Reviews
1.01 Reviews
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Glenn R.
10/2014
energy audit
 + -1 moreDirect Energy, a supplier of gas and electricity, runs a very interesting scam. They contracted us to receive natural gas at a FIXED and GUARANTEED rat for two years that was initially lower than the local gas utility. After two months, they changed the name of the company without notifying us, and then changed our contract to a VARIABLE COST (rate can now be changed by them every month) without any notification or permission, and without being listed on the monthly utility bill. Thus, for 18 months we were being chared up to 100% more than we would have been charged by the utility company itself. Although our gas bills seemed very high, there was no real way to know that this scam was being perpetrated. Absolutely, do not contract NATURAL GAS or ELECTRICITY though this dishonest and disreputable company.
Description of Work: Direct Energy sells natural gas to consumers through a local gas utility company/
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$800
Contact information
12 Greenway Pl, Houston, TX 77046
www.directenergy.comLicensing
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Service Categories
Energy Efficiency Auditing
FAQ
Direct Energy is currently rated 1 overall out of 5.
No, Direct Energy does not offer free project estimates.
No, Direct Energy does not offer eco-friendly accreditations.
No, Direct Energy does not offer a senior discount.
No, Direct Energy does not offer emergency services.
No, Direct Energy does not offer warranties.
Contact information
12 Greenway Pl, Houston, TX 77046
www.directenergy.com