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Phone Repair questions, answered by experts

Most smartphone repair specialists can replace your phone screen in 30 to 45 minutes, depending on the model. The repair could take longer if components under the screen are also damaged and need to be replaced. If you attempt to do the work yourself using a phone screen repair kit, set aside one to two hours to learn the correct steps and implement them carefully.

It’s usually more affordable to repair your smartphone than replace it, with repairs averaging around $150 and a full replacement averaging over $800. There are exceptions to this, as severe water damage might be prohibitively expensive, depending on the replacement cost of your phone. For less severe damage, like a broken charging or headphone port, buttons or rockers that don’t work, or a broken screen, you’ll likely pay far less for a smartphone repair, making it the better option.

You can purchase a DIY phone screen replacement kit, but it’s usually a better idea to have a professional technician address the problem. Many DIYers who attempt a screen replacement end up with poor screen functionality afterward, including ghost touches and partial screen functionality. Replacing a phone screen is a complicated process that demands experience, so it’s a good idea to defer to a professional from the start. Any mistakes you make while replacing your screen could lead to you having to pay a professional to step in anyway, increasing your total repair costs.

The average cost to repair a cellphone is around $180, but prices range from $20 to $250 or more, depending on the type of repair. Some of the less expensive common repairs include charging port or headphone port repair, which averages around $60, and minor water damage, which can total as low as $30 in some cases. Screen repair—the most common cellphone repair needed—averages around $180 and can fall between $100 and $350, depending on the extent of the damage.

Smartphone repairs average around $150 but can range from $50 up to $500 or more, depending on the extent of the damage and what’s wrong with your phone. To repair a cracked screen, you can expect to pay between $100 and $350, while a charging port replacement can cost between $20 and $100 for materials and labor. Repairing water damage can reach up to $500 or higher for a significant problem, and in some cases, heavy water damage isn’t repairable. A phone repair tech should be able to inspect your device and give you a quote for the work.

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