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We've used D.M. Thompson for a handful of chimney related projects in the past. They have always been very responsive to our requests and extremely professional in doing their work. This time we had the chimney swept and inspected and also inquired about having gas logs installed. Mike was very...

terrible...no cleaning of fire box gas logs, glass etc...as outlined in offer...tech even mis-diagnosed type of fireplace we have...

Just bought my house and was unable to start the fireplace. Called Tim he stated the gas logs probably just needed to be cleaned. Tim was running late but called to let me know when he would arrive. He just had to clean the gas logs and now fireplace is working fine. Would definitely use him...

We visited their showroom to discuss the problems we were having with our old gas log fireplace.  We explained the cold air back drafts we had when the fireplace was off.  We also discussed the high price of propane and how expensive it was to heat the entire house.  After describing our home,...

Direct Energy, a supplier of gas and electricity,  runs a very interesting scam.  They contracted us to receive natural gas at a FIXED and GUARANTEED rat for two years that was initially lower than the local gas utility.  After two months, they changed the name of the company without notifying...

It was so easy to deal with this company! I called to schedule a chimney sweep and Randy was able to come out the very next day. He cleaned it out and checked it for damage. Luckily it was all good! He left everything spotless. He also answered my questions about gas log fireplaces as we will...

They came very quickly and were very punctual. Whempy's charge was very reasonable and they explained to me what the problem was. He removed some of the ceramic gas logs and he put them back. Now my house is nice and toasty warm.

Within a week of making the purchase we were called that our log set was in and ready to be installed. Erik came out for the installation he was on time and very concerned about keeping our house clean - he even took his shoes off as he entered (numerous times). He checked for leaks in our gas...

We called Muetzel because we wanted a gas line run outside to our gas grill and to convert our wood burning fireplace to gas. David looked at all of our other appliances that require a gas (stove, hot water heater, furnace) and found that by adding new lines, we would not have enough supply. He...

CISCO IS VERY EASY TO WORK WITH. VERY PROFESSIONAL. VERY GOOD WORK. IT DID TAKE A COUPLE OF TIMES TO GET THE FIREBOXES WORKING, BUT THAT IS DUE TO WORK AND RE-WORK TO CHANGE ORIGINAL DESIGN TO ACCOMMODATE THE GAS LOGS PROPERLY. HE IS NOT THE LEAST EXPENSIVE OPTION -- BUT HE WAS GOOD AND VERY...