohar and all the team members who took good care of the house! We really appreciate their positive attitudes and energies towards work, and we feel very safe to see them working in our house. Not only did they take care of the project professionally, but they also helped with a lot of miscellaneous work such as helping deliver orders from local vendors and meeting with other vendors on making work smoother, which we truly appreciate!"

"After many roofing estimates that were incredibly high and came with either no financing or high interest financing, I stumbled upon Zen Builders. Simon was attentive, knowledgeable, and on top of his game. My roof was completed in three days, it's beautiful, and there were NO LEAKS when the rains came a few days later. The workers were professional, considerate, and the clean up was amazing. No trace of having construction in my yard. Because I was so happy with the work, I mentioned to Simon that I would love to have him come back and do a few more projects. I ended up with an even better financing option (both loans are well-within my budget) and a GORGEOUS new patio cover complete with a surprise ceiling fan in the middle! The patio is now white, and they painted the trim of my house to match. They also fixed my heating/AC ducts, insulated my attic, and for free, added plywood, so I can actually store items up there. I have never had an issue getting ahold of Simon or his sister, Kineret (Kerry). When there was an adjustment needed to the air ducts, the workers came out quickly (amid the COVID-19 quarantine) and simply fixed it! I couldn't ask for more! All work took less than a month to complete and I never felt pressured, ignored, or bamboozled. I have recommended Zen Builders to many of my friends. I hope they recover from the imposed quarantine to continue to provide excellent service."

"While initially they were not what they had promised, ultimately they fixed them and did a great job. They wanted to do a good job is what stood out about this provider as they were doing the work for me. I definitely feel like they tried to be customer service friendly but not all of their staff members understood everything about the fireplaces but at the end of the day their ultimate goal was to make you happy."

"Most excellent! Love the aesthetics!!"