Get matched with top flooring contractors in Flat Rock, AL

"They have a system where there is almost no dust."

"Disappointed and would NOT recommend. We picked Rocky Sanders based on recommendations and his Angie's list rating. The first time he finished the floors, there were bubbles all over the floor, mostly around the HVAC vents, which he tried to sand out. He told us he used a new polyurethane and had an ‘expert’ come look at the floors. We were told it was probably something that had been put on the floors years ago. When the crew tried to sand the bubbles out it caused scratches all over the floor. He had to completely start over. He then restained and put polyurethane down instructing his crew to not run the air this time while drying. After the first coat of poly was dry during the second re-finishing and without asking permission, he sanded them all over again because he didn't like the way it looked. While we appreciated the drive for perfection, we should have been consulted before sanding our floors for a 3rd time! We were told the crew used the wrong grit for the second sanding. There were different workers here all the time and some of the workers were not professional. The three sanding left dust everywhere. The crew vacuumed the baseboards and window sills, but did not get even close to it all and there was a thick coat of dust on our newly painted walls. In addition, the baseboards and walls were scratched and stained. Do not paint your walls before your hardwoods are refinished by Rocky Sanders. He offered to have the crew come back and vacuum, but we refused based on their prior work. He was very sorry and apologized. Rocky did not ask for payment until the job was completed. At that point, he expected full payment despite the week and half of additional agony and property damage.
It was really a nightmare experience for both parties and caused a lot of stress. Two positives are that he did "make it right" by continuing to work on the floors and the end product turned out nicely but horrible experience getting to that point.
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"I am very pleased with the work that Cole did on our kitchen floor. I have a large island that he had to go around with special cuts that he had to maneuver. He was very professional and he absolutely knew what he was doing. The entire floor looks awesome. He also guaranteed his work. I would definitely use him again!"

"From start to finish I canâ t say enough great things"

Wilber Floors is committed to excellence every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and responsibility in all of our jobs. We are a locally owned and operated business with more than 5 years of experience serving AL and surrounding areas. There is no job too big, or too small for our team. Call today and let us put our experience to work for you!\n

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's custom needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"Excellent work/service job on my cabinet microwave the contractor was prompted and efficient in his job thank you"

"Direct Flooring is the best company in town to help with your flooring needs. The sales staff are very friendly and all they care about is making customers happy with there investment. They did a great job and cleaned up on our lvp / Flooring project!!! 1 million star review. They went above and beyond my expectations."

"It was done in a timely manner.They were very professional.My floor looks awesome.I will definitely use them again! I highly recommend for your flooring needs!"

"What a great experience from start to finish! Our salesperson, Chris Hilton, did an excellent job of not only explaining the flooring options, but also took the time to understand exactly what it was that we were looking for both aesthetically as well as with durability in ind. Having three kids under 7, 2 dogs, and a cat it was really great that he brought that aspect to our attention at the forefront of the transaction. The online tool allowing us to see the flooring options in our own home with our actual furniture took all the guess work out of what we were getting which was a great anxiety reliever. After the sale was done we were briefed by customer service about every step of the installation process and they did a great job of letting us know what we could expect. The installation was a breeze thanks to the great crew that came out and our flooring looks amazing!"