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"Professional- on time and competitive price"

"Very professional and hard working people and did a great job with my drywall we absolutely loved it and they don't charge there costumer a lot.in future if we need to hired someone to do work in my house I definitely hired them again."

"Beware of this con artist!! He arrived to take a look at my refrigerator and WITHOUT trouble shooting told me it was the fan motor and would have to order it and charged me 100. Poor customer service does not update customer on order status and left me without my kitchen fridge for 2 &1/2 weeks! He showed up to install the fan wanted his money and left. I waited 48 hours and the fridge remained at the same temp as before!! It?s didnt fix the problem. He criticized other service techs as ?clowns? who did not know how to fix and yet this BOZO the clown does the same as other techs I?ve hired in the past. DONT WASTE YOURE MONEY ON THIS CLOWN"

"Called to repair broken valve. Most reasonable estimate out of four contacted. Came out 2 days after estimate selected. Very professional, very cooperative. Best plumber we have ever dealt with and would recommend without any reservation."

"Hired Neli for a virtual repair of our Whirlpool washer. Tom was VERY knowledgeable, friendly and professional. We came up with a solid diagnosis of my issue and the replacement parts required. Tom advised me to consider the value of repairing, parts costs and time required, vs. a new purchase and the effort to repair was not going to be simple. We chatted about the pros/cons a lot. As the washer was 6+ years old and there were holiday sales I opted to purchase a new unit. This is the 3rd time I have worked with Neli. All instances have been very productive and positive."

"Gaciel and his crew replaced all our windows, flooring throughout the house, and completely remodeled our kitchen. From start to finish communication was excellant. They showed up everyday, worked hard to do everything well, accepted my last minute changes, and cleaned up before leaving each day. I am thrilled with the finished product!"

"**Unprofessional and Unreliable Service – Avoid Rooter Ranger** We had an extremely disappointing experience with Rooter Ranger. From start to finish, the job was plagued by poor communication, unprofessional behavior, and a lack of accountability. We feel misled, overcharged, and left with incomplete and subpar work. **Key Issues:** 1. **Invoice Inaccuracies** - The initial invoice labeled as an estimate was never updated to reflect the actual scope of work. We were charged for tasks, like concrete removal, that weren’t even performed. - Despite the work remaining unfinished, Rooter Ranger pushed to collect payment prematurely, making us question their commitment to completing the job. 2. **False Promises** - The company assured us they’d assist with the insurance process and provide a non-invasive solution for pipe repairs. Both claims turned out to be false. We had to seek external help for insurance, and despite promises, they wanted to damage our kitchen floor and we had to come up with a solution that came with additional cost unaccounted for. 3. **Dishwasher Oversight** - A critical error involving the dishwasher line was ignored until we identified it. This required additional, costly fixes that Rooter Ranger failed to cover or manage professionally. 4. **Workmanship Issues** - Structural mistakes, uneven concrete, and poorly installed plumbing were common throughout the job. For instance, toilets were installed improperly, and the master bathroom plumbing still leaks. 5. **Permit and Inspection Failures** - The permit process was mismanaged, leading to failed inspections. Rooter Ranger failed to communicate inspection results and left us to manage issues with city inspectors. At this point I still don't know if we passed inspection 6. **Unprofessional Conduct** - The revolving door of inexperienced workers made it feel like we were relying on unqualified friends rather than professionals. - We have called leaders, supervisors and directors about issues and everyone we have talked with has since dropped the ball and communicated property or taken any sense of accountability. In summary, our experience with Rooter Ranger was unacceptable. Their poor communication, unprofessionalism, and lack of quality control left us frustrated and forced to handle their oversights ourselves. We still have leaks, we feel we have been ripped off and still no idea we have passed city inspection. We would not recommend this company to anyone seeking reliable or professional plumbing services."