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Phone Repair questions, answered by experts

You can purchase a DIY phone screen replacement kit, but it’s usually a better idea to have a professional technician address the problem. Many DIYers who attempt a screen replacement end up with poor screen functionality afterward, including ghost touches and partial screen functionality. Replacing a phone screen is a complicated process that demands experience, so it’s a good idea to defer to a professional from the start. Any mistakes you make while replacing your screen could lead to you having to pay a professional to step in anyway, increasing your total repair costs.

A cellphone repair technician is the person that typically repairs phones, and there are specialties within that position, like a cellphone screen repair technician. In most cases, you can send your phone to your manufacturer for repair, but this option usually takes significantly longer and costs more than hiring a local cellphone repair specialist. If you choose a reputable repair technician, the repair will be more or less identical to what the manufacturer would provide.

Yes, you can usually put a screen protector over a cracked screen, especially if there aren’t pieces of glass missing. This method is a useful temporary solution to avoid cutting your fingers on your broken screen and to avoid further cracking or losing glass and exposing the inner components of your phone. However, a screen protector isn’t a permanent solution to a cracked screen. You should still take your phone to a professional phone repair technician to get the screen replaced for proper and safe functionality. This service should only cost you about $150, in most cases.

Repairs take 2-6 hours, but extensive frame replacements may extend the timeline.

Yes, most services include operational testing to ensure functionality. Confirm with your contractor.

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