NIGHT OWL APPLICANCE SERVICE

on time, professional, follow up to insure repairs were in working order

Michael has repaired several appliances for us in the past.  He is always prompt, neat, and friendly.   It didn't take long for him to assess the possibilities that were causing our problem.  Although he didn't have the parts with him, he was able to quickly locate them at a supplier downtown.  Within an hour, Michael had driven to pick up two parts and was back at our home.  Luckily for us, the bad part that needed replacing was the cheaper of the two possibilities.  Including the hour he drove downtown and back, he had our washer repaired under two hours at a very reasonable charge of $209.  I am grateful to have a dependable service person I can call that responds quickly and gets our appliances working again!  Contact Night Owl to repair your appliance the next time you are in need.

Just felt price was a little high, he missed a part & was going to bring it back but he never showed. He was prompt 1st couple of visits.

Came out after work so I didn't have to take anytime off and came out the same day I called. I would use them again just for the convenience and quick response time.

Great communication, were very flexible schedule wise. Arrives a little late but was called several times updating me as to progress. Problem was found and repaired immediately. Very professional and courteous service. Highly recommend.

Unfortunately the repair was going to cost nearly what a new stove would cost, so I opted to look for a new stove (I really wanted a new one anyway). Michael even tried to call an appliance dealer and get me a new stove the next day, but because it is gas, that is not possible. He was extremely polite, pleasant and went out of his way to help me. And to have someone to call that doesn't make you take a day from work and wait all day,is a blessing. In addition, you don't pay a high fee for nights and weekends.

Service call is flat $49.99 regardless of time of day, weekend or weekday. In less than 10 minutes he was able to determine that my dishwasher wasn't worth fixing. Unfortunately my dishwasher had broken seal which lead to corroded motor plus timer had gone bad. He didn't try to sell me parts, etc., that would have cost more than a new dishwasher. Had there been a single problem he could have fixed it for a reasonable price.