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Carpet Cleaning questions, answered by experts

If left untreated, the smell of pet urine may not go away on its own. This is because urine is a surfactant that can penetrate fabric and upholstery, even some porous concrete. Plus, urine attracts bacteria, which can worsen the smell. When dealing with urine on your couch, treat it immediately or pay for the cost of a house cleaner. Most pros charge between $30 and $50 per hour.

No, you cannot steam-clean a silk rug. While steamers are a staple for cleaning area rugs, specifically oriental, the same doesn’t apply to silk rugs. The heat from a steamer can seriously damage its fibers. And since you probably don’t want to replace your stunning rug, it’s best to stay safe and keep steamers away from it.

Maintenance practices include regular vacuuming, prompt spill cleaning, and periodic professional deep-cleaning to remove embedded dirt particles and rejuvenate fibers.

Anything that might have been exposed to fumigation chemicals should be washed before use. Wipe down and sanitize surfaces like countertops and tables, and wash all utensils (or take care to store them in an airtight box beforehand), as well as anything else that could find its way into someone’s mouth, like kid or pet toys. 

Yes. Steam cleaning is one of the most effective ways to clean a mattress because the heat from the steam can kill dust mites and bed bugs. Using steam that is at least 212 degrees F can also disinfect the material.

The Alviso, CA homeowners’ guide to carpet cleaning services

From average costs to expert advice, get all the answers you need to get your job done.