Get matched with top marble and granite pros in Alviso, CA

"Our experience is identical to what other reviewers shared. And yes, you should run from this company as fast as you can. Do not buy what Abraham shared that the payment must be made when the inspection is passed. Check the Business and Professions code yourself, the payment only needs to be made when the job is completed. It is very COMMON that the job is not even done or poorly performed even the inspection is passed. Here are the issues that multiple families including us run into with this company:: The project was delayed for over 9 months. No one manages the job. He often employs young men from his own Jewish community. They are enthusiastic but had no prior experience. The worse part is that they don't get paid. Two of them even set up a new construction business knowing Abraham will never pay them. Subcontractors can put your house on lien also. Many reviews you see on Yelp, Google, Angi are NOT genuine. Even the references are fake with hindsight, we were given 2 references. One reference shared the exact same accent as the PM. The other reference was initially happy with their work, but then reached out to us and shared a similar horror story with them like what we experienced. You will lose a lot of $$$ on materials as the subcontractors will somehow leave a thousand dollars worth of quartz at home. Maybe they want to compensate for the money Abraham owed them? Let me tell you, reordering materials is not fun."

"This was an outside deck with cover, so I was concerned about hiring a professional who had experience with this. Among the four I talked to, Jay was the clear winner and got the job. He delivered with an expert tile job. He also introduced me to Denise at the San Jose Tile Shop for selection of tile, pattern and colors."

"American Kitchen and Bath, Inc. completed my contracted improvements on time and within budget. And that’s what would be expected. Yes, I would recommend them. AKB went beyond the normal expectations. My project required a whole house renovation. It included replacing the electrical, plumbing, windows, flooring and interior and exterior paint along with a completely new kitchen and bathroom. I found AKB by reviewing the City of San Jose permit website and saw they had pulled more permits than other local firms listed in National Association of Remodeling Industry (NARI). I completed an online contact request, and Shawn responded within the hour. We made an appointment to discuss what I wanted and was assured they could do the work within the budget. The process of developing the scope of work was very detailed. There were a few subcontractors necessary for my project, and I was introduced to each contractor at this early stage. I could tell from these meetings that the contractors had a very good relationship with AKB. It also involved working very closely with their designer, Buffy. I had no vision as to what I wanted, but Buffy was able to tease out what I did not like. In no time, she knew exactly what would appeal to my taste. Both Shawn and Buffy remained part of my project all the way through to the finish. When the project started, the demolition, installing a beam, rough plumbing and electrical all moved along very quickly. We were scheduled for the first city inspection when the pandemic shelter-in-place order was given. I was reassured by Johans, the owner, that the minute the business was released from the shutdown, my project would proceed. After the shutdown and passing that first inspection, the work progressed at an amazing rate. The site supervisor, Ron, would save up all of his questions for our Friday meetings as well as email or texting which would allow me to make necessary decisions quickly. They made sure that every decision I made was followed. There was a great deal of plaster and drywall patching, interior and exterior trim work, refinishing of doors, and many other finishing touches that needed to be done. Ron made sure each detail was completed with care and craftsmanship. The quality of the work was exceptional. All AKB employees and subcontractors were very responsive and respectful of my house as well as my time. At the first meeting with Buffy at my house, she called my house a “gem.” The finished project is better than I could imagine. I was promised a new beautiful home and now have my dream home, my gem."

"Excellent! I thought I needed a new thermostat since I wasn’t getting any heat. Juan came over , checked the circuit breaker and found that the breaker was worn out. He replaced the breaker and found that the thermostat was still functioning. He could have said that the thermostat needed replacing too but instead he just said you needed a new circuit breaker. I really appreciated the honesty. If he said I needed the thermostat too I would have paid for both thus increasing my bill. I just want to add a few more comments about the work that he’s done for me. I first met Juan when he came over to my house to stabilize a lose tile that was above my garage door. Then I showed him mold growing next to my shower door. He found a small crack that allowed water to seep into the sheet rock. He replaced the shower door and the sheet rock that was growing mold. Then I took him to the bathroom where I showed him a bulging floor board next to the toilet. He found a small crack in the toilet tank that slowly dripped water on to the backside of toilet dripping water onto the base board. He offered to repair the tank but I told him to go ahead and replace the toilet. I can’t say enough about Juan. Whatever the problem is he’ll figure out how to fix it. When he approaches a problem he approaches with a positive attitude. Another time my ceiling fan went out and I asked him to come out to see what the problem was. Instead over the phone he told me to check the remote control. I went on Amazon and ordered a new remote control . I placed in new batteries and the fan started working. He didn’t charge me anything for the advice. I was prepared to buy a new fan and all I needed was a new remote. Juan is multi talented. I’ve recommend him to my neighbor and he’s done a couple of projects for her (leaking roof). Lastly, in a couple of weeks he’s coming over to paint my front door and put a new latch on my side gate. I’m 77 years with an injured leg so fixing things around the house is difficult for me. Juan has made my life easier."

"job went well but behind schedule as there were unforeseen issues that had to be updated/repaired. in addition to the delays crews were not on site daily as they were also working on other jobs at the same time. staff was very pleasant and courteous yet there were a few who spoke very little English. Overall i would most likely hire them for further jobs."

"Very professional, quality of work was very high. The person who came and did the job was very highly qualified and also very friendly. There was an issue with the paint job and they returned promptly to fix it."

"BNO Builders did a fantastic job on our home renovation. Nestor, our contractor, was a knowledgeable and compassionate professional who walked us through the whole process from the start to finishing the smallest details. He made sure everything was done to a high standard. The workers were all very respectful of us and the property. And they finished our whole townhome faster than any of the other contractors quoted. We would choose BNO over and over again so long as Nestor would be our contractor. We put our full trust in him, and he came through every time."

"Mediocre service and absolutely appalling customer service. Before having our granite countertops cleaned and sealed, I specifically mentioned how I had used acetone to treat certain olive oil stains and deliberately asked whether or not this would affect the cleaning and sealing process. Their technician assured me that it would not. After one hour of work, I observed that many of the areas that I had previously treated with acetone were significantly darker than other areas of our granite countertops. I am pretty sure this was due to the acetone-affected areas not having any prior sealant, so they absorbed water or cleaner or other liquids that were used during the cleaning. I asked the technician why certain areas on our granite countertops were much lighter than the darker areas. His response was ,I do not really have an answer for you. I found this answer unprofessional and unacceptable for someone who specializes in countertop repairs. As someone who is untrained and unskilled in countertop repair, even I could tell that my countertops had been cleaned and wetted by some cleaning agent and then sealed immediately without enough time for the cleaner to evaporate. The fact that I specifically asked beforehand over the phone whether or not acetone-treated areas would be affected by his cleaning and then immediately found darkening issues on these exact areas is an issue I cannot overlook. Furthermore, upon contacting Cole Restoration about my complaint, I was given a generic email response about how they want all of [their] customers to have a good experience and they asked for photos. I quickly replied with photos showing the areas of concern. This was over a month ago. Since then I have sent two follow up emails and left a voice message. Still ZERO response. All around dreadful, neglectful, and unacceptable. I can not and wont ever recommend Cole Restorations to anyone after being an afterthought to them for over a month."

"DARCO did a wonderful job on my kitchen/ dining space remodel. It is even more beautiful than I imagined, and everything was done with such high quality. I love sharing how beautiful it is with family, friends and neighbors!"