Aire Serv of Birmingham

This was a great company to have in our home. From the man who came to give us an estimate, to the scheduler on the phone and the two men who came to do the work, they exhibited nothing but friendly, courteous service.

Logan did a great job. For the next time I would like Logan to be the one to do the service.

Man was very nice.

They came out and cooling in it twice in a two week period. I call back with the same problem and they a hole was in some part causing it to freeze up. He said he didn’t need to replace it just patch it up. The four time they came out sai it was the motor and it is not under warranty . I paid them nineteen hundreds dollars and my unit is still not working. The parts that are cover under the warranty they wouldn’t diagnose as the problem so the can charge you what they want to. I think because I am a 80yrs old women they took advantage of the situation.

He was excellent. He did the job in just 15 minutes. He was on time very polite and well mannered. He was everything that any person could be. the price was good. I am gonna hire him again.

It went very well. They were quick to install it but not too quick to keep in touch with me.

I have used them multiple times and this year the prices were much higher than I have ever spent for the same service. They charged $228 to re-fill 1lb of coolant. You can buy R410 for around $6/lb in 25lb quantities. That's a 3700% markup! Even if it took the guy an hour to fill the coolant (and it was a lot closer to 10 minutes), that's still astronomical. For the 2nd pound of coolant, they only charged 129.64, reducing the markup to 2000%. How kind of them?! What's worse is that I tried to get them to commit to their coolant pricing on the phone and they wouldn't. Instead, the tell you once you have them there and would have to pay for another service charge to bring an alternative provider out to your house. They offer a reasonable price to inspect your system, but then grossly over-charge to address anything they find. It's the oldest trick in the book. Don't fall for it. I had used them twice before this time and trusted that their pricing would be fair. I was wrong and based on my experience, I can't recommend them to anyone else. You'll likely save money going with the other many reputable people in our area. Almost $500 to spend about an hour to inspect 1 AC system and add 2LBs of coolant that costs $6/lb. Ouch!

They completed an AC check/estimate. I did not get the work done because it is a $3000 job.

Technician was punctual. Took the time to explain any issues he found and what he did to resolve them.

The system works beautifully. We haven’t had any issues and our utility bills are lower.

Excellent!

I am very content with everything they have done.

It was a very reasonable price. They put those covers on their shoes so they didn’t get my house all messed up and everything.

Excellent service

I used this company to get a second opinion on a "bad"evaporator coil diagnosis by another company. Aire Serv's technician diagnosed it as a clogged drain pipe and a faulty float switch. He unclogged the pipe and replaced the switch. He did other system checks as well to ensure it was performing normally otherwise. It's been a couple of weeks and I haven't experienced an issue with leaking.

Quality workmanship, courteous and efficient technicians. Also on time and showed up as detailed. I was pleased enough to decide to utilize their semiannual tune-up program.

Identified problem with no pressure to make purchase. Highly professional

Went really well—they quickly diagnosed our old furnace as a disaster, and were very helpful with getting the new one in.

It was fine. It was great. They did everything. It was good. I would recommend them.

The installers were very professional and thorough. They demonstrated a great attention to detail and clearly wanted to do a good job. They were obsessive about things being level and vertical.

It was fast and thorough. The service representative Matt was very informative and polite. This is a very trustworthy business.

Professional and helpful

It went very well. He was available earlier than expected. He explained the current status of the system. Did not try to replace or sell me anything, was honest.

Everything went well and the tech was professional

The service went well. They came out the next day after I purchased the Big Deal. It was done well. They came out on time, cleaned up everything that they messed up, and worked well.