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Top-Rated Water softener pros in Cottondale - Updated Nov 2026

Avatar for Benjamin Franklin Plumbing
Benjamin Franklin Plumbing
4.0(
96
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Cottondale, AL and surrounding areas

Emergency services offered

Warranties offered

Credit card accepted

"We thought we had a clogged drain after water backed up in our kitchen sink and flooded the cupboard below. Josh of Ben Franklin Plumbing diagnosed the problem as a routing issue between the dishwasher drain hose and the garbage disposal, and told me how to fix it. He only charged for the service call. He could have gone ahead and cleared the drain between the house and street, and charged us for it, but instead he took the time to diagnose the real problem. The part was less than $2 and took 5 minutes to repair myself. We're very satisfied and will definitely use Ben Franklin Plumbing again."
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Water Softeners FAQs, answered by experts

The main difference between a water softener and a water filter is what they remove from the water. A water softener is specifically designed to remove hard minerals, while a filter removes a wider range of contaminants above a certain size, such as bacteria and other impurities. If your primary goal is to remove minerals, a softener is the best choice. If you want to remove various contaminants for safety or taste, a filter is more suitable. Filters are also typically less expensive to install. Depending on your water supply's specific issues, you may need to install both systems for comprehensive treatment.

Selecting the right system depends on testing your water to understand the contaminants present and considering your household's water usage and specific needs, such as removing specific contaminants.

No. You should never directly drain a water softener into a sewer cleanout. This practice is illegal in many areas because it could allow raw sewage to get into your drinking water and make you seriously ill. Many places have codes requiring a specific seal, pipe, and a large air gap between a water softener and a sewage cleanout. Check out Florida's Plumbing Building Code as an example of what these restrictions might look like.

Routine maintenance involves recharging the resin bed with salt or potassium, cleaning components, and periodic inspection.

If your ‘do isn’t doing what you want it to do despite using good hair care products, hard water might be to blame. Since hard water can’t rinse soap off as well as soft water can, your hair might grow limp because of the shampoo and conditioner residue that’s left behind. If you color your hair, you might see it fade more quickly or even turn a different shade as the dye reacts with the minerals in the water. You might also experience an itchy scalp, thanks to the dryness that comes from bathing in the hard water.

The Cottondale, AL homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.