Get matched with top appliance repair services in Pelham , AL

Recent Appliance Repair Reviews in Pelham

• The Appliance Mechanic, LLC

  5.0

  Marlon who was friendly and professional did a very fine job of repairing our refrigerator and freezer which was leaking. I even had to call him several weeks later with a question, and he was able to troubleshoot it with me over the phone. Appliance Mechanic is now our top choice for appliance repairsshow more

  Mike & Michele D.
• S & S Appliance Parts & Service LLC

  1.0

  The worst company never. Please do not use them the first request via my warranty company was horrible and the second time. My refrigerator and freezer went out I put in the service request in December 2022. They came out to service it in January 2023. The technician that came out couldn’t find the issue and said it was a leak but couldn’t find it and ordered a part. February comes still no call to put the broken part on until I reached out. When they finally came the next week he puts the part on but tells me as he is leaving. Oh it working for now but it will break again in weeks or a month…so why did you order parts to put a band aid ???? Now it’s March the freezer and refrigerator is out again hotter than it is outside (SMH). Warranty company set up another visit from this company and now it’s appointment day nobody shows up and call company they don’t see it in systems for my appointment. DONT USE THIS PLACE RIP OFF 100% rating -100show more

  Nicole F.
• Appliance Service LLC

  2.0

  Sam came to the house on a Saturday, which I appreciated. However, he was there only 15 minutes, diagnosed the problem as a bad control board, and said he would have to order one. It came that following Tuesday, and he came to install the board. Right up until then, everything was fine. I confirmed it would be 24 hours or so before the fridge was back to correct temperatures. It's supposed to be 37 in the fridge and 0 in the freezer. At its highest, it was around 52 in the fridge and in the teens in the freezer. After 24 hours, the temperatures had not changed. I contacted Sam who said he would call me back. He did, and said that he was mistaken, that it would be 24-48 hours for a fridge to cool down. That didn't sound right to me at all, but I took his word for it. This is also when he mentioned (not for the first time) that he was scheduled to go on vacation that Thursday. Well Thursday came and the temperature in the fridge had still not changed, it was hovering in the upper 40s in the fridge and in the teens in the freezer, still unusable. Knowing I couldn't contact Sam (and realizing I probably shouldn't anyway), I was fortunate enough to get a GE repair appointment. The very nice and knowledgeable GE repairman (named Eddie) came and diagnosed quickly that the fan in the freezer had broken due to the control board being installed incorrectly. He also noted that Sam had not connected the control board completely in the back. After working on it for about an hour, he replaced the fan, fan motor and fixed Sam's installation mistakes. Within hours, the fridge was back down under 40 degrees and by the morning, it was making ice and staying consistently at the correct temperatures. My main complaint to Sam is that he did not thoroughly examine the fridge either time he worked on it. If the fan was working on Saturday, it surely wasn't working after he installed the control board and after hearing from me that it wasn't cooling the way it should be, he should've checked other things in the fridge to make sure it was working. I'm sure he was just in a hurry to get on vacation though which is why he had such lackluster work. He offered to reinstall the bad control board and refund my money, which is both unprofessional and extremely rude. I would NOT recommend this repair person to anyone ever againshow more

  Matt M.
• The Appliance Mechanic, LLC

  5.0

  I was very pleased with the work done by Marlon. He came in a timely manner and was very professional and efficient. I would highly recommend his company to anyone. He explained the issue and what he did to fix it. He will definitely be someone I will use in the future for any appliance issues I may haveshow more

  Pamela P.
• The Appliance Mechanic, LLC

  5.0

  He came to fix a leak in the water line to the ice maker in the refrigerator. He quickly found the leak, replaced to hose to a better one and moved the cut off to a place I can reach without a ladder Excellent work.

  Tamara W.
• Appliance Service LLC

  5.0

  Called today for repair on my dryer that went out over the weekend. Received a call from the repairman (Darren) about 15-30 minutes later to provide a 2 hour window of when to expect him. Darren then arrived when he said he would and took apart the dryer and showed me that the heating element was out and how he came to that conclusion. He also had the part already in his truck and the dryer was fixed within 30 min of his arrival. Highly recommendshow more

  Nicole R.
• Appliance Service LLC

  5.0

  The parts came in quickly and the work was completed the next day. I am very happy with the work that was performed.

  Teresa A.
• Appliance Service LLC

  5.0

  The service was great. They were prompt and professional. I will definitely use them again if we need other repairs.

  Dana B.
• Appliance Service LLC

  5.0

  My side by side refridgerator was no longer defrosting itself on the freezer side, which caused both the freezer and fridge sides to heat up. Sam was friendly and nice enough to take the time to explain and show me how the freezer not defrosting itself was the cause of everything. I also appreciated Sam being patient and nice enough to wait while I cleaned behind the frudge before he pushed it back in place. His service call fee was already about $25 cheaper than any competitors (also applied that towards the repair). He then gave me a discount on the total bill for being a member of Angie's List. The reason for the $288 total bill was the main control board for the fridge had to be replaced. Sam explained that a couple much cheaper components are typically to blame for defrosting failures. I will definitely recommend him to anyone who needs a fridge repairshow more

  Brad P.
• Appliance Service LLC

  5.0

  Absolutely satisfied. Provider responded promptly, quickly fixed the problem, charged a reasonable price, and was very professional. I'll call this provider when I have other appliance issues.

  Lee W.