Basey's Roofing

Excellent. Roof fixed! :) For a fraction of what other estimates.

I would rate them A's on everything.  They were outstanding.  I couldn't have asked for a better company.  There were about six people who came out to complete the work and it took two days.  They left the area exceptionally clean.  They went around the house with a magnet bar and picked up all the scrap metal, nails and stuff, cleaned up all the asphalt shingle bags, and we were happy.  The workers were exceptional, especially the sales person. 

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They showed up on time to give the estimate and to complete the work. Cleaned up and took care of everything as expected.

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The salesman that came out was arrogant almost to the point of insulting. He kept telling me about his 20 or more years of experience and he knew exactly what was wrong with the roof and how it could be repaired. The contractor or worker that actually came out and did the work was very nice and polite. However it took about four trips to finally get the issue resolved. If I had to deal with the same salesman again I would not use this company.

They did show up on time and they worked all day in the heat. They broke every lightbulb in my house due to dropping waterproof membrane plastic sheeting from the roof onto the decking. They left nails everywhere, and I am still finding nails in my gutter today, 14 years later. I was in tears when I was told that I was going to have to the roof replaced again, because of Basey's Roofing poor roofing job.

pleased.

Gave me a very competitive quote, comprehensive, and easy to understand. Did the work promptly, quickly, cleaned up well, and the price was exactly as quoted. The only reason I could not rate them as an and quot;Aand quot; overall was because the original crew made several very obvious mistakes in keeping the shingle line even and straight, which I noticed and pointed out to the salesman after the job was done. But to Basey's credit they immediately sent out another crew and repaired the problems, even re-shingling almost half my roof. I've learned to insist that a supervisor be present during any future contractor type work in case another bad crew gets assigned the job, so he can spot and correct the problems before the homeowner does. My only concern now is I wonder if there could be any other problems caused by the original (bad) crew that I'm not aware of yet. If so, hopefully they'll show up within the warranty period.

Basey's Roofing is an excellent company. They even did work on my eves, that was not previously in the estimate. They are higher than other roofers, but I think they do a better job, and are very reputable.

He used a cheaper material than agreed to and said it was better and more expensive. When I threatened to contact an attorney
he put the shingles over the rolled roofing that he had installed.

Basey's Roofing did a super job replacing our roof due to damage from a hail storm. They came the day they scheduled, did it quickly and cleaned every bit of debris up. They sent a good-sized team to do the work quickly and efficiently. They were also VERY patient in waiting for our insurance company's check for the work. We have never had a more positive experience with repair laborers.

When estimate was requested, they came at the appointment time. We were not in a hurry and they kept the the agreed upon dates. When the left, except for the new roof, you could hardly tell they were here. They arrived on time, completed the job in one day and were quick and quiet. Definitely recommended.

Basey's Roofing did an excellent job of reroofing our home. I sought bids from 4 firms and Basey's was the most reasonable and utilized the best materials. They utilize a new synthetic underlayment that does not tear, instead of using roofing felt. In addition, they apply ice/water guard in all roofing valleys. I also had them install gutter covers to keep out leaves, etc. They responded quickly to my request for quotation, provided a detailed response with complete details, did the work quickly, neatly, and cleaned up after the job was done. They were knowledgable, capable, timely, and courteous. I could not have asked for better experience.

When in the attic the person stepped on and crushed the air conditioning drain line which I could have fixed myself in 10 minutes, no problem, however he didn't tell me. I found out later on when I went into a back bedroom and found significant water damage. I don't use this bedroom so rarely go in there so water was leaking into this room for months before I realized it. I called the roofing company and the person came back out looked at the situation, denied responsibity, and blamed it on water freezing causing the pipe to burst! Duh! It's an air conditioning drain line... there is no water in it to freeze in winter! Also, when pipes burst they split, they don't shatter. He had to have known at the time it happened. Total damages $4,300.

Their estimate was right on the damages. There wasn't a bunch of extra costs; what they did was what it actually ended up costing me. They were honest. I haven't had any problems with the roof. It was a good experience.

Basey's was recommended by our insurance agent as doing excellent work and he was right. When they came to do the estimate, they did an emergency patch of the leaks in our house which held until they could work us into their schedule. Their work was first rate and clean up was total. The crew was friendly and professional.

They were excellent. I've used them twice over the years. They did the work quickly. They came and gave me an estimate and there were no surprises when they were finished. I would absolutely use them again.

Price and overall experience was positive. Repairs were complete in one day. Only negative was that I had to call and follow-up on numerous occasions to actually get a quote and to get my bill right after the repairs.

The company did a very good job. It was expensive because of the distance the roofing crew had to travel, the work involved, and the steep pitch of the roof.
The salesman was Nick Gilley and he was super. There were some communication problems after the salesman handed over the job to the office but I would contact Nick and he would take care of everything.

The office staff was apparently overwhelmed with all the jobs and didn't do a very good job of communicating with the customer the details and progress of the job. I called in June for an estimate and the roof was completed in Oct. due to the miscommunication. My situation was probably not the norm but it was a litlle frustrating at times.

The finished product was very satisfactory and I would highly recommend this company to anyone. The foreman came out and made sure all the little details were finished to his satisfaction and after everything had been done, Nick came up again and double checked all the work. My house is forty miles from the office so it was a drive for them. Call Nick, he is the man.

See above.

They did several neighbors homes so called them for an estimate. They responded back in a timely manner (others I called did not respond or took 2 weeks to respond). Very pleased with their professionalism and the requests to fix other issues were included. They were careful to cover our pond in the front of the house and cleaned up as best they could with our rock yard. The only issue - We work and a call the day before would have been great so arrangements could be made for my dog. I got the call on my way to work and had to turn around come back. Over all they did an excellent job and I would recommend them to anyone needing their roof replaced.

Very well. This is the second roof Basey's has done for us. They were at my home at 7:30 AM and done by 3PM.

Our roof was showing signs of wear and this Spring we experienced a few leaks. The insurance adjuster concluded the roof had been damaged by wind and hail so they provided for a full roof replacement.

Basey submitted a very competitive bid and added a few extras at no cost to us (vents, painting, etc.). We then contacted a few of their references, all of which were very positive, so we decided to go with them.

The roofing crew came out ready to go and completed the job within a day-and-a-half. They were very professional, obviously committed to doing a good job, courteous, and gracious. Couldn't have asked for a better roofing experience. The clean up was outstanding; I have yet to find a nail anywhere around the house.

The billing with them and the insurance company was fast and complete with no problems.

I would recommend Basey's Roofing very highly. It looks great and I feel confident it will serve its task for years to come.