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Carpet Cleaning questions, answered by experts

Yes, some carpet stains can be permanent. Stains that have been sitting for a long time (weeks, months, or years) are much harder to remove because they have had time to dry and set. Other types that may be permanent include oil-based stains and dye stains. While some cleaners can help, they can also risk dyeing or permanently changing the carpet's color. If you have an old stain and are unsure of the cause, it's best to call a carpet cleaning professional. If DIY methods and professional cleaning fail, you may need to replace that section of carpet or learn to live with the stain.

How long carpet dye lasts depends on the quality of the dye and the application process. At a minimum, dyed carpets keep their color for a year, but some can last longer. Many factors affect how long carpet dye lasts, including the amount of UV rays that hit the carpet, causing it to fade. However, the good news is you can have your carpet dyed annually to keep up the color.

Carpets do best with non-abrasive cleaning solutions either purchased at the store or made at home. You can apply solutions of salt, water, vinegar, or baking soda to your carpet or choose a carpet-safe cleaner. Never mix the two. In between deep cleans, vacuuming twice a week should do the trick for a clean carpet.

No, there’s no limit on how much you can tip your carpet cleaning pro. If you couldn’t prepare for your carpet cleaner beforehand, you might feel inclined to give them a large tip for their troubles. However, there's no pressure to tip that much, and most homeowners typically tip 10% to 20% of the total bill. 

They utilize high-grade disinfectants and follow rigorous protocols for germ and virus control.

The Alviso, CA homeowners’ guide to carpet cleaning services

From average costs to expert advice, get all the answers you need to get your job done.