Get matched with top basement waterproofing pros in Cave Springs, AR

"The worst business I have EVER had the displeasure of working with. I have waited a long time to write a review to ensure I had all of the facts and would be less emotional in my statement. Originally they came out, quoted us a price for our basement and our garage. We signed the contract electronically with the representative. The first mistake they made was never sending us a copy of the contract, or emailing it to us. Next they came out and did our basement, which was an awful experience as well. They were rude, uncaring, and unprofessional. They left our back door open for the entire duration they were here (4-6ish hours) even though we repeatedly told them we had cats, they did not care (even though it was in winter/late fall and was cold as well). They did not finish the work, stating that the representative was wrong and they could not do it. Then they left a huge mess in our basement that they never cleaned up. Lastly they told us that the garage work was “impossible” and they had no clue as to why the representative would say that they could do it. Well they gave us a bill for that day, and processed it through Greensky. They billed us for ALL of the work, including the garage that they never did. Next the manager kept ignoring my husbands phone calls/texts, for 2-3 months. Finally I had enough and called the number several times until I got above him and made a report. Suddenly he could call me back and discuss things over! I was livid that they had been ignoring us, so he finally scheduled a follow up appointment to finish our basement. He also told us not to worry about the bill for now, since it didn’t take effect until after ALL of the work is done. Yet Greensky continued to hound me for 1-2 months. Finally they get out to finish the work (the second crew was very polite, cleaned up after themselves, kept the door shut, they were fantastic!). Well all the work is done, should be fine right? Wrong! Greensky is charging me interest on a plan that Foundation Recovery Systems said was a 5 year interest free plan! So I contact Greensky, they have no idea why the representative would offer that since they don’t even have that plan option. Naturally I look for the contract I signed…. Oh wait! They never gave it to us at all! I have hounded and they never gave us the signed copy! So I have to fight with Foundation Recovery Systems, I put in a formal complaint with Greensky about their business. Finally Foundation Recovery Systems is willing to work with me, however I need to remove my legal complaint or they won’t do anything for me at all. A very underhanded blackmail, if I say so myself. Now lastly, we have contacted them roughly 1 year and about 4-5 months after all the work was done. They told us they would need to come out every year to readjust the beam, they said it was a lifetime warranty and readjustment was free…. I’m sure you see where I’m going with this, another lie. It’s $240 each time, but don’t worry! They’ll waive the fee this one time because of their mistake. Everything they’ve done is a mistake and I waited a very long time to write this review out of fear of retaliation. (Since they’re okay with blackmailing people to remove complaints). I can NOT recommend this garbage dump of a company to anybody, I have told everybody I know to stay clear and will continue to do so for the rest of my life. Beware of these scammers! Lord only knows what else they will do at the readjustment appointment, since this review is sure to upset them very much. However I implore them to try underhanded tactics again, I will not be fooled as easily every again. 0/10"

"Work started on trenching for footings by my excavator at the beginning of March 2025 on schedule. Footings were poured and the wall building commenced around March 10th. With the wall building completed, and blocks filled with concrete my excavator had to clean the debris left by wall contractors to progress to the slab trenching and preparation. There were communications between my excavator and Rick that did not reflect the contracted scope of work so I decided to travel to the site (Cape Cod, MA to Tennessee) and both oversee the pour and clarify scope of work with Rick. I assured the excavator company any work they performed would be paid for by me and I would settle with Rick at final payment. Preparations were made for the final slab and porch footing pour and after discussing the job with sub-contractors, Rick left the site. Concrete was both late and the wrong mix so after discussing with the subs and distribution company I allowed the incorrect concrete to be used where there was rebar and was calling back and forth with Rick as all subs and concrete drivers were looking to me for guidance. The remaining trucks were made correct and were used for the slab. After the concrete was complete, everyone left the site to let the slab set. I met Rick the following morning to settle up invoices and inspect the work. I reviewed the contract as well as the work contracted but performed by others and the invoices I paid to have this done. We agreed on the $1400.00 reduction amount for work done by others included in the contract and signed all documents. I mentioned holding back a small percentage to ensure the remaining work would be completed and Rick assured me there was no need for that giving me his word it would be taken care of and we both signed this statement also on the final payment contract. As you see in the included photos, this has not happened."

"Great service, on time and did what they said they would do."

"Great work with a warra th that I was able to transfer to the new home owner. "

"The guys did a great job. My foundation is way better now than it was before. I appreciate it"