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Collins Commercial Services

Founded 1985 • With Angi since July 2006

We’ve been helping companies and consumers fix problems for over 30 years. With our headquarters in Scottsdale, Arizona, and an expanding service footprint across the Southwest, we understand the unique challenges of the desert and mountain environments. We also provide facility management services nationwide. Our promise is simple. From plumbing to HVAC and everything in between, there’s no challenge too big, small, hot, sticky, wet, sweaty or slimy for our team of dedicated professionals. You can always trust us to: Give straightforward estimates, Show up on time, Complete our work in a professional and meticulous manner, and Be fair and honest in all our dealings. Call us for your next repair or upgrade, and see why our combination of on-time service, qualified technicians, and reliable repairs has made our services the one to beat.

Business Highlights

Family Owned & OperatedFamily Owned & Operated
24/7 Service Offered24/7 Service Offered
Emergency Services OfferedEmergency Services Offered
Eco FriendlyEco Friendly
Wears MaskWears Mask

Verified Reviews

4.8

(92) Verified Reviews

Showing 1-25 of 92 reviews
Shawn C.
5.0
02/15/2022
Collins Came out and did a fast, efficient job on our kitchen sink.
Description of Work
I needed a plumber to unclog my kitchen sink.
Category
plumbing
Linda S.
1.0
02/08/2022
Their in ability to respond in a timely manner, their failure to follow through, their inability to communicate and resolve installing a new pressure relief valve was the worst service from a plumbing company I have ever had. Would never recommend them to anyone or use them again.
Description of Work
Needed a new pressure relief valve.
Category
appliance repair, plumbing
Lucy B.
4.0
01/04/2022
The young man Jose was very professional and answered my questions.
Description of Work
Tune up of my heating system
Category
appliance repair, heating & air conditioning/hvac
Dmitri S.
5.0
12/27/2021
I first met Brian near the Plumber Supply store in Chandler and he took a look at my photos and told how to do this job, gave some other advices. Next morning, I called the office and invited Brian to do the job and the appointment was scheduled. The process took just a few minutes. Brian came as expected and fixed the broken, disconnected pipe very quickly and professionally. There was a serious complication because it was a sewer line going from the kitchen into the concrete base of the house and some extra work was required to get access to this pipe. Brian has all required tools and was able to fix everything as promised. I will recommend him to all my friends and family members and will definitely invite Brian if I have any issues in the future. The company is a very pleasant surprise! Thank You for the great job!
Description of Work
Exceeded my expectations, very professionally done job, will invite again with no doubt and refer to my friends for sure.
Category
plumbing, drain pipe, drain cleaning
Ira F.
5.0
12/24/2021
Came on time , very professional quick and detailed. Great customer service over phone as well.. thank you Collins Commercial.
Description of Work
Quality and Great Price
Category
heating & air conditioning/hvac
David D.
1.0
11/19/2021
Collins Commercial Services came out Nov. 4 to fix leaky water-heater couplings and look at intermittent hot-water issues. Collins was the vendor sent by OneGuard Home Warranty. The couplings were fixed, but nothing was found regarding the hot water. That night, we noted a smell when running a bath for our baby. That smell grew in intensity as the days passed. I reached out to OneGuard the following week. I noted during the second appointment set up that while the smell started after Collins was out, that I wanted to find the source of the smell, not pin the blame on them so I could avoid a service fee. The second and different repairman showed up on Nov 17. He was on the premises for less than 5 minutes. I took him to the upstairs bath and ran the water. We both noted a strange smell. He then declared that he was stumped and recommended a $700 smoke test, likely not covered by the home warranty. The repairman was on site for 5 minutes and literally didn't touch a single plumbing fixture or piece of equipment. Now, I am in the middle of the 48-hour period where OneGuard can't take any other further action until they review the repairman's smoke test recommendation, which they'll likely deny. While I was waiting, I actually did what the plumber was too lazy or inept to do and tested the water and drains. It's clearly now a water supply issue, not a drain, so a smoke test wouldn't be the answer anyway. Not only did the repairman waste my time by not even attempting to fix the problem, but he's sharing bad information with the home warranty company, which will extend the problem into Thanksgiving week. Moreover, OneGuard will likely call this situation closed, and I'll have to pay out of pocket for something that should have been covered. Thank you Collins Commercial Services for not just doing less than the bare minimum, but also making sure your negligence causes additional out-of-pocket costs for me.
Description of Work
Water heater coupling, intermittent hot water, water small.
Category
plumbing, water heater repair
Mike S.
5.0
10/29/2021
Great and he fixed a small leak at my sink
Description of Work
shower faucet broke
Category
appliance repair, plumbing
Courtney G.
5.0
01/18/2021
Eric Bruzelius did an amazing job removing the corroded shower valve cartridge in a quick manner. He even left a replacement shower handle to use temporarily until I purchased a Moen shower handle from Home Depot.
Description of Work
Shower handle broken due to shower valve cartridge replacement
Category
appliance repair, plumbing

Service Provider Response

Thank you for sharing your experience with us. We are proud of the work done by our technicians and the customer service they provide. Please give us a call again if you have a plumbing or HVAC need, and we will happily serve you again.
Rhonda H.
5.0
12/10/2019
Great! Called when they were on their way, arrived on time - showed me and explained to me what what happening, cleared up the issue and all is well! Ref # 148220
Description of Work
Drainage issues in kitchan and bathroom
Category
plumbing

Service Provider Response

Thank you, [Member Name Removed], for the the A review! We love working hard to earn those with our technicians providing quality workmanship and excellent customer service. If you need us again for a plumbing or HVAC need, we will be happy to serve you again!
Niki J.
5.0
12/04/2019
Thank You Brian! This is the 2nd time in the past year that you have efficiently & effectively repaired a plumbing issue for me. I will always call you 1st to assist in plumbing repairs because you know what you're doing and you do an excellent job. Thanks
Description of Work
repair/replace tub/shower faucets that were leaking
Category
gas leak repair

Service Provider Response

[Member Name Removed], we love earning A ratings, but we especially love hearing happy customer stories! We are proud to have Brian as part of our all-star technician team, providing excellent customer service and quality workmanship. If there is another plumbing need that comes up, we are one call away and would be happy to serve you again.
Amelia P.
5.0
11/20/2019
It went perfect! Eric Bruzelius was the plumber technician that came out. He was very professional and efficient. I couldn't believe how fast he was and he fixed this months' long issue we've been experiencing. I would highly recommend him if you're using Collins Commercial Services - he was great!
Description of Work
My master toilet was constantly running and the insides needed to be replaced/updated.
Category
plumbing

Service Provider Response

Thank you for sharing your A-rated experience with us, [Member Name Removed]! We are proud to have some of the best technicians in the industry and Eric is no exception. He just knows how to make quality workmanship and excellent customer service a reality. If another plumbing or HVAC need comes up, please give us a call. We'll be happy to serve you again!
Richard H.
5.0
08/29/2019
Gerardo did an excellent job cleaning out the drain. He diagnosed the problem immediately and completed the job quickly. Very courteous. I highly recoommend.
Description of Work
Kitchen sink drain cleaned
Category
plumbing, drain cleaning

Service Provider Response

Thank you for the A rating, [Member Name Removed]. We are glad to hear your experience with our technician, Gerardo, was excellent! We are proud to have some of the best technicians in the industry and Gerardo is no exception. If you have another plumbing or HVAC need, give us a call and we'll be happy to serve you again!
Brian C.
5.0
07/27/2019
My HVAC unit froze and was not turning on during the hottest time of the year here in Arizona. Gabriel showed up promptly at 8am the following morning and was able to immediately troubleshoot and rectify the issue. He did an excellent job, and had my HVAC working within half an hour. He even went above and beyond by taking photos of my HVAC unit which is on the roof of my townhouse. I will definitely recommend Collins Commercial Services to all of my friends and family! Thank you, Gabriel!
Description of Work
HVAC Inspection and Repair
Category
heating & air conditioning/hvac

Service Provider Response

Thank you for sharing your A-rating worthy experience with us! We are proud to have technicians like Gabriel who provide quality workmanship and excellent customer service. If you have another HVAC or plumbing need, please give us a call and we'll be happy to serve you again!
Brian C.
5.0
07/26/2019
I had a leaky drain pipe from my upstairs washing machine. Eric was able to cut through the downstairs ceiling and find the leaking pipe between the floor on his first attempt. He did an excellent job of repairing the damaged piping. I will definitely recommend Collins Commercial Services to all of my friends and family!
Description of Work
Plumbing Repair
Category
plumbing

Service Provider Response

Thank you for the A rating and the wonderful review of our technician, Eric. We are proud to have some of the best technicians in the industry and Eric is no exception. When it comes to quality workmanship and excellent customer service, it's his thing! If you have another plumbing or HVAC need, please give us a call and we'll happily serve you again.
Gerard D.
5.0
06/21/2019
We had a problem with a toilet and the flushing system. Gerardo has been to our home many times before so it is reassuring for me when he answers the call... and answer he did! It wasn't just a faulty handle there was a problem with the primer cartridge. He unflappably diagnosed the issue and smiled at me... and then obtained the part installed it and cleaned up the site. He is an unflappable friendly, courteous professional and an asset to his company!
Description of Work
We had a problem with a toilet and the flushing system. Gerardo has been to our home many times before so it is reassuring for me when he answers the call.
Category
plumbing

Service Provider Response

[Member Name Removed], thank you for sharing your experience with our technician. We are proud to have earned an A rating from you for the quality workmanship and excellent customer service Gerardo provided for you. If another plumbing or HVAC need comes up, please be sure to call and we'll be happy to serve you again!
NATALIE J.
5.0
06/19/2019
Collins was assigned to my home warranty plumbing service request. Scheduling the appointment was quick and easy. The technician, Chris, called when he was on his way. I explained the problem over the phone and he went and bought the tub diverter - even called me to double check he got the right color to match my shower trim (chrome) so that he had the right part when he arrived. He went above and beyond to make sure I was satisfied! He also gave me a referral card to share with others so they can get 10% off, use referral code C30275 and ask for Chris!
Description of Work
Tub faucet leaked when shower ran
Category
plumbing

Service Provider Response

Thank you, [Member Name Removed], for the A rating and for sharing your excellent experience with our technician, Chris. We are proud to provide excellent customer service and quality workmanship to our customers. If another plumbing or HVAC need comes up, please give us a call and we'll be happy to serve you again!
Christine M.
5.0
04/01/2019
Brian arrived right when he said he would, and diagnosed and fixed the problem quickly. I would definitely hire again. This company has come to my house before to fix my ac and they always did a great job.
Description of Work
Toilet was constantly running
Category
plumbing

Service Provider Response

Thank you for the A rating, [Member Name Removed]! We are proud that your experience with our technician, Brian, was excellent. In the event that another plumbing or HVAC need comes up, we will be happy to serve you again!
James M.
5.0
12/07/2018
The entire process went smooth. I was notified of when a plumber would be here (time frame). I was called prior to arrival by Brian and he was very professional. The toilet works well now and no messes were left behind. Brian was very personable and I would hire him again in the future. Thank you Collins for a job well done.
Description of Work
Toilet Tank Mechanism
Category
plumbing
Tamara P.
5.0
11/09/2018
Although we discovered that our issue was not covered under our new home warranty, which was not what we wanted to hear, Brian handled the meeting very professionally and offered informative options to move forward. We appreciated how he handled the situation and would call Collins in the future for plumbing repairs and request Brian as our service consultant.
Description of Work
New Home Warranty Plumbing Issue
Category
plumbing
Niki J.
5.0
11/03/2018
Brian did an excellent job of repairing the leaking/broken pipes in my front yard. He was professional, timely, very experienced (based on the awesome work he did) and followed up after the repair to make sure all was good! As a bonus, his fee was reasonable and fair. I have his info tucked away and he will be the plumber I call when needed. Thanks Brian! from Niki in Chandler.
Description of Work
broken water pipes in front yard
Category
plumbing
Eric J.
5.0
11/02/2018
One of the best plumbing services I have had! Eric called and said he was on his way and would be there in 10 min. Even though I asked for a 30 minute call due to rush hour, etc., he immediately said I can wait for you or if you don't mind I will go to my next job and come back your way. I agreed but he was still able to come over within the time frame even after moving one person ahead! Super nice...asked questions...and went to work. He explained everything he was doing as I checked in on him from time to time to see if he needed anything. Less than an hour later, job finished, drain running well and life is better. Eric was super nice and left absolutely no mess behind! Bravo!
Description of Work
Shower Draining Slow
Category
plumbing
Pat H.
5.0
10/29/2018
Very well. He also found that the water shut off valves were frozen and fixed those. I am very pleased with the service.
Description of Work
Faucet and toilet leaked.
Category
plumbing
jp S.
5.0
10/11/2018
Brian was very efficient and worked to complete clearing in a very timely manner .
Description of Work
back up kitchen drain cleared
Category
plumbing
Miriam F.
5.0
09/06/2018
They set a time frame and Their plumber, Eric called ahead and was right on time. He showed me the issue and did a great job. Also when he was finished he left the area neat and as if he hadn't even been there!!
Description of Work
Toilet gasket was leaking.
Category
plumbing
Danny K.
5.0
07/21/2018
Erik B. Did a great job. The leak ended up being under 12 inches of concrete as opposed to the 4 to 7 inches the leak detector told us. He was on time and even came out on a Friday night at 9pm to diagnose the issue. Would highly reccomend.
Description of Work
Water leak under foundation
Category
plumbing

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Phone

Address

16413 North 91st Street Suite C150

Scottsdale, AZ 85260

Other Information

Services Not Offered

Appliance Repair Septic Tanks Dryer Vent Cleaning Air Intake Systems Water Pumps

Payment options

Visa
MasterCard
American Express
Financing Available
Check
Licensed
Trade License Number
206292
Trade License Locale
AZ
Trade License Authority
Arizona: Contractors
Trade License Expiration
04/30/2023
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
COVID-19 Update
We are actively performing full services. We are taking additional precautions to protect our customers.

Health & Safety Measures

We will wear masks and gloves when we visit your home
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

FAQ

Collins Commercial Services is currently rated 4.8 overall out of 5.

Collins Commercial Services is open:

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Collins Commercial Services accepts the following forms of payment: Visa, MasterCard, American Express, Financing Available, Check

Yes, Collins Commercial Services offers free project estimates.

Yes, Collins Commercial Services offers eco-friendly accreditations.

No, Collins Commercial Services does not offer a senior discount.

Yes, Collins Commercial Services offers emergency services.

Yes, Collins Commercial Services offers warranties.

Collins Commercial Services offers the following services: We’ve been delivering exceptional plumbing, HVAC, and more to consumers for over 30 years. And we know how serious those needs can be to restore comfort to your home, especially in the harsh, desert climate. Restoring your comfort in your home is what drives us to do what we do. Plumbing Drain Cleaning Jetting Sewer Camera Video Inspection Leak and Line Locating Heating, Cooling, and Ventilation

Appliance Repair Septic Tanks Dryer Vent Cleaning Air Intake Systems Water Pumps