Get matched with top mattress cleaning pros in Carpinteria, CA

"I was able to make an appointment right away . The owner himself came to clean my oriental carpet.He explained which products were best to use and did a thorough and very professional job. The results were excellent and I would definitely recommend this company to family and friends."

"The job was a very difficult cleaning of severely oil stained pavers. Two other contractors wouldn't even try. Josh cleaned up the pavers better than I expected they could be cleaned. Very happy with the results."

"It was the first time it had been cleaned since we purchased it four years ago. Two cats and a 90 lb lab, later, we were blown away at how gorgeous the couch came out after they cleaned it. We also had an upholstered bench cleaned - and it looks brand new! The couch and bench had many watermarks from our own cleaning and every single one of them came out. The team was supposed to arrive between 10-12 noon with a 30 minute call warning us. They called at 9:30 and were there by 9:50! Friendly, professional team took great care of these first time customers. We won't wait 4 years to clean it again knowing what a supreme job Enviro Steam does. Thank you!"

"Anthony was very thorough. He did a great job cleaning. I would hire them again"

"Workers were efficient, clean, and pleasant. They described their work and then did it. The following work was performed: 1.Remove registers , clean and sanitize. 2.Clean out duct with Rotobrush to remove loose dust, fluff, particles, etc. 3.Wipe down the inside walls of the vent area with warm water and disinfectant mix."

"Michelle at Premier did a great job of educating me on how to care for my 20+-year-old leather coat, on what needed to be done to renew it, and cleaned it so it was almost like new. She also took over cleaning a fine Italian wool jacket I sent her, and even found buttons to replace ones on the sleeve that had fallen off She's professional, prompt, and gets the job done! I have no worries when I send my clothes to her in Calif from Wyoming (because we have no comparable specialty cleaners here)."

"I believe the cleaning was good but not great. There were several areas that did not cover with the sealer. It should have been cleaned far enough to look good when finished."

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The company brings its own cleaning supplies and the women on the cleaning crew were competent and pleasant.   The company is fine for a simple house-cleaning job.   However, they were not prepared for post-construction cleaning, didn't seem to have experience at post-construction cleaning, and the painters complained they were disruptive and inexperienced.

The company's listing here mentions post-construction cleanup as part of their expertise.   I asked at the beginning of the job for the crew's #1 priority to be vacuuming up all the construction dust.   The company was unprepared, having brought only 1 small vacuum - the owner returned 2 hours after start time with a 2nd vacuum cleaner.  Neither the owner nor the crew seemed to understand the need to vacuum up the pervasive dust.  I personally spent at least 3 hours vacuuming while they were cleaning.  

The painters complained repeatedly about them, and said they had not seen a post-construction cleanup without major vacuuming.

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1.  Called to make appointment and left voice-mail to call me back to schedule.  Mark Amaya responded to my voice-mail 36 hours later.  Scheduled 9 a.m. appointment and requested Mark let me know asap of any schedule changes.  He agreed.

2.  Day and time of appointment - no show by Starr Detail with no phone call to me either before or after the missed appointment.  Literally, no show and no communication.  Waited 4 days then was forced to call them to reschedule.  The given explanation was that Mark Amaya had brain surgery on day of my appointment and he was the only one with the appointment calendar.  Since it was 4 days after my no-show appointment, I take that story with a large grain of salt as I can't believe that a professional operation wouldn't have immediately been on the phone with customers proactively to explain or reschedule in the event of an emergency.

3.  Rescheduled appointment for 12 noon.  By 1215pm no one has shown up so having prior experience with their no-show, I called them and was told detailers should have called me to advise me of tardiness.  I told him no one had called me and he promised to have them call me immediately and update me on their new arrival time.  Half an hour later, I get a call from the detailers on the road with all sorts of typical L.A. traffic excuses for their tardiness and they finally arrive by 115pm for a noon appointment.

4.  The actual detail work was just ok but was an abbreviated version of a full detail job.  I know because I've had my car fully detailed every quarter since I've owned it.  Upon my review of the work completed, I had to ask them to clean several areas in the leather upholstery and dash that had not been cleaned properly and were still dirty as well as wiping heavy dirt from around the trunk opening that didn't get cleaned during the car wash.  Vastly not impressed and will not use them again.  I definitely don't feel I got my $99's worth.

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"Very personable provider, prompt, respectful snd clean."