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Top-Rated Water softener pros in Cottondale - Updated Nov 2026

Avatar for Benjamin Franklin Plumbing
Benjamin Franklin Plumbing
4.0(
96
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Cottondale, AL and surrounding areas

Emergency services offered

Warranties offered

Credit card accepted

"We thought we had a clogged drain after water backed up in our kitchen sink and flooded the cupboard below. Josh of Ben Franklin Plumbing diagnosed the problem as a routing issue between the dishwasher drain hose and the garbage disposal, and told me how to fix it. He only charged for the service call. He could have gone ahead and cleared the drain between the house and street, and charged us for it, but instead he took the time to diagnose the real problem. The part was less than $2 and took 5 minutes to repair myself. We're very satisfied and will definitely use Ben Franklin Plumbing again."
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Water Softeners FAQs, answered by experts

The main difference between a water softener and a water filter is what they remove from the water. A water softener is specifically designed to remove hard minerals, while a filter removes a wider range of contaminants above a certain size, such as bacteria and other impurities. If your primary goal is to remove minerals, a softener is the best choice. If you want to remove various contaminants for safety or taste, a filter is more suitable. Filters are also typically less expensive to install. Depending on your water supply's specific issues, you may need to install both systems for comprehensive treatment.

The chemicals in a water softener can wear down the anode rod in the heater and shorten its life span. However, for most people, the benefits of the softener outweigh this potential drawback.

Have a plumber inspect the anode rod annually for damage, as replacing the anode rod is far less expensive than replacing the entire water heater.

Experts recommend that you put two to four bags of potassium chloride in your water softener every month. This amount depends on how much is in the bag (40 pounds is most common) and what your water softener manufacturer recommends. For more specific advice, talk to a water softener pro in your area and read the manual that came with your system.

Some shower water softeners are effective, but this isn’t always the case. Most shower filters only filter out chlorine, not hard minerals like calcium. Other shower filters can't handle the demand in homes with very hard water. It's also important to change the filters on your shower filters. Failure to regularly swap out old filters will make the filter ineffective over time. 

A lower-end water softener would cost around $900, not including installation. Each home has different requirements, water hardness, and number of inhabitants, so there’s a huge range in pricing—$600 to over $6,000. The average water softener repair bill is around $500, meaning it’s a much better option to repair any issues and only replace your softener if absolutely necessary. 

The Cottondale, AL homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.