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Top-Rated Water softener pros in Cottondale - Updated Nov 2026

Avatar for Benjamin Franklin Plumbing
Benjamin Franklin Plumbing
4.0(
96
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Cottondale, AL and surrounding areas

Emergency services offered

Warranties offered

Credit card accepted

"We thought we had a clogged drain after water backed up in our kitchen sink and flooded the cupboard below. Josh of Ben Franklin Plumbing diagnosed the problem as a routing issue between the dishwasher drain hose and the garbage disposal, and told me how to fix it. He only charged for the service call. He could have gone ahead and cleared the drain between the house and street, and charged us for it, but instead he took the time to diagnose the real problem. The part was less than $2 and took 5 minutes to repair myself. We're very satisfied and will definitely use Ben Franklin Plumbing again."
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Water Softeners FAQs, answered by experts

A water softener removes minerals from your drinking water and can make your house water softer. These softeners are designed to extend the lifetime of your plumbing system while also making water safer and more palatable for drinking. Hard water, which is water with a heavy amount of suspended particles, can also cause hair damage, skin irritation, and buildup in your pipes.

Soft water is better for your hair. The minerals in hard water can dry out hair, make it brittle, and leave a film on the hair and scalp that may cause irritation. Hard water also doesn't rinse out shampoo and conditioner effectively, which can lead to product buildup that makes hair look dull and limp. You may also find you need to use more shampoo to get a good lather in hard water.

No. You should never directly drain a water softener into a sewer cleanout. This practice is illegal in many areas because it could allow raw sewage to get into your drinking water and make you seriously ill. Many places have codes requiring a specific seal, pipe, and a large air gap between a water softener and a sewage cleanout. Check out Florida's Plumbing Building Code as an example of what these restrictions might look like.

A tankless water heater should be at least 10 feet away from a water softener, although the pros you hire for water softener installation can help you determine the correct distance. These two units need to have some distance between them to prevent hot water from the tankless water heater from flowing backward into the water softener when it runs a regeneration cycle.

If your ‘do isn’t doing what you want it to do despite using good hair care products, hard water might be to blame. Since hard water can’t rinse soap off as well as soft water can, your hair might grow limp because of the shampoo and conditioner residue that’s left behind. If you color your hair, you might see it fade more quickly or even turn a different shade as the dye reacts with the minerals in the water. You might also experience an itchy scalp, thanks to the dryness that comes from bathing in the hard water.

The Cottondale, AL homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.