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"November 2024: After more than a decade of using AireServ as my primary HVAC company, with multiple new installs, I am changing my review from 5 stars to 1 star. Since the recent change in ownership at AireServ Over the Mountain, the quality and integrity of this company have collapsed. During a service call, in November, 2024, I was told every technician except one (Hoyt) has been with AireServ six months or less. In March of 2024 a technician serviced both units at my home but failed to seal the main level air exchanger properly. On November 8th, 2024, this error caused condensation, which led to a premature part failure. The technician admitted the mistake on-site. When the tech communicated this to the new owner, he refused to accept any responsibility whatsoever. The unit was under warranty, but I was charged $426.16 for labor, 20 minutes of work, because of their error. I told them then: they had just lost a customer of ten-plus years. August 28, 2025: Things have only gotten worse. Today, I received a call and text about a “maintenance appointment” that was never scheduled or authorized—followed by a $378 charge to my card. This kind of unauthorized billing never happened under previous ownership. This is fraudulent. I plan to dispute the charge and file a complaint with the Alabama Attorney General. My advice: With the new ownership, do not walk, run away from AireServ Over the Mountain before you regret it."

"They were very professional and knowledgeable about the project. They were very neat and clean. I would hire them again. Great job! "

"Great!"

"Excellent! My wife is allergic to mold and hasn’t been in the home for 2 weeks. Now we Both get a great night of sleep knowing out air quality is superior than most because we now have a clean system free of mold growth!"

"I am very disappointed with the overall job. I would not feel comfortable recommending this guy for any HVAC work in the future. - he raised he voice at me (when I was offering to give assistance) - he told me in writing that the flex replacement would be an additional $462 and then charged me $956 - he would not answer phone calls (and he would answer my wife's calls using a different number) - garbage was left at my house for many weeks (and left me to dispose of it) - surplus supply was left and never picked up - supply vent wasn't working and was not fixed it (and I had to fix it myself) - flex fell off the boot after a couple weeks of use (and I had to fix it myself) - existing supply pipe was not removed (as he said he would remove it) - existing white tape was not removed/covered (as he said he would take care of it) - he was unresponsive to text/calls to the extent that my wife had to call to try to get him to finish the job - gave no labor cost consideration for my personal work to tear down old flex (as he said you would) - told lies for weeks about sending a check to reimburse for the extra supply and it never came"

"Wonderful!!! If I had used someone else, I would have had to redo my bathroom. This guy really thinks outside the box. Very reasonably priced."