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Top-Rated Water softener pros in Cottondale - Updated Nov 2026

Avatar for Benjamin Franklin Plumbing
Benjamin Franklin Plumbing
4.0(
96
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Cottondale, AL and surrounding areas

Emergency services offered

Warranties offered

Credit card accepted

"We thought we had a clogged drain after water backed up in our kitchen sink and flooded the cupboard below. Josh of Ben Franklin Plumbing diagnosed the problem as a routing issue between the dishwasher drain hose and the garbage disposal, and told me how to fix it. He only charged for the service call. He could have gone ahead and cleared the drain between the house and street, and charged us for it, but instead he took the time to diagnose the real problem. The part was less than $2 and took 5 minutes to repair myself. We're very satisfied and will definitely use Ben Franklin Plumbing again."
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Water Softeners FAQs, answered by experts

While it depends on how complicated the unit and installation is, it takes two to four hours to install a water softener unit, on average. It might take longer if pipes need to be replaced. You should make sure the installation area is clear of any objects that might get in the way before you begin.

Water purifiers and water softeners serve different purposes, so the best one will depend on your particular needs. Water purifiers remove contaminants from water (such as bacteria, viruses, and chemicals), leaving you with ultra-clean and safe water. However, water softeners remove minerals from your water so that the water doesn’t leave stains around your house or cause plumbing problems.

Hard water doesn’t hurt, but it might feel more abrasive, especially if you have sensitive skin. It’s also about how your skin feels after bathing. You might feel as though you have a sticky film over your body because you do—it’s all that soapy residue left behind because the hard water can’t rinse it off completely.

No. You should never directly drain a water softener into a sewer cleanout. This practice is illegal in many areas because it could allow raw sewage to get into your drinking water and make you seriously ill. Many places have codes requiring a specific seal, pipe, and a large air gap between a water softener and a sewage cleanout. Check out Florida's Plumbing Building Code as an example of what these restrictions might look like.

Because it’s been through the water cycle, evaporating and becoming slightly acidic thanks to dissolved carbon dioxide in the atmosphere, rainwater tends to be naturally soft compared to groundwater, which has just been in contact with limestone. However, the natural hardness level of water always depends on where you are and other factors.

The Cottondale, AL homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.