Whempy's

Whempys was great, I got stuck in a jam when the furnace company that upgraded me to a high efficiency furnace left me with a water heater venting thru a B vent that was too big for it. Whempys gave a fair estimate based on the inspection, then gave me a call to discuss alternate options, and even gave me some insight on why the furnace company doesn't do the flue lining job themselves anymore. The guys came out right on time, gave me info as they worked, and were very professional and did a great job. Two other chimney companies were not able to get the job done, I'm very happy Whempys was able to do it, and they did it great!

I called and the gentleman who answered the phone was quite responsive to my series of questions and quasi-requests given my total lack of knowledge and experience in this arena of chimneys and fireplaces. We were able to get serviced the following day due to cancellation and were able to take advantage of a $20 online discount. The technician arrived promptly (actually earlier than) than 12-4pm window for service. He took his time explaining how things worked to my husband and cleaned the chimneys. He did note some issues that might need repair down the road but did not try to push us into additional services.

just ok-I could inspect it better myself.

Technician was prompt and professional. Explained what he was doing during the cleaning. Also explained what he saw inside the chimney in relation to the type of logs we had burned. My condo was left in immaculate condition. Procedure was quick and nicely done.

Great job done. Prompt and knowledgeable about repairs and safe practice.

I want disappointed in them. We had our ducts cleaned every year with Whempy's and then another company came out and they found a beer can in there. So it either came from the previous owner and we have been here for 25 years or they didn’t clean very good. Why would they be a beer can in my air ducts? They should clean the ducts better.

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Whempy's inspected my chimney for leaks, and then we hired them to perform repairs.  They performed the repairs, but the leaks continued.  I called at least three times - October 23, 2015, November 11, 2015, and December 14, 2015 (spoke to Marie and Jean) - and asked them to return and review their work and isolate the problem.  They repeatedly stated they would come out as soon as possible, but no one ever came.  And they never called to explain the lack of responsiveness.   The leaks continue.  Will not use or again or recommend.

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Very good

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Fantastic. They were on time, and did a thorough inspection. They suggested a few routes for correcting the situation.
I'm a Realtor, and I consider Whempy's the only honest chimney guys in town.

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They were great. The name was awesome. They were very efficient and they got anything done without any problem and we've been using the fireplace. We're planning on using them again.

I told them that smoke was filing the basement through thee fireplace in the basement when I'd start a fire. The propose for having them come out was to make sure everything functioned properly and if not than to fix it. The service man was nice. He did some things outside which I presumed was part of the inspection. He cleaned the chimney in my front room then went to the basement. He told me the chimney didn't need cleaned because it was a gas fireplace. He told me that if I wanted to convert it that all I had to do was remove the hardware. He then charged me for the inspection and cleaning. He said everything was intact and fine with my chimneys. I immediately removed the hardware and started a fire in the basement. The first problem, 2 dead birds (newly dead) feel out when I opened the flue (I think that's what its called). How'd he inspect it if he never opened it up and looked up the chimney? As soon as the fire was started, dense smoke filled the basement and there was a horrible odor! I called the company immediately but got no response. I left a message. Today, 12/1/2014, I called again and spoke to a rep and told him about the problem. Instead of sending someone out to complete a real inspection he started listing off reasons for smoke completely ignoring the fact that his service guy gave my chimneys a clean bill of health! He said there were 2 options for repair of the problem choosing from $225-550! This diagnoses was given by a man who'd not been to my house while his repairman either missed it completely OR ignored it for not wanting to complete the task! In addition, hestated that this was/is a common problem with these newer houses. My house was built in the mid-60's. With the fireplaces being my main source of heat my daughter and I have been freezing! Thank you Whempy's for taking advantage of me!

Perfectly